In early August, I and a fellow traveler walked into the lobby of the Uniquestay Mihkli during one of the hottest summer weekends in decades. We had no reservations, and had been turned away by several other establishments. We expected the same here, and that our list of reasonable options was dwindling.
What we found instead was a staff that was genuinely concerned with our predicament, and rather than turn us away, Zhanna Mitjushova, Natalja Ekker, and Valeria Ekker took us under their wings, first searching other hotels for rooms as we waited in the cool of their lobby, and when that proved fruitless, rearranging accomodations within the Uniquestay to get the two of us into a single room for the night and a double for the next night. We put them out, but they treated us as if they were at fault, even to the extreme of sending a delightful refreshment platter to us after an inadvertant move to another room was necessary. My friend and I were most impressed, and after all my travels in Europe, Canada and the United States, I don't think I have ever been treated as cordially and professsionally as did these ladies; our US hotel staffers could learn a great deal from these three people in how to treat a guest in their establisments.
My recommendation: stay at this hotel. I will again.
- Official Description (provided by the hotel):
- The hotel is located in a historical limestone building and was completed in 1953, the same period the State Library was named after Friedrich Reinhold Kreutzwald, an outstanding public figure of the National Awakening Period of Estonia in the 19th century and the author of the Estonian national epic poem, "Kalevipoeg".The hotel recently completed a throughout renovation, which has retained the buildings' historical authenticity and at the same time added a firm measurement of innovative design and modern comfort to the historical ambience.After the renovation the hotel now has a total of 73 comfortable and stylish rooms and suites: 49 standard rooms, 17 ZEN rooms, and 7 ZEN suites.You can enjoy our Unigue Breakfast at the remarkable Nipernaadi Restaurant, which is also open for all day fine dining, casual meals and drinks.You can indulge yourself at our newly opened ZEN SPA with private saunas, party room with Jacuzzi and experience a variety of different vitalizing and rejuvenating massages and body treatments.Or relax in the Kreutzwald Library Lounge with a delightful pot of tea and a good book from the library.And in the summer you can enjoy the atmosphere of the Summer Terrace - an exiting oasis in middle of the city.Your home away from home ... more less
- Reservation Options:
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- Also Known As:
- Uniquestay Mihkli Tallinn
- Hotel Uniquestay Mihkli