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Original Sokos Hotel Viru
Ranked #28 of 86 Hotels in Tallinn
Reviewed 11 January 2014 via mobile

It's a rear occasion to stay overnight in a hotel at your hometown. But this time it happened and I'm quite about it.
The hotel is iconic to Estonians being the first high standard hotel built in Soviet era. There are several stories about this hotel and you may visit the KGB museum in the hotel to learn more about them.

The location can't be more central. Old town just across the street, passanger harbour 10 min walk, airport 10 minutes by taxi, shopping mall attached to the hotel etc.

It is a big (22 floors) tourist hotel with all it's pros and cons. The lobby area is not huge and therefore cozy. Service at the desk is fast and friendly. If you can afford, upgrade yourself to superior room and you'll get a really nice and big room which in some countries could be called junior suite. Ask for seaview room upstairs (15th and up) and you will get fantastic views on the old town and harbour.
As said the room is spacious, well furnished in scandinavian style with very comfortable beds. Of course you have flat screen TV etc. Bathroom is quite big too however slightly outdated (morally, not physically) . Everything is totally clean of course.
The breakfast restaurant is huge and you may feel odd in the beginning. The selection of food available is adeqaute but with no thrills.

Overall - if you are in town and have no idea where to stay Viru would be a good choice and will not dissapoint you.

Stayed: January 2014, travelled as a couple
2  Thank MSander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 January 2014

Stayed for two nights with my family. The extra-bed was arranged upon my request. We got the old room (suddenly I knew that we were the last guests of this room - after our stay it will be closed for renovation) but it still was OK because the beds were great and everything was clean. We had a great view from the window. Normally I don't like uge chain hotels but this time I had no choice (late booking) and chose Sokos Viru and I must condess it was great. Yes, it's hard to see crowds of people having breakfast at the same time as you but the employees made their best to handle with it - no complaints. And the breakfast was really great (I can judge because I am very difficult).
The parking cost us 20 euro per night (covered parking ot the shopping centre attached to the hotel). And the best surprise - just a short passage (20m from the reception) - and you are in the shopping centre where (on the zero level) you can buy all Estoinian food specialties like fish, cloudberry jam, chocolate Kalev and so on.

The receptionists work as hard as bees but try to help and to serve as fast as they can. Nice stay, great service. Will certainly think about visiting again.

Room Tip: Some rooms have a great view over the old city and sea.
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  • Stayed: January 2014, travelled with family
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Thank Sportloto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2014 via mobile

Checked in at the hotel around two staff was okay nothing too friendly just business for them. Got a room on the 18th floor which was nice. View is okay not that much too see in Tallinn.

Room had a nice bed and a spacious bathroom. Once again a typical hotel room but with boring colors.

Front office employee showed us to the restaurant we wanted to eat this time there was more friendliness.

Breakfast was fine. Enough choice, at 9 am not everything was available though (weird for this time of breakfast)
The breakfast hall is large like a convention hall without personal touch. Various staff members wearing different outfits and the chairs used were basic banqueting chairs which the hotel didnt even bother to use chair covers for. Not too mention the purple table cloths making the already dark room even darker.

Overall quality of the stay and the food was fine but dont expect anything more than that.

Stayed: January 2014, travelled as a couple
Thank Lars M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2014

Clean rooms, good price. Spent my New years party there. Food was good too. Nice view outside. Hotel is near movie theater. One of the best locations in city center. Definitely coming back there next year.

  • Stayed: December 2013, travelled with friends
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Thank Edgaras N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

This hotel was built for western tourists by Finnish constructors in Soviet-Estonia, 1972. The local people said it was built from a new material called "micro concrete", that is half concrete, half microphones. They now have an interesting KGB museum in the 23rd floor, well worth visiting, and a nostalgic Hard Currency Bar with an 80's Soviet kind of decor.
The hotel room we stayed in was a superior room, located in the 11th floor with a nice view towards the sea and the old town. The room was clean and quite recently renovated, with no signs of Soviet times to be seen.
The staff was quite helpful, most of them even spoke Finnish (I am from Finland myself), and those who didn't were fluent in English. There was a sauna department with jacuzzis, which can be booked from the reception for 29 EUR per hour, for max 5 persons. On their website it says the sauna is available daily until midnight, but unfortunately the night I tried to make a reservation around 10 pm, they had already closed it for the evening because there were not enough reservations.
There are two day spas in the hotel, with good service and reasonable prices.
The breakfast was very plentiful, and many people even come to enjoy it from outside the hotel, it costs around 12 EUR for non-hotel-guests.

Room Tip: Ask for a view towards the sea.
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  • Stayed: December 2013, travelled with family
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Thank Jenni L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2013

This hotel was also known as KGB favorite hotel when they spy customers from the west. I can imagine that was easy to do. Our jr- suite was quite high, but someones was higher what we heard 4am in the morning, a group of people start to move furnitures or something else and speaking very loud. And the beds was totally too soft. Take also time when you left the hotel, the receptionist are not the fastest ones. The good things that it near by old town and shopping facilities. Breakfast was also very good.

Room Tip: Better view if you choose the sea view, other side is the grey town view.
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  • Stayed: November 2013, travelled as a couple
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Thank JariOK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2013

We stayed in Viru for two nights. On our arrival there were plenty of people checking in vecause of a ferry arrival from Helsinki and the wait was a little irritating. The staff assumed we were Finns and immediately started speaking Finnish. It was odd, since me and my friends are accustomed to speaking English everywhere abroad.

At first our key cards didn't work and I think it was because the receptionist forgot to activate them. A humane mistake, which was easily fixed. Otherwise everything went well. Our room was nice, although there were strange red marks on the floor and the hair-dryer was a little out-of-date. We had two single beds and an extra bed. The normal beds were really soft and the extra bed was a little rough but it didn't matter. The view was great. Our room was normal, but we got the chance to see the business class room. It was more spacious and it had a sauna. I mean, own sauna in your room, not bad!

The staff was very helpful and always knew the answers to our silly questions. An extra thanks to a friendly barista at Amarillo downstairs to the hotel who tolerated three exhausted and hungry girls and sold us nachos when every restaurant was already closed. He also chatted with us, which was nice.

The breakfast of the hotel was good and there were lots of foods to select from. A pro was that it was open until 11, which was more tolerable to wake up to after a long night.

The location to Old Town and to restaurants, clubs and stores (including a grocery store) was great, everything was only a short walk away.

Room Tip: Standard rooms are nice. Business rooms are definitely bigger, have a safe deposit box and an own sa...
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  • Stayed: November 2013, travelled with friends
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Thank Justleeni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnuSoosaar, General Manager at Original Sokos Hotel Viru, responded to this reviewResponded 6 November 2013

Dear guest,
Thank You for Your kind and detailed feedback. Many of our staff has skills of four languages – Estonian, Russian, Finnish and English and at least in these languages one can expect be served in our hotel. I apologize because of the human mistake they made and thank You for having big heard to forgive! We just think of our clients as our guests and it should tell all about the attitude – of course we try to find something to eat or somehow to help, thank You for noticing these things.
We have read very carefully also the drawbacks You have pointed out and already dealing with them, thank to Your help. In the beginning of 2014 eight floors will be totally renovated, like 100 rooms this year and other 100 the year before were renewed. So we would be very glad to see You as our guest in renewed hotel again and again! And like we Estonians think that free wifi is a human right, we know that for our good neighbours in Finland sauna is the same kind of important issue – please be very welcome next time to accommodate in one of rooms with sauna.
Thank You and welcome back!
Sincerely Yours
Anu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Original Sokos Hotel Viru

Address: Viru vaeljak 4, Tallinn 10111, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Spa Hotel in Tallinn
#12 Family Hotel in Tallinn
#24 Luxury Hotel in Tallinn
Price Range: £75 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Original Sokos Hotel Viru 4*
Number of rooms: 423
Official Description (provided by the hotel):
If you haven’t been in the legendary Viru Hotel, you haven’t seen all of Tallinn. The first skyscraper and prominent landmark in Estonia offers breathtaking views of Tallinn Bay and Tallinn’s UNESCO protected medieval Old Town. The hotel has the widest range of room types, restaurants, entertainment facilities, relaxation services and the “must see” KGB museum all under the same roof. Original Sokos Hotel Viru provides direct access to the Viru Centre shopping mall and is close to theatres and popular cultural centres. ... more   less 
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Also Known As:
Sokos Hotel Tallinn

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