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von Stackelberg Hotel Tallinn
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Reviews (798)
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All reviewszen roomjacuzzi bathold towntoompea hilldeluxe roomnice hotelrecommend this hotelspa servicesminute walkhotel is situatedstayed for nightsenjoyed my staybreakfast was excellenthotel staffbeautiful citythird floorexcellent location
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Reviewed 28 October 2011

We had a standard room. This contained double bed, ensuite wet room, television, wardrobe, safe, minibar and desk with computer with free wifi. The bed was comfortable and good pillows. The internet access was a bit slow, but perfectly adequate for sending emails, looking up details of attractions, etc. Shower was good, but slightly weird smell. I suspect it was the drains as I caught vague whiffs of the same smell a couple of times walking around Tallinn. Well stocked minibar, but cannot comment on price as we didn't use it. Room and hotel was clean and our room was cleaned every day. Breakfast was very good, with a wide selection and plenty for vegetarians. Cereals, bread, hot cooked food, cold salad selection, yoghurts, tea, coffee, juice, etc. Staff seemed pleasant enough and spoke english. The hotel is near old town, but you just have to walk up a big hill! We are smokers and are quite happy to go outside, but would have appreciated a smoking shelter especially when it rained. There was a conference on for two days of our holiday, but this caused no problems at all. Only minor problem was our window was double glazed but hadn't been sealed properly around the side so there a bit of a draft and some noise (woken up by some random man sweeping outside our room for 30 minutes at 5am one morning). Also heating seemed a bit hit and miss as the radiator keep heating up and cooling for no reason. However, that said, we enjoyed ourselves and would go back the hotel. I would recommed staying here.

  • Stayed: October 2011, travelled as a couple
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Thank Rachel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2011

This hotel is located about 10 mins walk from the old town, which was just perfect to explore. The room was a good size, although the bathroom was a little small. It was comfortable and clean. Room service only appeared once whilst we were there and that was late in the afternoon, which was weird. Breakfast was plentiful although the room located in the cellar was small and people were waiting to be seated. Overall not a bad place to stay and if i returned would probably stay here again.

  • Stayed: October 2011, travelled as a couple
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Thank MarionP1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2011

We booked a Zen Deluxe Room at a very reasonable price and were delighted when we arrived to find that it lived up to our expectations.The room was spacious and spotlessly clean with a king size bed,living area with leather sofa and chair and came with all the little extras expected for a deluxe room...........tea/coffee making facilities,bathrobes,slippers,luxury toiletries,flat screen TV,computer with free internet and wi-fi and a complimentary bottle of wine for my husband's birthday on the day we arrived with a "Happy Birthday" note.There was a huge whirlpool bath in the bathroom which was a godsend after walking for miles each day sightseeing.
The staff were all pleasant,polite and extremely helpful and the hotel is situated a 10 minute walk from the main attractions.The breakfast buffet was varied and plentiful with everything to suit the British and continental taste.
The Old Town is beautiful with a photo opportunity around every corner and there are also some nice shopping malls in the newer part of town.
One word of warning, if booking direct with the hotel..............don't take the offer of transfers.We were picked up at the airport by a taxi sent from the hotel at a cost of 17 euros(although the meter only read 9 euros 80).The return to the airport(by taxi ordered by reception) only cost 7 euros 80.
Apart from this small gripe,we had a lovely time and would certainly recommend this hotel

  • Stayed: September 2011, travelled as a couple
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1  Thank tobee888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2011

The hotel is ideally placed for the old town. The rooms are very good and the breakfast was more than adequate. We ate one night in the hotel restaurant which was also good.
I would recommend this hotel.
Note to owner/manager:
Your head receptionist really does need to learn the term 'Service with a smile'. Although I am sure she is most efficient her manner is rude and borders on intimidating.
Any question is answered with a one word answer as though you are stupid for even asking and although I at first thought this could a culture barrier other members of staff were not like this.
An example: If one arrives prior to 2pm which is the official check in time a little help would not go amiss. Whilst one accepts that the rooms may well not be ready suggestions such as please would you like a coffee or the old town is just up that road there would be very welcoming. We were greeted with the word ‘Two’ and nothing else meaning that the room would not be ready until then. We were not even told where we could leave our bags until our room was available we had to ask. This was not a language problem as the lady speaks English very well. A shame really because apart from this lady and her attitude everything else at the hotel was great.

  • Stayed: August 2011, travelled as a couple
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1  Thank Dave098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2011

Our room experience was a pleasant one for the most part. We had a split reservation that had us checking out and then checking back in a couple of days later while we explored another area in Estonia. The first room was very nice and the air conditioner worked well. The second time we had an adequate room but the air conditioner did not work properly and there was a peculiar smell in the bathroom area that I liken to animal decomposition. I heard 2 other people complain of the same thing. This smell was not present in the first room we had, which was in an adjacent building, the other room was in the main part. One thing that impressed me tremendously is that the staff allowed us to leave our heaviest luggage there is a storage space while were were gone to another location (for a wedding in a nearby town) allowing us to travel more lightly.

The breakfast buffet exceeded my expectations - very good selection of pastries, cereals, fruit, yogurt, eggs, bacon, sausage - just lovely.

One can easliy walk into Old Town - which is simply magical. The location is a big plus. The only advice I can offer is to suggest one look at the room first before actually checking into it if it is located in the main building.

  • Stayed: August 2011, travelled as a couple
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2  Thank dewjckj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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