The Three Sisters hotel is a beautiful building with fantastic old rooms, all varying in style. We had a Superior room with a bath a four poster bed, which was great and we had a look at a few of the more expensive rooms all of which would be a real treat for hotel lovers.
The biggest disappointment however was the service of the reception staff. The hotel has a boutique feel to it and you would expect the staff to be welcoming and friendly. This is not the case....It's more like you've walked into a 2 star city hostel. Also - do not expect the staff to know anything about the city, its attractions or how you get around....they dont. They didnt have any knowledge of the buses, where you get tickets from,etc. and asking about attractions they were about as uninspired as they come.
The highlight of our trip was the restaurant and in particular - the somelier - "Tarvo". This guy should be the example for the reception staff - he was a real pro. We had dinner on one of the nights and not only did was his service fantastic but he knew his wine inside out and even gave us a tour of the vast and award winning wine cellar. Our meal was superb and with Tarvo's service, it was a night to remember.
All-in-all, this hotel is too expensive for the service you get. We really hope the owners sort this out as it could be superb. Until they do....would spend you money somewhere else....We also had a tour of The Telegraph down the road, and the service was great. You can then check which nights Tarvo works and book a meal at the Three Sisters!
- Official Description (provided by the hotel):
- In 2003, three of the Tallinn's most famous trading houses, built in 1362, were renovated and united to create the building of The Three Sisters Hotel. We offer five-star level services in the setting of modern design contrasted with the medieval history. Our hotel located within the fortress walls of the Old Town allows you to feel the spirit of the old Hansa, without compromising style, comfort and luxury. ... more less
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- Also Known As:
- 3 Sisters Hotel
- Three Sisters Tallinn
- Hotel Three Sisters