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“Excellent value for you money”
Review of Hotel Palace

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Hotel Palace
Ranked #2 of 86 Hotels in Tallinn
Certificate of Excellence
Reviewed 28 July 2014

Palace Tallinn was a very pleasant choice for my family.
We really enjoyed the Hotel. Friendly & professional staff, a great value parking. Wide selection breakfast. Modern, Scandinavian style interior, all areas are just renovated.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with this hotel
Thank Kimmo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this reviewResponded 1 August 2014

Dear Kimmo L,

Thank you very much for choosing Hotel Palace as the place to stay during the family vacation to Tallinn! We truly appreciate your review and were really glad to read that you enjoyed your stay with us. We hope the rest of the family did as well!

Naturally, we would be more than pleased to have a chance of welcoming you and your family back at Hotel Palace Tallinn soon!

With very best regards,
Kaido

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1,855 - 1,861 of 2,392 reviews

Reviewed 28 July 2014

Excellent stay on the whole and top location. The only thing, and really the
only thing, worth mentioning was that the lightning in the bathroom was little poor. This was mentioned in the reception before leaving.

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Carina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this reviewResponded 30 July 2014

Dear Carina L,

Thank you very much for staying with us and we hope your entire family enjoyed it!

We do apologise for the issue of lighting but at the same time would also like to thank you for pointing it out. Several guests have helped us to improve our product and service so this information is really, really vital for us. By today we have added additional led lights not only into this bathroom but several other ones as well.

Once again, thank you for your feedback and we are looking forward to welcoming you back at Hotel Palace Tallinn!

With best regards,
Kaido Ojaperv

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Reviewed 28 July 2014

Looks to be completely renovated inside. Everything is new and shiny. Location is ok as the old town and restaurants are in walking distance. We parked our car in a nearby public parking area for 6 €/24 h.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Atte P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this reviewResponded 30 July 2014

Dear Atte P,

Thank you for your kind review and pointing out our recent renovation as well as the perfect location next to the main square and historic old town.

We hope your visit to Tallinn was an enjoyable one and we are looking forward to welcoming you back at Hotel Palace!

With best regards,
Kaido Ojaperv

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Reviewed 27 July 2014

A very good hotel and a room with a working air condition! Located a short distance from the Old town. There were 3 of us in the room and the extra bed was not that comfortable. Room service was late a couple of days (around 3.30 pm), but they did a good job when they got to it.

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Mette F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this reviewResponded 28 July 2014

Dear Mette F,

Thank you very much for your review as well as for staying with us! Special thank you for the comments provided!

The extra bed we try to see if we can do something about it but next time we are glad to offer a joining room instead. This will provide you with same comfort as the regular room together with the possibility to still feel being in the "same room".

We do apologise for the housekeeping being a bit late. We must accept we have had this happening a few times where the departure and arrival lists have been long ones and therefore the stayover guests rooms were cleaned after the departing guests. Although it is important to have the rooms ready for new arrivals, this of course is our challenge to be resolved, there is no excuse you should have been waiting for longer than expected.

Appart from this I hope your stay with us was an enjoyable one as your entire visit to Tallinn. We are looking forward to welcoming you back at Hotel Palace Tallinn,

With kind regards
Kaido

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Reviewed 25 July 2014

I stayed at a large numbers of hotels in Tallinn and after hearing about this recently opened business hotel, I decided to give a try. I had read some reviews and most of the people were enthusiastic about their stay, so that it was a must to "test" this historical and completely refurbished hotel. It is very conveniently located ... just a few steps away from the old town but at the same time easy to reach and good to walk in any directions in the town centre. I found comfortabale any part of the structure : lobby, elevators, breakfast room, spa and rooms. The interiors are designed with great attention to details and you'll realize about that once you enter and move around the hotel. Rooms are modern and elegant at the same time and have an excellent lighting system; they are at the same time very functional by offering : interactive digital TV system, Samsung Galaxy Tab, complimentary WiFi - perfectly equipped for a business traveller. The bed is very comfortable ( nice sleeping ) and the bathroom is very spacious. In the sport and relaxation area you will find a gym, small pool, Jaquzzi, steam and Finnish sauna and they are available for hotel guests in the hotel basement. This nice spot will boost your energies and help you to relax. One suggestion : lower the intensity of the lights and once you're in the pool switch on the water massage and look at the ceiling ... you'll see something nice ! I have to congratulate for the great breakfast I enjoyed in the morning : large choice and excellent quality of the food. Furthermore - although there were many guests in the hotel - I've never found crowding in any part of the hotel as I met often in several other hotels in Tallinn during a peak time as is that of July. It worths the price and I have to be back !

  • Stayed: July 2014, travelled on business
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Thank Alerock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this reviewResponded 28 July 2014

Dear Alerock,

Wow, this was an amazing review! Thanks a million for staying with us as well as for a detailed review. We are of course incredibly happy you enjoyed your stay and took the time to write about it in depth,

On behalf of our entire team, thank you very, very much and we are looking forward to welcoming you back at Hotel Palace Tallinn!

With best regards,
Kaido Ojaperv

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Reviewed 25 July 2014

Your hotel and sttaff were excellent, so excellent....room was clean and new. Hotel staff was extremely nice, happy and helpful. Location was good, near to the "old town". Breakfast and service was good. I don't find anything bad to say - Best hotel, best service where I ever have been!!! I absolutely recommed this hotel for all - If you'll go to the Hotel Palace, you won't be deceived!!

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Eero_Komulainen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this reviewResponded 28 July 2014

Dear Eero,

Once again, thank you for your kind words!
And of course, welcome back!

With best regards from Tallinn,
Kaido

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Reviewed 24 July 2014

Hotel was excellent, newly renovated and had simple modern look. The traffic on near big road or the road work next to our window was a bit noisy in the morning, otherwise very nice stay. The variety of breakfast was execellent.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sanna_q500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this reviewResponded 7 August 2014

Dear Sanna_q500,

Thank you for staying at Hotell Palace Tallinn as well as thank you for your review! Great to read you liked your stay with us and the Chef was especially pleased about your comments regarding the breakfast. Kiitos!

We hope the road works, which are already in the final stages, did not cause much of a discomfort. It can be a bit disturbing at the moment but within a couple of weeks the road will be brand new and benefit visitors and locals of Tallinn alike. The newly reconstructed tramway will feature new modern trams.

Once again, thank you for your kind feedback and we are looking forward to welcoming you back at Hotel Palace Tallinn soon.

With kind regards,
Kaido Ojaperv

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Palace

Address: Vabaduse Valjak 3, Tallinn 10141, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Tallinn
#1 Family Hotel in Tallinn
#2 Luxury Hotel in Tallinn
#2 Business Hotel in Tallinn
Price Range: £83 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Palace 4.5*
Number of rooms: 79
Official Description (provided by the hotel):
THE BEST MEETING PLACE IN TOWN Hotel Palace, located next to Freedom Square in Tallinn reopened in July 2014 after a total makeover. The Hotel dates back to 1937 and represents one of the most interesting, glamorous and majestic Hotel buildings in Estonia. This business class hotel with 79 rooms has throughout its history been a true business card of Estonia. The corner stone of the building,located only a step away from the most representative square of the town, was finished in 1937,during the pre-war high period of the Republic of Estonia. Architect Elmar Lohk designed one of the most glamorous buildings in Tallinn and its majestic atmosphere specifically for a hotel that would represent estonia at the highest possible level. The hotel building is a monument of national architectural heritage. Having acquired a completely new interior, the building continues its dignified course, traditionally remaining a modern lighthouse in the very heart of Tallinn by retaining its classic atmosphere, which is now combined with up-to-date interior design. The location of the hotel is excellent both for sightseeing in the town and for business travel. ... more   less 
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Also Known As:
Scandic Palace Tallinn

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