We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Worst breakfast ever” 2 of 5 bubbles
Review of My City Hotel Tallinn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
My City Hotel Tallinn
Ranked #7 of 82 Hotels in Tallinn
Certificate of Excellence
Esbo, Finland
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Worst breakfast ever”
2 of 5 bubbles Reviewed 28 January 2013

Stayed in this hotel in january 2013. Small rooms, hotel location was ok, but worst breakfast ever.
Choose another hotel if you want something to eat in the morning. The TV in our friends room (superior room) did not work (poor quality). The staff could not fix it and they got no compensation, exept for two soft drinks.

  • Stayed January 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Lefa_from_Finland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KilluMaidla, General Manager at My City Hotel Tallinn, responded to this review, 5 February 2013
Dear Sir/Madam,

thank you for giving feedback and comments to our hotel. I am really sorry to read that you were not happy with your stay and specially with breakfast. I would really appreciate if you could give me more information about what would be your expectations on menu. We serve 5-6 different hot dishes, cold cheese and meat slices, freshly baked croissants and other bakery, fresh fruits, salad and fresh vegetables, yoghurt, cereals etc. Freshly salted salmon is available every day and also marinated herring. We also offer nice freshly grounded coffee (including espresso, cappuccino and latte) for breakfast. Please give me more details on what would you like to have for breakfast? We do take our guests suggestions and wishes very seriously - for example croissants and espresso-coffee was added shortly after we received this request from clients.
Regarding the non-functioning TV - I am sorry we could not fix it. Unfortunately the cable TV maintanance service is not available in late hours and we could not fix the problem with our staff that night. I understand that different options for compensation were offered by our reception (including free sauna next day and room change) to your friends as well. I'm sorry that non of them was acceptable. We have not faced that kind of techniocal issue before and now after it's fixed, I hope it will not repeat.
Once again - thank you for taking the time to give us a review. If you could send me an e-mail (killu@mycityhotel.ee) with some further comments on breakfast, I would be really very grateful.

With very best wishes from Tallinn,
Killu Maidla
My City Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

734 reviews from our community

Traveller rating
    375
    295
    55
    7
    2
See reviews for
94
324
47
87
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Runcorn
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 26 January 2013

Excellent hotel in superb location ,just a few minutes walk from town centre .The staff were helpful and friendly , good breakfast buffet We stayed here in Jan 2012 and it was -15 in the day , so it was cold but the rooms were snug ,the windows have 2 sets of double glazing to keep the cold out and any noise from the street.We would definately come he're again and if you like ice skating the outdoor ice rink is just at the top of the road

Room Tip: Any room would be good
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank planetearthRuncorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jarvenpaa, Finland
Level Contributor
106 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 18 January 2013

The staff is very helpful. The bedroom have enough space and quiet.
The hotel is located near the old town of Tallinn very easy to access with the walking street.
The sauna and jacuzzi can be rented for private moments.
The only thing they should improve is the breakfast. The choice of food is poor, the room is very small and if you don't arrive at the opening during the weekend you may be be obliged to ask to the staff to get what you want.

Room Tip: I would recommend the last floor rooms.
See more room tips
  • Stayed December 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DavKir01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
93 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 12 January 2013

We booked this hotel in August 2012 knowing that Tallinn is very busy during Russian New Year holidays. We booked directly from the hotel and it was good bargain, they gave us nice discount for more than 3 nights stay, so we got 5 nights stay at deluxe room breakfast included for 680 Euros. From August to December I sent them e-mails asking to book for us tables in best restaurants on specific dates - every letter had prompt reply confirming my request, and when I reminded them that we need room for smokers with separate beds, they answered that there was only one deluxe room of that kind and it would be kept especially for me. I must say that the young lady who answered my letters, receptionist Marelle Kalvik, very accurate and responsible, always smiling and ready to help - is real asset of this hotel. I must also say that we arrived by morning flight and were immediately checked in without waiting for 2 p.m. Our deluxe room was spacious, very bright, vell furnished, with big bathroom with bidet and good supply of toiletries. As promised there was electric kettle with tee and coffee, bathrobes and slippers, safe, flat screen TV with international channels (3 Russian, BBC, CNN), WiFi without any passwords and limits, comfortable beds and normal windows, overlooking Soprus Cinema. The breakfast though nothing special was well organised and quite decent with good coffee, oatmeal, smoked salmon, wonderful local cottage curd and jogurt, always enough tables and food constantly replenished. The location of the hotel for me, visiting Tallinn for last 40 years and staying in many hotels, seems the best as on today - 3 minutes walk to City Hall square, another 3 minutes walk in opposite direction to Estonian Opera, everything just around the corner, so we often dropped by during the day to change clothes or to leave bags after shopping. Room tip - take deluxe room, and for those who care about street noise - don't take room on Soprus Cinema side - there were crowds shouting all nights through, but my friend doesn't care and I always travel with ear plugs, so we slept with fresh sea air in the room. All in all it was very nice stay and I very much recommend to stay in this hotel.

Room Tip: Room tip - take deluxe room, and for those who care about street noise - don't take room on Sopr...
See more room tips
  • Stayed January 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ivetta40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KilluMaidla, General Manager at My City Hotel Tallinn, responded to this review, 5 February 2013
Dear Ivetta,

Thank you for taking the time to give our hotel such detailed and good review. We are very happy that you chose our hotel for your stay in Tallinn during your Christmas Holidays.
But it makes us even more happy to read your positive feedback about our hotel.
All our team members from reception follow the comments and reviews in Tripadvisor.com on regular basis and it's very heartwarming to get compliments about our staff and service. It means a lot for us and I want to thank you on behalf of all team for these positive words!
We are glad to see that you have enjoyed your trip to Tallinn and without saying, it's very clear that we are looking forward to welcoming you back here!

Looking forward to welcoming you back,

Killu Maidla
My City Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wroclaw, Poland
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 8 January 2013 via mobile

Sad to say - but we saw the worst guy on reception in Europe.
We had confirmed booking from booking.com - smoking room with double bed. Receptionist told us that they have neither double bed nor smoking rooms in this room category and offered high-level room which will meet our requirements just for additional 55 euros (+30% to initial price). We've declined this offer and got our room... With double bed. Just 4 hours later we've asked For a smoking place in a hotel - and new receptionist told us that we have smoking room as well. Please be careful and don't pay additional money if you asked to.

Meanwhile the room was good (and we have a rubber duck in a bathroom!). Hotel is located not so far from Viru street, Old City center, ferry terminal and railroad station. Good breakfast and nice coffee in the rooms.

P.S. We've asked receptionist about spoken language - he says that he don't understand Russian - but his English was terrible..

Stayed January 2013, travelled as a couple
Helpful?
1 Thank Stanislav M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KilluMaidla, General Manager at My City Hotel Tallinn, responded to this review, 10 January 2013
Dear Mr Stanislav,

thank you for this review - we really appreciate your time for giving us the feedback, which is great tool for us to make improvements.
I am really glad to see that you were happy with your room. Looking at the system and trying to find out what were our mistakes I realize that receptionist who at first offered you upgrade for extra charge eventually upgraded you to superior room without any extra charge to make sure we meet your requirements (double bed and smoking room). It was correct that that day we could not offer double bed and smoking possibility in any of standard rooms (only twin-bed non-smoking rooms were available) – but this is of course our issue and mistake that we haven’t checked one of these rooms for you earlier.
I am sorry our receptionist didn’t communicate this upgrade correctly at check-in. I will discuss it with my team and I am sure we learned a serious lesson here.

I hope that otherwise you have enjoyed your visit to Tallinn, that you spent lovely time in the city and you were pleased with rest of services in hotel.

Once again, thank you for this review and your visit!
If you would consider vising our city and hotel again, we would be very glad to welcome you here.

Killu Maidla
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 January 2013

Hotel was booked via booking on Christmas holiday, the price was a little bit high but reasonable. Room was clean and very silent. Breakfast was poor and the food was over in 30 minutes before end. The hotel have private parking (20euro/night, parking near port cost 6euro/night). The hotel located near the old town.

  • Stayed January 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sergey K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IS
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 2 January 2013

Superior rooms are small, the hotel bar is closed too early, the breakfast is awful and the quality of the clients of this hotel is poor. I would give 3 stars rather than 4. Price is too big for what they offer.

Room Tip: I dont know.
See more room tips
  • Stayed December 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank royal39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KilluMaidla, General Manager at My City Hotel Tallinn, responded to this review, 10 January 2013
Dear madam,

First of all, thank you for taking the time to give rating to our hotel. I am very unhappy to see that your visit was such a disappointment. To be honest, I don't understand what has gone wrong.

Our hotel bar closes at 10 p.m., which is quite regular for most of hotel bars in Tallinn. Night clubs are available within short walking distance from hotel. We have been also considering longer opening hours, but so far there has been no need or requests about that and most of our hotel guests have drink in the bar just before going out for dinner. But I surely understand that people have different expectations and I am sincerely sorry we didn't met yours.

I am sorry about disappointing breakfast as well. It would have been helpful to have more details - was the issue in service or food quality during your visit?

With all our team we are very focused on our guests and put our heart and soul to make the stay here as comfortable and nice as possible. Unfortunately I don't understand from your review what exactly went wrong during your visit. If you are willing to help us to improve, we would really appreciate your suggestions - I will be waiting for your e-mail to address killu@mycityhotel.ee.

Once again, please accept my personal apologizes as well as from all our team that we didn’t manage to meet you expectations at all.

Killu Maidla
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Tallinn hotels
0.2 mi away
Hotel Palace
Hotel Palace
#2 of 82 in Tallinn
4.5 of 5 bubbles 2,028 reviews
0.2 mi away
Hotel Telegraaf
Hotel Telegraaf
#4 of 82 in Tallinn
4.5 of 5 bubbles 1,598 reviews
0.0 mi away
Savoy Boutique Hotel
Savoy Boutique Hotel
#5 of 82 in Tallinn
4.5 of 5 bubbles 1,156 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Hilton Tallinn Park
Hilton Tallinn Park
#1 of 82 in Tallinn
5.0 of 5 bubbles 351 reviews
0.2 mi away
St. Petersbourg Hotel
St. Petersbourg Hotel
#6 of 82 in Tallinn
4.5 of 5 bubbles 826 reviews
0.3 mi away
Solo Sokos Hotel Estoria
Show Prices
Show Prices
Show Prices

Been to My City Hotel Tallinn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about My City Hotel Tallinn

Property: My City Hotel Tallinn
Address: Vana-Posti 11-13, Tallinn 10146, Estonia (Formerly Domina Inn City)
Phone Number:
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#7 Luxury Hotel in Tallinn
#9 Family Hotel in Tallinn
#10 Romantic Hotel in Tallinn
#11 Business Hotel in Tallinn
Price Range (Based on Average Rates): £
Hotel Class:4 star — My City Hotel Tallinn 4*
Number of rooms: 68
Official Description (provided by the hotel):
My City Hotel is a charming and welcoming little hotel located in Tallinn's medieval Old Town. Hotel's interior is light and provides best pieces of Italian modern art - among other well known artists gigantic paintings of Antonio Pedretti in our lobby area. My City Hotel is situated right in the heart of city - just few steps from the Old Town Square and most tourist attractions. Hotels convenient location is perfect for those who want to explore Tallinn by foot and who prefer to enjoy good shopping, gourmet and entertainment close to hotel. You are also very welcome to visit our Mix Restaurant for delicious dinner or lunch. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda and Odigeo so you can book your My City Hotel Tallinn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Domina City Tallinn
Domina City Hotel Tallinn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing