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“Exceptional Service, outstanding”

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St. Petersbourg Hotel
Ranked #6 of 82 Hotels in Tallinn
Certificate of Excellence
Geelong, Australia
Level Contributor
302 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 355 helpful votes
“Exceptional Service, outstanding”
4 of 5 bubbles Reviewed 27 July 2014

The best staff and service we have experienced anywhere, all of them, amazing.
A good breakfast with good menu selections - a few unusual things if you're a westerner.

The room disappointed even though we booked six months in advance. A dark room with a tiny window right outside noisy air-conditioning equipment. Impossible to relax or sleep. That said, and with some insistence, they changed the room for us on subsequent nights.
Their restaurant food is fantastic, exceptional, wonderful.

Room Tip: Upstairs room only, away from air conditioning plant.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Gnoleeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blaubarde, General Manager at St. Petersbourg Hotel, responded to this review, 29 July 2014
Dear Guest,

Thank you for staying at Hotel St.Petersbourg and thank you for the time you took to share this experience with us. Sorry to hear you first were not satisfied with room accommodation but very pleased to her that alternative was offered to your liking. I will pass on your wonderful compliments in regards to service to our team which I am certain will be happy to hear what a great job they did. Would be great to see you back any time to have the opportunity to accommodate your every expectation. Have a wonderful summer ahead.

Best regards,

Mara Blaubarde
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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839 reviews from our community

Traveller rating
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    33
    5
    7
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
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  • English first
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English first
Isleworth
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 23 July 2014 via mobile

My wife and I stayed at St. Pete's for 5 nights whilst attending our son's wedding in Tallinn. The service and help from the staff could not be bettered. When requested, they even helped and corrected my Estonian wedding speech for me.
Our, superior , room was well appointed and bed very comfortable. TheBreakfastBuffet was generously stocked with cold meats etc and a cooked meal was available as well. Recommended .

Stayed July 2014, travelled as a couple
Helpful?
Thank lionelcb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blaubarde, General Manager at St. Petersbourg Hotel, responded to this review, 24 July 2014
Dear Guests,

To read your review was pure joy! Thank you for your kind words, they are especially pleasant when brought to personal level. Hope your speech went well and wedding party was filled with lots of joy and happiness.
Thank you for numerous compliments sent our way. We have wonderful team indeed and could not value them highly enough. I will make sure your greeting to them will be passed on in detail. Hope to see you back soon and have a wonderful summer ahead.

With best regards,

Mara Blaubarde
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC
Level Contributor
108 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 18 July 2014

This hotel was the perfect place for our stay in charming Tallinn.

The location can't be beat if you want an old-city stay. The busy streets can barely be heard through the well sound-proofed windows. You're in the middle of all the sights, but it's as quiet at can be. The public spaces are at once trendy, but also a bit quaint. They pull off being hip, but not too so.

The rooms are really impressive. We got a free upgrade to a larger room, and were amazed at how big it is. It's a gorgeous space, all kept very clean and comfortable.

The service was top notch! They were all very helpful, cheerful, and knowledgeable. The nightly turn down service was a welcome treat after a long day of sightseeing.

The breakfast was excellent. In addition to being in a charming (if somewhat little too bit touristy) connected restaurant, the hot food options were really tasty.

We were really looking forward to writing this great review of the hotel.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank GayTravelGuyDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blaubarde, General Manager at St. Petersbourg Hotel, responded to this review, 21 July 2014
Dear Guest,

When you mentioned that you could not wait to write this wonderful review about your recent stay at Hotel St.Petersbourg, you could not make me more proud of team we work with serving you to the best of our ability. Comments like yours are the biggest motivation to anyone working in the hospitality industry. Thank you for taking time to share every detail described what made your stay so special in particular. We hope to welcome you back one day to top your experience even more.

Sincerely Yours,

Mara Blaubarde
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
73 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 bubbles Reviewed 14 July 2014

Stayed two nights in June 2014.

The hotel is centrally located in the Old Town and within easy walking distance to most tourist attractions and many restaurants.

Check-in/out was quick and efficient. Staff were particularly friendly and helpful.

We had a quiet, spacious, extremely clean room with free WiFi, sofa, arm chair, large desk, flat screen TV, in-room safe. The bathroom was compact with bath/shower. There was no air conditioning which was not an issue as room windows opened and there was no street noise.

Breakfast, included in the room rate, is excellent. There is a wide selection of cold buffet items and hot items are cooked to order.

Would definitely stay here again. Highly recommended based upon the spacious rooms, excellent location and great breakfast.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank pyctravellingman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blaubarde, General Manager at St. Petersbourg Hotel, responded to this review, 21 July 2014
Dear Guest,

Thank you for such a kind note and time you took to share your experience. We highly appreciate every remark made and cant wait to welcome you back. Our team was very glad to hear what a great stay you had. It certainly makes our day!

Have a great summer and hope to see you soon,

Best regards,

Mara Blaubarde
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 July 2014

Chose an old town hotel and didn't regret paying the extra. Also went for a superior room. Fantastic breakfast buffet - I really like raw fish! - but it was the same all 3 nights. Pool table for free on 2nd floor was a nice touch. The real benefit is the location, maybe 3 mins walk from the main square. Two excellent restaurants opposite on the same street. Staff very friendly and helpful. Would stay here again

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank keith m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blaubarde, General Manager at St. Petersbourg Hotel, responded to this review, 7 July 2014
Dear Guest,

Thank you for such nice review! Most of all thank you for giving it a GO to stay at the hotel as it seamed a bit expensive at first. We are very pleased that stay at the hotel was to your highest expectations and could not be more happier hearing what a great stay you had. Thank you for the numerous recommendations to our future guests as every one and each of them deserves to be pampered in a place like no other. Have a great summer ahead filled with many joyful travels and we truly hope to welcome you back some other time.

Sincerely yours,

Mara Blaubarde
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
108 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 28 June 2014

We stayed at this hotel for three nights and really enjoyed the nice and spacious rooms, the friendly staff and the central location. The breakfast (included) is great with a good selection of food including custom made egg dishes.
Erik

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ErikB1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blaubarde, General Manager at St. Petersbourg Hotel, responded to this review, 30 June 2014
Dear Guest,

What a great note. Thank you for the time to tell us what a great stay you had and thank you for staying with us. I will share your comments with our team as they love to hear how much our guests have enjoyed their stay.

Have a great day and hope to welcome you back soon!

Best regards,

Mara Blaubarde
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Turku, Finland
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 26 June 2014

St Petersbourg is the oldest hotel in Tallinn which has always been a hotel.
The building is real old and it situates in the heart of the old town...just behind the corner from the main square. They have done quite a big renovation with real good quality and style.
I love the combination of the old historical house and interior solutions of this day.
The feeling is very stylish and even luxury.
Staff is very kind and helpful. Breakfast is very good and nicely served.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erkki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blaubarde, General Manager at St. Petersbourg Hotel, responded to this review, 27 June 2014
Dear Guest,

Thank you for such a great review! It was real joy to read what a great stay you had. Out team will be certainly encouraged of the compliments received. We do hope to welcome you back in near future and wish you great holiday season ahead.

Best regards,

Mara Blaubarde
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about St. Petersbourg Hotel

Property: St. Petersbourg Hotel
Address: Rataskaevu 7 | Tallinn Old Town, Tallinn 10123, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#5 Romantic Hotel in Tallinn
#5 Family Hotel in Tallinn
#6 Luxury Hotel in Tallinn
#20 Business Hotel in Tallinn
Price Range (Based on Average Rates): ££
Hotel Class:5 star — St. Petersbourg Hotel 5*
Number of rooms: 27
Official Description (provided by the hotel):
Newly renovated hotel in Tallinn Old Town. All of our 27 rooms & suites have been individually designed to reflect the Russian merchants’ style.The building itself dates back to the 15th century when a wealthy Russian merchant purchased the property and had it redesigned by the famous architect August Gabler.The latest technological appliances have been discreetly integrated throughout the hotel giving guests the height of comfort in an elegant traditional setting. ... more   less 
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Also Known As:
St Petersbourg Hotel

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