Planned romantic trip to Tallinn and decide to go 5 star hotel where we have been years ago, probably most expensive and situated at old town.
Booked throw internet Junior suite to have room and pre-booked also sparkling wine and transport included from harbour.
I arrived to harbour, driver waiting with sign and had nice drive with limousine to hotel, there had friendly welcome by doorman, or what could call Anthony who also fixed problems at room, took orders, showed sauna and carry luggages, Anthony was excellent and made us feel welcome. Also receptionist Diana step up from staff and restaurant waitress, overall young staff did their job, expect second morning workload was probably too much, forgot our order for warm plate and very tight feeling made morning breakfast not so pleasant, felt like disturb them when asked where is our food or third time asked can get bread, butter runout, wasnt make anymore problems so we manage without, Sunday breakfast was bad start for morning, reception when chekout felt strange, have to stand front of desk and staff tried to stand and sametime tried to work with computer, also when arrived its clomsy way to do all check-in, have to speak loud from far, okey got coffee when arrived but check-out when we waited this process and taxi half hour sitting there it made sunday after bad breakfast even more unpleasant.
Room was ok, nothing to see outside, backyard, Friday Anthony fixed broken lamp, Saturday Anthony was there too when came electricity problem, coffee machine, tv, dvd, minbar where too much for 1 socket, minibar burned and broked, when I told this at chekout, they didnt understand or cared, didnt even apolizige problem, this could expect when its 5 star hotel.
Had sauna Friday, its outside, difficult stairs, there shower didnt stayed on place, but Anthony fixed that too....
overall comfortable bed, nice dinner area with old building feeling, expensive but good food, but breakfast, sunday morning egg benedict were joke, never saw that kind thing, salad and bacon slice on side of plate, then bread piece and top egg, just white egg, sauce didnt taste... Saturday totally different and tasty egg benedict made correct way also saturday morning totally different service, friendly and made you special as these prices should... but all kind small stuff, broken minibar, bad breakfast, halfhour just waiting taxi... average feeling, shame we looked forward a lot this trip and when travel about 3-4 time per year to Tallinn, thought that this is place where visit again and again.. and had nice memory from past.
Lounge at basement has nice fireplace, night time its like disco with dj, area of hotel are peaceful, but very near centre of old town and walk distance of everything
- Official Description (provided by the hotel):
- RE-OPENING ON 1ST OF JUNE 2016 The Schlössle Hotel can be found on Holy Spirit Street, with its picturesque cobblestones, numerous historic storage buildings and merchant houses dating back to the 13th century. The Schlössle Hotel, is steeped in history and over the centuries has seen numerous owners, among them members of Tallinn's most distinguished patrician families. Located between the old harbour and the Old Town Square, it offers a prime location to explore Tallinn and a city today classified as a UNESCO World heritage site. The luxury five star Schlössle hotel reflects its unique history with lots of original features in its elegantly appointed bedrooms, public areas, all combined with the latest technology and comfort. In the hotels gourmet restaurant you can discover cuisine reflecting the best of Nordic culinary traditions, and if you are just looking for a casual drink or a private event the Suite lounge in the historical cellars offers the perfect cosy atmosphere. During the summer months the hotels opens its romantic external courtyard terrace, with live music every evening. A member of The Leading Hotels of the World. ... more less
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- Also Known As:
- Schloessle Hotel Tallinn