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“Lets not do the time warp again...”
Review of Pirita Spa Hotel

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Pirita Spa Hotel
Ranked #49 of 85 Hotels in Tallinn
Berlin, Germany
Level 5 Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Lets not do the time warp again...”
Reviewed 30 July 2013

Just returned from a trip to Tallinn, and after considering lots of options decided to give the Pirita 'Top Spa' Hotel a go, staying there for 4 nights.

Let me start with the location. The hotel is located just out of the centre along the coast at Pirita, to reach it it is no more than a 20 minute bus journey from Viru Keskus - the main station - buses 34A, 1A, 8 take you to stop 'Rummukõrtsi' (for the Supermarket and the back and side of hotel) or 'Rummu', which is the nearest in my opinion, takes you 200yds or so to the front of the hotel.
Okay, the hotel boasts decent views of the marina beach and bay(we even got a good sunset out of it last Sunday),a swimming pool with about 4-5 saunas and Salt chamber(which was closed) and lots of various massages available (at extra cost of course) that I were never going to go in for; but past that it was a struggle to find anything else to say good about the place.
'A basic family number' is how someone described it, and that sounds about right. Full of Scandinavian and Russian families at that. The hotel lobby on arrival reminded me of an Airport departure lounge; complete with kids running about the place and riding around on scooters, parents screaming like hell & members of staff who clearly felt the pandemonium they were in the middle of with their abruptness and unfriendlyness, but for whatever reason unwilling to improve the situation for other guests at the Hotel. Take the woman in the lobby shop - was it my fault she got out of bed the wrong side when a Tourist enters who doesnt know the place and asks a few questions about specialites of the area and so forth? Perhaps the General Manager should take note and enrol his staff on a few customer care courses..

We booked a Marine Class room, room 203, and at first thought it was a spa class. The room was quite run down, shabby carpets and 'aged' bathroom however clean nonetheless. The heating didnt work (I know it is Summer but during our stay it was cold wet and windy) no fridge or kettle was available that I reqested on the Booking (that hotels ALWAYS recieve through the website I booked with) although before our arrival I was in regular contact with the hotel who informed me theyd recieved my request and would consider it.

The breakfast, if you could call it that, was a poor effort. The same things every day, a disgusting hot ,bland and unfresh selection of chicken nuggets, sausages, fried and boiled potatoes, the most disgusting scrambled egg youre likely to have in your life(that resembled custard cake) and something that did look like scrambled egg but was some cold slop of egg butter. Suffice to say, having tried a little of it on my first day it resulted in me being Ill for a while after that. For the rest of the stay I ate toast and jam, even the toaster didnt look interested it took forever to toast, washed down with a fruit tea or a coffee.

A trip to the pool wasnt without its concerns either; Does no-one wipe the pool area regularly and watch the pool area? As I wanted to go to the Sauna, I had to watch every step as I slowly slowly pattered around the pool for fear of slipping and banging or worse still, breaking something. This has been mentioned in previous reviews and clearly is an issue but obviously the hotel doesnt care.

So, all in all, a big disappointment, and not really representing value for money at all. Next time I visit Tallinn Im sure I could find something somewhere else for the same price or less, that serves even an average breakfast with something fresh on the buffet, a pool area that isnt a swamp, a lobby area without kids out of control and staff who for whatever reason are just a bunch of misery guts.

Rant over...lol

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GarrulousGunther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Triinu R, Front Office Manager at Pirita Spa Hotel, responded to this review, 9 August 2013
Dear GarrulousGunther,

Thank you for your feedback and sharing your review on TripAdvisor.
We sincerely apologize that your stay was not up to your expectation.

Thank you and with best wishes from Tallinn,

Triinu Rebane
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
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  • English first
  • Finnish first
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Finland
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 July 2013

We stayed at Pirita one night with my husband. The hotel is located appr. 5 kilometres from the Tallinn city centre, but it is right by the beach! We had a room with a sea view; a balcony with a great view! The room was pretty basic, but clean anyway. Breakfast was okay. Good value for money.

Room Tip: Definitely room with a balcony and a sea view!
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MemmiFinland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Triinu R, Front Office Manager at Pirita Spa Hotel, responded to this review, 16 July 2013
Dear Guest,

Thank you for taking time to write a review on Tripadvisor!
We are delighted that you choosed our hotel for your recent trip to Tallinn.

We are looking forward to welcome you back to Pirita TOP SPA Hotel.

With best regards,

Triinu Rebane
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crawley, United Kingdom
Level 4 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 June 2013

Quote "The hotel with the unique architecture is a part of the Olympic Yachting center, built in 1980 for the Moscow Olympic Games. The building of the hotel is under the protection of the National Heritage Board as an architectural treasure". I travelled to Tallinn and anchored here from 29/05/13 to 05/06/13 for the first time with my 6 year old kid and wife knowing is situated on the coast near Tallinn's marina.
Place is well connected to Talllinn's down town and old town as well as being surrounded by lots of beautiful sightseeing places (Kadriorg, Pirita klooster etc)
First!!! in Europe ground floor is a 1st floor so were accommodated in second floor disabled room no 242 at first I thought DISABLED ROOM CrAnKey I need another one and chose to ask to see other rooms but returned back because this was twice bigger than others although its looking on the road but its never busy and very quite.
Have to say Breakfast on 5th floor was amazing with lovely view of Finnish gulf and ferries
we loved swimming pool and saunas our son enjoyed kids swimming pool downstairs from main one and play room.
There is no aircon in a room but we slept with both balcony's doors open at the top for nice fresh air, bathroom tiles were old style but we didn't care , there was no kettle in a room but we got it from café downstairs, shower head was old but working well with plenty of water pressure , toilet extractor was not working but was repaired when we reported , no WiFi internet in room but we get it in Lobby many thing people don't like but we dint care about little thing and enjoyed our stay in Pirita Top Spa hotel and hope to return one day

Room Tip: Choose a disabled room even if you are not they are twice as big ...
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vinc1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Triinu R, Front Office Manager at Pirita Spa Hotel, responded to this review, 26 June 2013
Dear Guest,

Thank you for your positive review and for taking time to share your experience on Tripadvisor.
I´m glad that you liked our hotel and services overall.

Hope to welcome you as our guest in the very near future.


Kind regards,

Triinu Rebane
Front Office Manager
Pirita TOP SPA Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riga, Latvia
Level 5 Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 12 June 2013

Travelled to Tallinn with two children aged 10 and 7. Knew from an almost decade -old travel earlier for business that Pirita hotel has easy traffic connection with Tallinn center (by buses), and that it ordered rooms for more that a standard couple. Family rooms situated on the first floor of this rather shabby looking five storey building. One bunk bed with rather thin, uncomfy mattress; and two adult beds have small pillow per each bed; table with three glasses; writing table and a TV on the wall, Shower and standard WC with a soap dispenser and hair-drier. I wish for a family room they'd add at least an opportunity to have a hot drink (a small tea pot?) and a couple of extra towels. Children did enjoy the pool though, and breakfast was smthg to choose from considering we stayed only two nights. It was pretty quiet, smthg we were anxious would not happen. As Tallinn is getting more and more expensive, we might book this hotel again, but bring a few utensils with us to make the room indeed suitable for family comfort.

Room Tip: Family room is basic and average. I glanced at double rooms and they are very similar to family room...
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Griva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Triinu R, Front Office Manager at Pirita Spa Hotel, responded to this review, 26 June 2013
Dear Griva,

Thank you for your feedback and sharing your experience on TripAdvisor. In Pirita TOP SPA Hotel there are 3 floors for hotel rooms. All family rooms are on the 1st floor, because these rooms are bigger than second and third floor rooms. I am glad that you enjoyed breakfast and swimming-pool.

Hope to welcome you back in Pirita TOP SPA Hotel in the very near future.

With best regards,

Triinu Rebane
Front Office Manager
Pirita TOP SPA Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Poland
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2013

Rooms quite small and definitely the first thing that I had to do was opening the window, even if the room was for non-smokers. Definitely the hotel has 3 advantages: beatiful view for the sea and towers of Tallinn from the last floor, 25m swimming pool - was nice to swim after whole day of sightseeing and superb breakfast - of course it was not served on the gold plates but variety of food make it very good.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MagdalenaZ4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Triinu R, Front Office Manager at Pirita Spa Hotel, responded to this review, 31 May 2013
Dear MagdalenaZ,

Thank you for choosing Pirita TOP SPA Hotel for your stay in Tallinn!
Also we would like to thank you for your kind words about the view, breakfast and swimming-pool.

Hope to welcome you as our guest in the very near future.


With Best Regards,

Triinu Rebane
Front Office Manager
Pirita TOP SPA Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Murmansk, Russia
Level 5 Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 17 May 2013

Once again spontaneously left with the husband out of borders of Russia. Having arrived to St. Petersburg, planning to spend the compelled holidays there, walking on the painfully familiar city on Neva and dreaming of the cozy apartment, made the decision to use services of travel companies and to have a rest on the seashore - not very well what, the main thing - warm! . Solved - it is necessary to carry out! However, having a little got tired from throwings on travel companies in search of a last-minute tour for 5-8 days for May holidays on the sea coast, we arrived as true travelers: went on the Vitebsk station, to agency of sales of bus tickets "Ecoline", bought tickets, that the Schengen visa is open. Here it should be noted that fact that despite the surprised exclamations of managers of travel companies concerning a reservation for May holidays, since September, and, not very well, in what party, the bus in which we went to travel, it was filled only on a quarter. To our regret, the place of our temporary rest in SPb was deprived owing to circumstances Internet access and we couldn't reserve room independently, however the kind manager of one of travel agencies rendered us this service in booking com system about what once again didn't regret! As a result we became owners of armor of a seafront room (Baltic) Pirita Top Spa Hotel hotel. I won't stop in detail on how we reached, I will tell only that it was once again not dull)) On arrival in Tallinn, took a taxi as assumed that the hotel not in the downtown, and in what direction to move yet didn't know. The taxi driver brought quickly us to hotel of minutes for 10, taking into account departure from bus station) and we arrived into place. To tell that we liked this place, - means nothing to tell! Were impressed by a view of the gulf, the old city, the street and, certainly, the trip! But, despite fatigue, rushed to survey hotel and a local environment. Hotel big - it is quite possible to get lost, without knowing where that is. But by the evening, and we arrived around 16 00, already there was all clear and almost native! The pool, chosen as us Spa - procedures, breakfasts and 2 dinners overlooking Baltic is simply spring fairy tale! Maybe it is the not smartest, but it is very qualitative and beautiful! Later, having thought that it would be possible to live, of course, in the center of the Old city in a Spa hotel, but there would be no sea, air and all that we were surrounded within 5 days of our short rest) therefore didn't regret at all! Next day, having communicated on a reception to the hotel personnel, bought 2 tallin card at 78 o'clock and in spite of the fact that didn't visit all museums and exhibitions, paid back with interest, having been glad for inhabitants and the power of the city, provided such remarkable services for guests and tourists. To all we advise: buy even if you come for 1-2 days, there are cards on 24, 48, 72 часа. The pool, chosen as us Spa - procedures, breakfasts and 2 dinners overlooking Baltic is simply spring fairy tale! Maybe it is the not smartest, but it is very qualitative and beautiful! Later, having thought that it would be possible to live, of course, in the center of the Old city in a Spa hotel, but there would be no sea, air and all that we were surrounded within 5 days of our short rest) therefore didn't regret at all! Next day, having communicated on a reception to the hotel personnel, bought 2 tallin card at 78 o'clock and in spite of the fact that didn't visit all museums and exhibitions, paid back with interest, having been glad for inhabitants and the power of the city, provided such remarkable services for guests and tourists. To all it is advised buy even if you come for 1-2 days, Tallin Card is that is necessary. It and transport, museums, cafe, bowling and the entertaining centers, sightseeing tours for all lines from audio the guide, sea walks and many other things are and it is healthy! Visited in 3 full days practically all corners of the city somewhere on foot, somewhere transport, were in a museum open-air - impressed! The Tallinn Television tower-practically Paris with intelligent robots mushrooms and 4Dтехнологиями! Celebrated my birthday on May 6 it is delightful! On the bank of the gulf at the next small restaurant overlooking the sea) generally everything is excellent also a hotel assessment also 5! Didn't want to leave, we will surely return to the Tallinn spring fairy tale! Or perhaps it will be summer who knows? !

Room Tip: Seafront room it is healthy!
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 0605Maria1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Triinu R, Front Office Manager at Pirita Spa Hotel, responded to this review, 23 May 2013
Dear Maria,

Thank you for taking time to share your experience on Tripadvisor. We are glad that you enjoyed your trip to Tallinn and you liked our hotel.

Hope to welcome you as our guest in the very near future.

With Best Regards,

Triinu Rebane
Front Office Manager
Pirita TOP SPA Hotell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spalding, United Kingdom
Level 4 Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 4 May 2013 via mobile

Stayed at the hotel at the end of April 2013 with a group of friends as part of a Stag do package. The hotel looks pretty grim from the outside but thankfully this is not reflected by the interior. We spent a lot of time hanging out in the cafe area near reception between activities/drinking which was pleasant. There are also plenty of things to do at the hotel if you have some spare time to kill from a casino, swimming pool, sauna, steam room, spa, boutique, and even crazy golf! This is probably a good thing because we didn't find anything much near the hotel in the way of amenities or entertainment.

The rooms are pretty basic but acceptable for a short stay. They are relatively modern in comparison to the building. The room was not particularly clean however which was disappointing. There were no complimentary drinks such as tea, coffee or water. The shower room was more like a wet room because the shower curtain wasn't very effective meaning that everything got wet. It is not the kind of hotel where you would spend a lot of time in the room.

We went to breakfast on the first morning but not on the second. The food was poor quality. The scrambled egg was the consistency of blamange and the sausages were translucent cocktail sausages. There was no bacon or beans. The pancakes were ok though as were the sauces to go on them but overall, get your breakfast elsewhere.

We didn't have an awful lot of contact with the staff regarding service but service at the cafe was good and any requests at reception to book taxis or meals were carried out with no problems.

Stayed April 2013
Helpful?
Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Triinu R, Front Office Manager at Pirita Spa Hotel, responded to this review, 20 May 2013
Dear Gary G,

Thank you for your feedback and sharing your experience on TripAdvisor.

The hotel with the unique architecture is a part of the Olympic Yachting center, built in 1980 for the Olympic Games. The building of the hotel is under the protection of the National Heritage Board as an architectural treasure. So I´am sure that our hotel is a great combination of history over 30 years ago and today.

Please accept my apologies that the hotel room and breakfast were not up to your complete satisfaction. But I´m glad that you enjoyed the lobby area.

Once again thank You for the feedback and hope to welcome You back in Pirita TOP SPA Hotel in the near future!


With Best Regard,

Triinu Rebane
Front Office Manager
Pirita TOP SPA Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Pirita Spa Hotel

Property: Pirita Spa Hotel
Address: Purje 9, Tallinn 11911, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in Tallinn
Price Range (Based on Average Rates): £
Hotel Class:3 star — Pirita Spa Hotel 3*
Number of rooms: 280
Official Description (provided by the hotel):
Pirita Spa Hotel is located 10 minutes from the City Center on the beautiful Pirita beachfront overlooking the bay and the Tallinn Old Town. Pirita is an amazing place for visitors who like to relax away from the fast city life, but at the same time stay close to all the action. Our hotel offers rooms with a beautiful view of the sea and our every room has a balcony. Guests are welcome to enjoy their time with us by relaxing at the spa, swimming in our 25 meter pool, dining at our Regatta restaurant which offers a panoramic view, or just spending time in the beautiful nature that surrounds Pirita Spa Hotel. Our hotel was built more than 35 years ago for the 1980 Moscow Olympic Games and is a true marble of the Soviet era architecture. Come have a look and spend your vacation with us! ... more   less 
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Also Known As:
Pirita Top Hotel Tallinn

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