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“Excellent”
Review of Hotel Palace

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Hotel Palace
Ranked #2 of 83 Hotels in Tallinn
Certificate of Excellence
Vantaa, Finland
1 review
“Excellent”
Reviewed 25 July 2014

Your hotel and sttaff were excellent, so excellent....room was clean and new. Hotel staff was extremely nice, happy and helpful. Location was good, near to the "old town". Breakfast and service was good. I don't find anything bad to say - Best hotel, best service where I ever have been!!! I absolutely recommed this hotel for all - If you'll go to the Hotel Palace, you won't be deceived!!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Eero_Komulainen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this review, 28 July 2014
Dear Eero,

Once again, thank you for your kind words!
And of course, welcome back!

With best regards from Tallinn,
Kaido
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,119 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (112)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Joensuu, Finland
1 review
Reviewed 24 July 2014

Hotel was excellent, newly renovated and had simple modern look. The traffic on near big road or the road work next to our window was a bit noisy in the morning, otherwise very nice stay. The variety of breakfast was execellent.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sanna_q500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this review, 7 August 2014
Dear Sanna_q500,

Thank you for staying at Hotell Palace Tallinn as well as thank you for your review! Great to read you liked your stay with us and the Chef was especially pleased about your comments regarding the breakfast. Kiitos!

We hope the road works, which are already in the final stages, did not cause much of a discomfort. It can be a bit disturbing at the moment but within a couple of weeks the road will be brand new and benefit visitors and locals of Tallinn alike. The newly reconstructed tramway will feature new modern trams.

Once again, thank you for your kind feedback and we are looking forward to welcoming you back at Hotel Palace Tallinn soon.

With kind regards,
Kaido Ojaperv
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Helsinki
1 review
Reviewed 23 July 2014

Location of the hotel was good and room quiet, even thus there was some street repairing going on outside. Bed was excellent! We found air conditioning quite cold. The staff was friendly all the time.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Leena-kaisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this review, 1 August 2014
Dear Leena-kaisa R,

Thank you very much for staying at Hotell Palace Tallinn and thank you for your kind review!

We apologise for the air conditioning being cold although a very well working air conditioning is again something many guests have highly appreciated. Thank you very much for pointing this out, after discussing this within our team we probably have to improve the instructions of how to use the air conditioning touchpad in the rooms. We shall add additional instructions also into the tablet and TV system. Hope this will make it clearer how to turn it off or limit the cooling.

Despite this we hope your stay in Tallinn was an enjoyable one and we are looking forward to welcoming you back at Hotell Palace!

With kind regards
Kaido Ojaperv
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 July 2014

Best hotel where I have ever visited (of about 30 different hotels)! Everything was perfect, I can really recommend. Hotel was completely renovated. Our superior room was large and quiet. On the bathroom there was bathtub, which was nice.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Matti H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this review, 28 July 2014
Dear Matti H,

Thank you for staying at Hotel Palace Tallinn as well as for your kind review. We are looking forward to welcoming you back and meanwhile wich you a nice summer!

With kind regards,
Kaido Ojaperv
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 22 July 2014

Nice hotel, everything was ok. Good location to visit the center of Tallinn. Young enthousiast staff, very helpfull. Room is modern, the hotel was succesfully restyled in 2014. Bathroom was clean and well equiped.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Tony V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this review, 25 July 2014
Dear Tony V,

Thank you for your review!
Looking forward to welcoming you back at Hotel Palace Tallinn,

with kind regards
Kaido Ojaperv
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vantaa, Finland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 July 2014

Stayed one Night at this recently opened Hotel. The standard twin room was spacious and still had a nice "new room smell". Everything was modern stylish, with tablet and Smart-TV (speaker in the bathroom as well). Located some meters from old town and 15min walk from harbor. Really enjoyed the fresh breakfast with everything from bacon to fresh fruit. It is nice that they have friendly staff at the front desk. One minor thing, although they offered two different pillows found both to be too large and hard. However, would definitely recommend this hotel and would not think twice to book again.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank jandotnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this review, 23 July 2014
Dear jandotnet,

Thank you for staying with us and thank you for your kind review! Great to read that you enjoyed your stay with us and we are looking forward to welcoming you back at Hotell Palace Tallinn.

As for the pillows, we have hopefully a suitable alternative available. We have an extended "pillow menu" on offer, as described in the hotel information and can be ordered 24/7 from the reception, which features also regular small pillows as well as a choice of antiallergic pillows, pillows with buckwheat filling, etc.

Once again jandotnet, thank you for review and welcome back!

With kind regards
Kaido Ojaperv
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki, Finland
1 review
Reviewed 21 July 2014

Hotell Palace was an excellent hotel in a good location that can be highly recommended. The staff was extremely helpful and friendly all the time and we really felt welcomed. The room was spacious, stylish and very clean. The pillows (which often are very poor) were amazing - something that people will remember and appreciate. An extra plus from the television speaker located in the bathroom - how cool is it to listen to VH1 Classics while showering. The buffet breakfast was super as well, with variety of foods to choose from. Coffee was served to the table which made it even more special. All in all, we found absolutely nothing negative about the hotel during our stay, as everything was just perfect.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this review, 30 July 2014
Dear Jennie K,

Thank you very, very much for your kind review and it was absolutely great to read about your pefect stay with us. Such a positive feedback makes our day as well.

Based on this we hope there will be soon a chance of welcoming you back at Hotel Palace Tallinn? We are looking forward to!

With kind regards,
Kaido Ojaperv
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Palace

Property: Hotel Palace
Address: Vabaduse Valjak 3, Tallinn 10141, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Tallinn
#1 Family Hotel in Tallinn
#2 Luxury Hotel in Tallinn
#2 Business Hotel in Tallinn
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hotel Palace 4.5*
Number of rooms: 79
Official Description (provided by the hotel):
THE BEST MEETING PLACE IN TOWN Hotel Palace, located next to Freedom Square in Tallinn reopened in July 2014 after a total makeover. The Hotel dates back to 1937 and represents one of the most interesting, glamorous and majestic Hotel buildings in Estonia. This business class hotel with 79 rooms has throughout its history been a true business card of Estonia. The corner stone of the building,located only a step away from the most representative square of the town, was finished in 1937,during the pre-war high period of the Republic of Estonia. Architect Elmar Lohk designed one of the most glamorous buildings in Tallinn and its majestic atmosphere specifically for a hotel that would represent estonia at the highest possible level. The hotel building is a monument of national architectural heritage. Having acquired a completely new interior, the building continues its dignified course, traditionally remaining a modern lighthouse in the very heart of Tallinn by retaining its classic atmosphere, which is now combined with up-to-date interior design. The location of the hotel is excellent both for sightseeing in the town and for business travel. ... more   less 
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Also Known As:
Scandic Palace Tallinn

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