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“Great hotel”
4 of 5 bubbles Review of Hotel Palace

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Hotel Palace
Ranked #2 of 82 Hotels in Tallinn
Certificate of Excellence
Alicante, Spain
2 reviews
“Great hotel”
4 of 5 bubbles Reviewed 29 August 2014

The hotel is a great hotel with a great service.
Breakfast is varied and of quality.
The bath tub is too high, what makes it difficult to go in and out, unless you are tall.
Our room, on the top floor, did not have a window facing the city.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Juan Pablo J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,066 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Helsinki, Finland
2 reviews
4 of 5 bubbles Reviewed 28 August 2014

This hotel has great potential to become one of the most wanted places to spend the night in Tallinn. The room, service and especially the restaurant will give an outstanding experience, after bit fine tuning of the services. I'm looking forward this to happen.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Tuomo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cyprus
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 26 August 2014

I feel I owe this hotel a review as they made my stay so wonderful. Location is very good. Between old town and new part of town. The stuff was so friendly and down to earth… I hate it when I stay in a hotel and the stuff is arrogant… This was not the case with Palace. The room was very nice. Excellent quality of sleep, comfortable beds, perfect soundproof, blackout curtains and nice decoration. Room was a bit small for my standards but it did not change my feeling for the hotel.

I liked the fact of having a tablet in the room to check the hotel amenities and use it as a personal tablet in the room as well… And plus I got cake on my birthday with the hotel’s wishes! And everyone was wishing me happy birthday making me feel like a queen :)

Breakfast was quite good and loved the small chocolate cakes. The only thing I was a bit uncomfortable with was the fact that there was no 24 hour room service and that housekeeping stops at 4. Ok... there is a 24 hour burger place across the road bus is really bad food… So guys I would recommend a 24 hour room service even for limited selection.

To finish this review I would like to thank everyone for making my stay so nice and special.

Details do make the difference and you win this one! Keep up the good work.

Best wishes, Maria from Cyprus.

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Service
Helpful?
Thank Maria-Lesleynoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire, United Kingdom
Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed 26 August 2014

Hotels in Tallinn can be a bit hit and miss. However, the Palace was a great surprise. Exceptionally polite and efficient staff, clean rooms, free ipad in the room, good breakfasts, great sauna area downstairs.

Even the wifi worked properly, and hotel wifi is usually awful. Here it was faster than by wired broadband in the UK!

No complaints at all. I'll definately use it again.

  • Stayed August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank SSmith700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utrecht
2 reviews
5 of 5 bubbles Reviewed 26 August 2014

All the service was very friendly, the room was awesomely wonderful, the food amazing... dignified for 5 stars... when come back to Estonia, for sure it will be a place to stay!

The place of the hotel, very close to the center, allows to go anywhere in really short time.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank davidagomes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annika_Maripuu, Front Office Manager at Hotel Palace, responded to this review, 7 October 2014
Dear davidagomes,
We are happy to read your positive review about Hotel Palace. Thank you so much for rating us as a 5 star hotel, though the official rating is 4 Superior what Hotel Palace has. It is always a compliment to achieve more through guest’s point of view.
We are looking forward to see you soon at Hotel Palace.
With best regards,
Annika Maripuu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 25 August 2014 via mobile

Great hotel quality after being fully renovated. Helpful and very pleasant staff (we laughed a lot together trying to find a decent restaurant opened on Sunday evening). Very tasty breakfast. If you avoid overpriced meals in the hotel lobby this is the best value for money in the Tallin you can get.

Stayed August 2014, travelled on business
Helpful?
Thank H0nya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annika_Maripuu, Front Office Manager at Hotel Palace, responded to this review, 7 October 2014
Dear H0nya,

Thank you for staying at Hotel Palace and for your nice feedback. Your positive review about service is highly valued. It is very nice to read that you had good laugh together.
We also appreciate for your positive opinion about the breakfast. Thank you very much and we hope to see you soon at Hotel Palace.
With best regards,
Annika Maripuu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
196 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 25 August 2014 via mobile

This hotel looks a bit boring from outside, but when you get in, it's great. Excellent service at the reception, especially the very polite, friendly and helpful young men!
The room was decorated with taste and one had everything you need. Bathroom was fine with rain shower. Wifi worked well. Breakfast was ok, you had lot of choice. You are at the walking distance from the old town. Certainly a good choice!

Stayed August 2014, travelled as a couple
Helpful?
Thank Kilkki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annika_Maripuu, Front Office Manager at Hotel Palace, responded to this review, 7 October 2014
Dear Kilkki,

We are grateful to you, for saying nice words about the hotel. Thank you for sharing your feedback with others. Your nice comments about service are much appreciated, which will be shared with other team members as well.
It is also nice read that you like the hotel decoration and there wasn't anything missing.
We are looking forward to see you soon at Hotel Palace.
Kind regards,
Annika Maripuu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Palace

Property: Hotel Palace
Address: Vabaduse Valjak 3, Tallinn 10141, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Tallinn
#1 Romantic Hotel in Tallinn
#2 Luxury Hotel in Tallinn
#2 Business Hotel in Tallinn
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Hotel Palace 4.5*
Number of rooms: 79
Official Description (provided by the hotel):
THE BEST MEETING PLACE IN TOWN Hotel Palace, located next to Freedom Square in Tallinn reopened in July 2014 after a total makeover. The Hotel dates back to 1937 and represents one of the most interesting, glamorous and majestic Hotel buildings in Estonia. This business class hotel with 79 rooms has throughout its history been a true business card of Estonia. The corner stone of the building,located only a step away from the most representative square of the town, was finished in 1937,during the pre-war high period of the Republic of Estonia. Architect Elmar Lohk designed one of the most glamorous buildings in Tallinn and its majestic atmosphere specifically for a hotel that would represent estonia at the highest possible level. The hotel building is a monument of national architectural heritage. Having acquired a completely new interior, the building continues its dignified course, traditionally remaining a modern lighthouse in the very heart of Tallinn by retaining its classic atmosphere, which is now combined with up-to-date interior design. The location of the hotel is excellent both for sightseeing in the town and for business travel. ... more   less 
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Also Known As:
Scandic Palace Tallinn

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