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“Good stay!”
Review of Hotel Palace

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Hotel Palace
Ranked #2 of 86 Hotels in Tallinn
Certificate of Excellence
Reviewed 8 August 2014

Newly renovated. Good beds & shower. Friendly and helpfull staff. 2 minutes from the old town. 24hrs Spa (10 Euros for standard rooms, better rooms Spa included. Fast and free WiFi. Rooms on the 7th floor only with roof windows (no street view). Better coffee for breakfast would be nice. Good value/price.

  • Stayed: August 2014, travelled as a couple
    • Location
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2  Thank bucketfor99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this reviewResponded 18 August 2014

Dear bucketfor99,

Thank you for choosing Hotell Palace for your stay in Tallinn as well as for a nice feedback!

We shall certainly review the coffee situation as there has been several comments in regards of this issue, just in both ways. All espresso based drinks are also available during the breakfast so we shall promote them a bit more.

Once again, thank you very much for the feedback and we are looking forward to welcoming you back at Hotell Palace Tallinn.

With kind regards,
Kaido Ojaperv

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1,825 - 1,831 of 2,392 reviews

Reviewed 7 August 2014

The pillows in the bed were not very comfortable. They were too thick and soft - for elderly people as we a somewhat harder pillow would have been better, but otherwise we had no complaints about the bed or the room. The room was very modern - maybe a bit too strictly modern, but still cosy.The bathroom was very nice and modern, too, but for some reason we always got a lot of water on the bathroom floor after a shower, even though the door to the shower cabin was closed during the shower. Anyway, we liked our stay at the hotel Palace very much and we will recommend it to our friends, as well.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Liisa43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this reviewResponded 18 August 2014

Dear Liisa43,

We are glad to have received your kind review. Thank you very much for your stay with us and the good comments provided to improve - we assure that they have been heard.

Once again, thank you very much and we are looking forward to welcoming you back at Hotell Palace Tallinn.

With kind regards,
Kaido Ojaperv

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Reviewed 7 August 2014

One of the nicer hotels in Tallinn.
Located opposite of Freedom Square means close to old town.
Newly renovated and with all modern amenities of a business hotel.
Large spa and well equipped work out area.
Pleasant personnel who will make sure you don't miss a thing.

  • Stayed: August 2014, travelled on business
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Review collected in partnership with this hotel
Thank belgium-traveller8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this reviewResponded 8 August 2014

Dear belgium-traveller8,

Thank you very much for choosing Hotell Palace when staying in Tallinn as well as thank you for your kind review.

We hope your travels will bring you soon back to our corner of the world and we have a great chance of welcoming you back at Hotell Palace.

With very best regards from Tallinn,
Kaido Ojaperv

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Reviewed 7 August 2014

Great hotel near old town and everything else. Breakfast was tasty and there was everything from bread and cereals to fish and eggs. Room was totally 5/5 except the pillows. I would go again to palace

  • Stayed: August 2014, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank emm768
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this reviewResponded 8 August 2014

Dear emm768,

Thankl you for staying at Hotell Palace Tallinn, thank you for feedback and thank you for coming back! We are very much looking forward to welcoming you back at Hotel Palace!

With best regards to western Finland,
Kaido Ojaperv

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Reviewed 7 August 2014

Hotel Palace is a great place to stay in Tallinn. The hotel is recently renovated and there is also a spa free of charge for superior room guests (standard room guests pay 10€). Buffet breakfast is outstanding and the staff is helpful and friendly (also in reception). Location is good for a walk in The Old Town, Opera, restaurants and shopping. Nice interior decoration and even a Samsung tablet in a room.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
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Thank Tuula M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this reviewResponded 8 August 2014

Dear Tuula_12,

Thank you for staying at Hotell Palace Tallinn and thank you for your kind review. We were glad to see you pointed out several nice aspects of the hotel stay from location up to the breakfast.

We very much hope there will be soon another chance of welcoming you back at Hotell Palace!

With best regards from Tallinn,
Kaido Ojaperv

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Reviewed 7 August 2014

It was a very well presented and comfortable hotel and I would recommend it to my friends. Some helpful suggestions is to provide some softer, flatter pillows. Also upgrade the WiFi for stronger reception in the rooms. Use of the IT tablet in the room was great but it is not user friendly. Please provide a healthy muesli for breakfast. Wishing Palace hotel a great future.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with this hotel
Thank Opers2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this reviewResponded 8 August 2014

Dear Opers2014,

Thank you for staying at Hotell Palace Tallinn and thank you very much for your kind review, nice wishes and recommendations.

Above all, thank you for the contructive feedback which gives us another opportunity to improve. We are constantly working on our breakfast and its vast variety, thank you for pointing out the additional muesli request.

As for wifi, good speed is of paramount importance. It of course depends a bit on the occupancy of the hotel or the number of simultaneous users, to be precise. However, the rooms we tested yesterday featured a really good signal, could you kindly write me at kaido.ojaperv@tallinnhotels.ee so that we could re-check and fix the particular room?

We are glad to confirm there is a good choice of pillows available through our special pillow menu which can ordered via the tablet or reception to have an immediate delivery.

Once again, thank you very, very much for your comments. We are looking forward to welcoming you back at Hotell Palace soon!

With very best regards from Tallinn,
Kaido Ojaperv

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Reviewed 6 August 2014

I was with a group and we enyoy to be in this hotel. It was plezant to have a I - pad and WiFi for free. The meal on the second day with porkmeat was too have for me beaus eat first we bot haring and then pork

  • Stayed: July 2014, travelled with friends
    • Value
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Review collected in partnership with this hotel
Thank Rienk238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KO_EST, General Manager at Hotel Palace, responded to this reviewResponded 8 August 2014

Dear Rienk238

Thank you for your kind feedback and we very much appreciate your group staying at Hotel Palace!

We have forwarded your comments to our Chef, he will gladly review the half board menus although we have lighter options available as well for the tour organizers.

Never the less we hope it was a tasty meal and your trip to Tallinn a memorable one!

Looking forward to welcoming you back at Hotel Palace Tallinn,
Kaido Ojaperv

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Palace

Address: Vabaduse Valjak 3, Tallinn 10141, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Tallinn
#1 Family Hotel in Tallinn
#2 Business Hotel in Tallinn
#2 Luxury Hotel in Tallinn
Price Range: £83 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Palace 4.5*
Number of rooms: 79
Official Description (provided by the hotel):
THE BEST MEETING PLACE IN TOWN Hotel Palace, located next to Freedom Square in Tallinn reopened in July 2014 after a total makeover. The Hotel dates back to 1937 and represents one of the most interesting, glamorous and majestic Hotel buildings in Estonia. This business class hotel with 79 rooms has throughout its history been a true business card of Estonia. The corner stone of the building,located only a step away from the most representative square of the town, was finished in 1937,during the pre-war high period of the Republic of Estonia. Architect Elmar Lohk designed one of the most glamorous buildings in Tallinn and its majestic atmosphere specifically for a hotel that would represent estonia at the highest possible level. The hotel building is a monument of national architectural heritage. Having acquired a completely new interior, the building continues its dignified course, traditionally remaining a modern lighthouse in the very heart of Tallinn by retaining its classic atmosphere, which is now combined with up-to-date interior design. The location of the hotel is excellent both for sightseeing in the town and for business travel. ... more   less 
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Also Known As:
Scandic Palace Tallinn

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