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“Never again”

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Park Inn by Radisson Central Tallinn
Ranked #27 of 86 Hotels in Tallinn
Vilnius, Lithuania
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Never again”
Reviewed 25 August 2014

stayed in this hotel with my wife ,we just want cozy place to sleep as we aim to visit the old town of Tallin ,we arrived in the after noon ,check in was very quickly with very limited information from the reception was given about the hotel and every thing we have to ask for ,however we wen to the room to put our things ,room was clean ,bed not comfotable and pillow are very bad ,they don't have safety box in the room ,then we go outside and we came back at the night to sleep but we could not sleep as there is on resturant down call Caravana and they have belly dancer with very loud muisc and people dancing and screming very loud,we call reception 3 times to inform them to reduce the muisc with no action at all ,and there is no duty manager on the duty to talk with or any incharge ,even no one ask us how was our stay ,no follow up or customer care offer ,when you stay there make sure you are on the other side of that resturant ,breakfast is good with very good selections but most of the items without tags ,no one escrt you to table and you can set any where ,check out was very quicly without any question about the stay.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank 810Markus2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomi M, General Manager at Park Inn by Radisson Central Tallinn, responded to this review, 28 August 2014
Dear Guest

Thank you for your feedback. I would like to apologize for all the inconvenience you have experienced during your stay with us. I am truly sorry to hear you have ended up having not the best stay. I would appreciate if you could contact me directly in order to find a suitable compensation for your trouble. It is clear we should have done a better job and handle the situation in a nicer manner.

Hope to hear from you again!

Yours Sincerely

Tomi Meriläinen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Bury, United Kingdom
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 August 2014 via mobile

This hotel is not 4 star.

On the positive side the bedrooms are fine and the beds comfortable.

On the negative side the breakfast is poor. The food is cold and when a dish is empty it is not replaced. The lobby is not especially welcoming and the bar closes early, which is a shame especially if you walk back hoping for a nightcap.

Would I visit Tallinn again? Definitely! The old town is simply beautiful! Would I visit this hotel again? No. There must be better hotels for the money.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ruth54076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomi M, General Manager at Park Inn by Radisson Central Tallinn, responded to this review, 28 August 2014
Dear Guest

Thank you for your candid review. I would like to apologize for the fact that you have not been satisfied with our service. It seems that we have not managed to provide you with the standards we are supposed to have. There should definitely be plentiful of warm food option available during the brekfast serving time. It is true that the bar is not open until late hours during the weekends but for such occasions we have the Kiosk that operates 24/7. From there you can find all kinds of drinks and snacks to enjoy in the bar or take to your room. I hope you will give us another chance to make things right some day.

Hope to see you again in Tallinn!

Yours Sincerely

Tomi Meriläinen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Poland
Level 5 Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 25 August 2014

We stayed 2 nights at this hotel. As a Gold member of Club Carlson we were upgraded only to Premium room as the hotel was full at check-in. We were however offered upgrade to Superior room for next night but were not interested (it was just a night:)
Hotel is close to the harbour and passenger terminal so it was easily found when arrived from Helsinki. It was also very close to the old city, Rotterman district and all attractions of Tallinn (inc. Kadriorg Palace and KUMU - 20min on foot).
Room was nice, with all necessary provisions (incl. safe), spacious and nice. The view was on car park, but it was quiet. On plus also free wifi. Breakfast was also tasty and offered good choice.
Hotel offers also free bike rental but there are only 1-2bikes? could be more :)
Cons: no tea/coffee provisions, poor cosmetics

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank maxima20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomi M, General Manager at Park Inn by Radisson Central Tallinn, responded to this review, 28 August 2014
Dear Maxima20

Thank you very much for your positive review! We are delighted to hear you have enjoeyd your stay with us. As an advice for your future visits there are more bathroom amenities available in the Superior room and Suites.

Hope to see you again in Tallinn soon!

Yours Sincerely

Tomi Meriläinen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampere
Level 5 Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 24 August 2014

We had nine members' family gettogether in Tallinn, Estonia as we had my wife's 50th birthday. We spended two nights, i.e. Friday and Saturday, just this weekend in the end of August. When other customers are noisy and come back to hotel in the wee hours making cheers and drunken...eh...noise, You can't blame the hotel, can You. But anyhow, many members of our family in five different rooms could not sleep that well, because the noises were loud. The hotel is in the center of the city, very good location and easily accessed both from the harbor and airport. Breakfast was good, great assortment. The service was standard, 'as a matter of fact'-type. But here in Nordic and Baltic countries, we are used to a no-nonsense service, we don't expect anything ekstra. Standard Member of a standard international hotel chain, suitable for a short stay, but I would make another choice for a visit with more than one-to-two nights.

  • Stayed August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Kari-Matti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomi M, General Manager at Park Inn by Radisson Central Tallinn, responded to this review, 28 August 2014
Dear Kari-Matti

Thank you for your candid review. I am sorry to hear there have been some disturbance during the night time. Unfortunately Tallinn can be rather active during the busy summer months when the city is packed with travellers and summer events. During this time also the night life can get very cheerful. Anyhow I hope you have enjoyed your stay all in all and had a nice trip.

Hope to see you again in Tallinn!

With Kind Regards

Tomi Meriläinen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid, Spain
Level 5 Contributor
51 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 August 2014 via mobile

Stayed in this hotel in two different occassions and had two different types of rooms.

The first room was their standard one which was fine. It is basic with small bathroom, ac, and a few tv channels. There was no safe in the room. Instead we were given the option to put our valuables into safety deposit box near reception.

The second stay we stayed in the upgraded room which was a lot nicer. It was more spacious, had a nicer television with more channels, ac and had a safe inside the room.

Both rooms were clean and the reception was very friendly and helpful. Breakfast had a lot of choices of hot and cold items.

The location is a about a 15 min walk to Tallink port and 20min to the other one. 30 mins to the bus station and 10 min to the old town. Very practical for those coming by ferry.

I would return but would pay for the upgrade as I thought it is worth it.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank frijolitauk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomi M, General Manager at Park Inn by Radisson Central Tallinn, responded to this review, 28 August 2014
Dear Guest

Thank you for your kind feedback and candid review! It is very nice to hear you have had a good time with us. Thank you also for recommending the upper category rooms. I could not agree more, it makes a lot of sense to pay a little bit extra and get a spacious room with fully refurbished facilities.

Hope to see you again in Tallinn with us!

Yours Sincerely

Tomi Meriläinen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belo Horizonte, MG
Level 6 Contributor
137 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 22 August 2014

I stayed here in February 2013 and would certainly book it again during a next stay in Tallinn. Location in unbeatable (5 minutes walk from the old town), service was great and the rooms were spotless and very cozy. Absolutely nothing to complain about.

  • Stayed September 2013, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank J_Guilherme_R_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomi M, General Manager at Park Inn by Radisson Central Tallinn, responded to this review, 28 August 2014
Dear Guest

Thank you very much for your positive review! It is great to hear you have found our hotel and service to be of a perfect match for you.

Hope to see you again in Tallinn soon!

Kind Regards

Tomi Meriläinen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bridgnorth, United Kingdom
Level 5 Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 22 August 2014

We were 3 adults sharing so we had a suite which was refurbished. We had plenty of room for the 3 of us as there was 2 large rooms with 2 separate washrooms. Although there was only 1 shower this was fine for us. There was also a large table in one room and when we arrived a welcome bowl of fruit. The air conditioning was fine and worked very well as we were there whilst the weather was very hot. The décor may not be to everyone's taste but the room was very clean and welcoming. The reception staff were very helpful and pleasant. Breakfasts are a buffet but can get very busy as coach trips use this Hotel. However there was always plenty of choice and somewhere to sit.
It only took us 10 minutes to walk to the old town and it is on many of the bus routes and right by a shopping centre.
From the airport it takes 15 minutes on the Number 2 bus.

Room Tip: Room 504 is a suite but would be fine for 3 to 4 adults sharing. Plenty of space
See more room tips
  • Stayed August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomi M, General Manager at Park Inn by Radisson Central Tallinn, responded to this review, 28 August 2014
Dear Linda M

Thank you very much for your lovely review! We are very pleased to hear you have truly enjoyed your stay with us. It is good know the suite has been a perfect match for all three of you.

Hope to see you again with us in Tallinn!

Yours Sincerely

Tomi Meriläinen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Inn by Radisson Central Tallinn

Property: Park Inn by Radisson Central Tallinn
Address: Narva mnt 7C, Tallinn 10117, Estonia
Phone Number:
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#18 Business Hotel in Tallinn
#23 Luxury Hotel in Tallinn
Price Range (Based on Average Rates): £
Hotel Class:4 star — Park Inn by Radisson Central Tallinn 4*
Number of rooms: 245
Official Description (provided by the hotel):
Stylish Park Inn by Radisson Central Tallinn city centre hotel is situated conveniently near the Old Town, the main business and shopping districts. Ideal for both business and leisure stays, this hotel welcomes guests with fresh and colourful rooms, a tempting restaurant-café, spacious meeting facilities including free wireless Internet access. Restaurant`s à la carte menu offers a diverse selection of dishes from a number of different world cuisines, including several local delicacies, meals suitable for people with food allergy and a number of vegetarian dishes. A children`s menu offers easier dining for the travelling family. Park Inn by Radisson Central Tallinn has 245 hotel rooms, including newly renovated contemporary and colourful - Superior rooms and 3 spacious one-bedroom suites. All the rooms are of a contemporary design with vibrant colours, have all the modern amenities that one may require, including air conditioning, direct-dial phone, hairdryer, wireless Internet and cable TV. The hotel also offers a sauna with Jacuzzi, onsite parking and a beauty salon. The majority of the hotel's public areas, including Café Kompass and the Conference Centre, are accessible by wheelchair. The hotel is a long-time member of the Green Key eco-rating program. ... more   less 
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Also Known As:
Park Inn By Radisson Central Tallinn Hotel Tallinn
Reval Hotel Tallinn

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