We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Really nice hotel but..........”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
My City Hotel Tallinn
Ranked #7 of 83 Hotels in Tallinn
Certificate of Excellence
Derby, United Kingdom
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Really nice hotel but..........”
Reviewed 3 September 2011

Just a quick review.
Spent 2 nights on a city break with my wife.
Positives. Hotel was spotless throughout. Could not fault cleanliness anywhere.
Location is superb. Just a couple of minutes walk to old town.
We only booked a standard room at back of hotel. The room was adequate with excellent soundproofing. Only 2 English speaking tv channels but we don't go away to watch tv!
Beds comfortable but only one pillow. No extra pillows available!
Negatives. The BIG letdown with this hotel was the breakfast.
Breakfast was awful if you wanted something hot. On offer was the usual continental bacon, sausage balls, fried potatoes, scrambled egg and beans. On both mornings all of the "hot" food was virtually cold. The bacon on 2nd morning was black! Looked awful.
I had decided on 2nd morning to have beans on toast but the toaster was absent. On enquiring it had broken!
There was a limited choice of cereal, cheese meats and limp salad.
The minibar in the rooms is obviously aimed at the business end of the market where these items are claimed as expenses. On arrival there was a bottle of Evian water on dressing table with label attached to it saying "4.5 euro"!! The minibar prices were staggering so we didn't make use of it.
We paid £35 pppn which is not cheap for Tallinn but taking into account the location and the hotel itself I would probably recommend it as you could probably find something suitable for breakfast.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ramtravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KilluMaidla, General Manager at My City Hotel Tallinn, responded to this review, 9 September 2011
Dear Ramtravellers,

Thank you for your review and very detailed feedback! I'm really sorry to hear about the poor breakfast quality. During last days I have been keeping an close eye on hot dishes at breakfast, to make sure everything is really at right temperature. I have agreed with our chef that he will take good care and pay special attention to hot table at breakfast. I truly hope that this issue was there for only one or two mornings.

Regarding extra pillows - you are absolutely right, we should have them available. When hotel is not full, we can easily use the pillows from empty rooms, but during the summer we were really almost always 100% full. To avoid that kind of situation for the future, I have already placed an order for 4 extra pillows and 4 extra blankets.

I am glad that all in all you found hotel to be nice and clean and you would recommend it. I am sincerely thankful for all your critics as well - this is the only way we can improve and offer better quality to our guests. Thank you for that!

With all the best wishes from sunny Tallinn,
Killu Maidla / Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

758 reviews from our community

Traveller rating
    388
    305
    56
    7
    2
See reviews for
97
337
48
90
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Liverpool
Level Contributor
156 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed 26 August 2011

We paid £105 in total for two nights through Expedia. This is astonishing value, considering we got the following:

- a clean, comfortable room
- a good night's sleep (despite being about 10 yards from a nightclub - the windows are soundproofed)
- city centre location, about 3 minutes walk from the main square
- decent breakfast
- good service from the staff

We ate in the self service restaurant at the Solaris shopping centre, situated about 100 yards away. If you want to eat well but save money then this is the place - good quality food at low prices, and the staff wear traditional costumes! There are other restaurants here as well - all looked to be cheaper than their equivalents in the touristy parts of town.

Tallinn is lovely, and we'll return to this hotel next time we visit.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank misterpastry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KilluMaidla, General Manager at My City Hotel Tallinn, responded to this review, 9 September 2011
Dear sir,

Thank you for choosing My City Hotel for your stay in Tallinn! I'm really happy to read that you were satisfied with hotel and service. I am also really greatful for your review in Tripadvisor.com - it is one of the good tools to understand what customers are really expecting from hotel and where we can improve the service.

I hope you will visit Tallinn again and I am very much looking forward to welcoming you in My City Hotel again!

With best wishes,
Killu Maidla / Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bornholm, Denmark
1 review
Reviewed 14 August 2011

The hotel has a very fine location in the old town of Tallinn.
The rooms are clean and good beds.
Very skilled and friendly people at the reception front desk.
Good breakfast!

Room Tip: Our room was 207 with window out to the street and square, but the windows was mounted with double g...
See more room tips
  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jens A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KilluMaidla, General Manager at My City Hotel Tallinn, responded to this review, 15 August 2011
Dear Sir,

Thank you for staying with us and thank you for your review in Tripadvisor.com! I am really happy to read that you have enjoyed your stay and you found our hotel and service very good. We do try to provide only best service and I will sertainly pass your compliments to our reception staff as well.
Thank you once again!

Wishing you all the best and hoping to welcome you in Tallinn again,
Killu Maidla & My City Hotel team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 9 August 2011

We had booked another hotel that had double booked our room so they transferred us to this hotel. We were unsure about being moved as we'd not considered this hotel previously. But it was a great move. Right on the edge of the Old Town and New town, best of both worlds. On the same road as cafe's, bars, restaurants and shops. The staff were very friendly and spoke brilliant english. I left my phone in the transfer taxi and they helped return it to me. The rooms were spacious and with a clean and modern en suite. I would deffinately recommend this hotel to other travellers and would return there myself.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CassieJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KilluMaidla, General Manager at My City Hotel Tallinn, responded to this review, 10 August 2011
Dear Madam,

I would like to sincerely thank you for your review in Tripadvisor.com! I am very glad to learn that your stay with us was very enjoyable even after the inconveniences caused by overbooking.
We appreciate your nfeedback very much and also looking forward to welcoming you in Tallinn again!

With best wishes on behalf of all our team,
Killu Maidla
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manresa, Spain
Level Contributor
4 reviews
3 hotel reviews
Reviewed 7 August 2011

I've been 4 nights in the hotel...and i have to say that i'm sure that i'll be back to the hotel if someday i'll return to the city. The situation was fantastic, very near to the center (Town Hall), and for that reason you can explore the city very easily.
The staff in the reception of the hotel was very helpful and kindly, what is very important when you travel alone. They help me in every question and every doubt i had about the city.
The breakfast was so good with a lot of different kinds of meal.
The room was confortable with all the things you could need there.

  • Stayed August 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AlbertGPrat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KilluMaidla, General Manager at My City Hotel Tallinn, responded to this review, 10 August 2011
Dear Sir,

thank you for your very kind review! I'm really happy to learn that you have enjoyed your stay with us. I will pass your compliments regarding front office staff to my team as well.
Once again - thank you for staying with us and we are looking forward to welcoming you in My City Hotel again!

Wishing you nice summer,
on behalf of all our team,

Killu Maidla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 July 2011

We were a large group who stayed at this hotel for a friend's wedding. At the outset, I must say that we were all extremely pleasantly surprised at the quality of the hotel (having perhaps mentally been of the opinion that it was not a 'top' place). In particular, the rooms were spacious with a flat screen tv and decently sized bathroom. However, where this hotel truly excels is in two areas: its location (right on the periphery of Old Town and in close proximity to good restaurants and bars); the other, and perhaps most important, is the hotel's excellent staff who were always friendly, and no matter how ridiculous the request (such as where to purchase an outfit for the groom for a hastily arranged bachelor party (thanks Grete) or to help pen a few Estonian words to include in a speach to a half-Estonian wedding party (thanks Annike)), the help received was efficient and with a smile. The breakfast was also decent. Well done My City - your staff are fantastic, and I hope you keep up the good work.

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TimBukToo051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KilluMaidla, General Manager at My City Hotel Tallinn, responded to this review, 29 July 2011
Dear Sir,

Thank you for your review! I am truly touched by your comments and appreciate a lot that you also share these here in Tripadvisor.com. It is most important for us that our guests enjoy the stay with us and I'm glad that you and your group were happy here.

You are always warmly welcomed back to My City Hotel and me with my team will do the best to keep up (and also in some areas improve) the service.

Once again, thank you!

Wishing you nice summer,
Killu Maidla
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maasmechelen, Belgium
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 July 2011

We are very pleased with the kindness of the staff. Could ask anything. Ambulance, taxi, calls. They work hard, their English is very good and they are all lovely. Thank you very much.

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank carinevenderickx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KilluMaidla, General Manager at My City Hotel Tallinn, responded to this review, 26 July 2011
Dear Madam,

thank you for all the kind words. I'm really proud to hear your comments towards our staff. I will do the best to keep up the service. We do try to take best care of our guests here and of course pay special attention when situations need that.
I hope all is well with your family and wish you always warm welcome back to Tallinn and My City Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Tallinn hotels
0.2 mi away
Hotel Palace
Hotel Palace
#2 of 83 in Tallinn
4.5 of 5 bubbles 2,119 reviews
0.0 mi away
Savoy Boutique Hotel
Savoy Boutique Hotel
#5 of 83 in Tallinn
4.5 of 5 bubbles 1,205 reviews
0.2 mi away
Hotel Telegraaf
Hotel Telegraaf
#4 of 83 in Tallinn
4.5 of 5 bubbles 1,639 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Hilton Tallinn Park
Hilton Tallinn Park
#1 of 83 in Tallinn
5.0 of 5 bubbles 421 reviews
0.2 mi away
St. Petersbourg Hotel
St. Petersbourg Hotel
#6 of 83 in Tallinn
4.5 of 5 bubbles 852 reviews
0.3 mi away
Solo Sokos Hotel Estoria
Show Prices
Show Prices
Show Prices

Been to My City Hotel Tallinn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about My City Hotel Tallinn

Property: My City Hotel Tallinn
Address: Vana-Posti 11-13, Tallinn 10146, Estonia (Formerly Domina Inn City)
Phone Number:
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#7 Luxury Hotel in Tallinn
#9 Family Hotel in Tallinn
#10 Romantic Hotel in Tallinn
#11 Business Hotel in Tallinn
Price Range (Based on Average Rates): £
Hotel Class:4 star — My City Hotel Tallinn 4*
Number of rooms: 68
Official Description (provided by the hotel):
My City Hotel is a charming and welcoming little hotel located in Tallinn's medieval Old Town. Hotel's interior is light and provides best pieces of Italian modern art - among other well known artists gigantic paintings of Antonio Pedretti in our lobby area. My City Hotel is situated right in the heart of city - just few steps from the Old Town Square and most tourist attractions. Hotels convenient location is perfect for those who want to explore Tallinn by foot and who prefer to enjoy good shopping, gourmet and entertainment close to hotel. You are also very welcome to visit our Mix Restaurant for delicious dinner or lunch. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Agoda, Priceline, TripOnline SA, Traveltool, S.L.U., Cancelon, getaroom.com, Evoline ltd, Hotel.de and HotelQuickly so you can book your My City Hotel Tallinn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Domina City Tallinn
Domina City Hotel Tallinn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing