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“Did not honour a reservation made far in advance-they just called and said we can't offer it to you”

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Romeo Family Apartments
Ranked #42 of 83 Hotels in Tallinn
Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Did not honour a reservation made far in advance-they just called and said we can't offer it to you”
Reviewed 8 May 2009

HORRIBLE.We booked this last August for laulupidu this coming July. Today they called me and said that they are not going to offer the room anymore I asked thereason and she couldn't say, because they have several properties and didn't know what the particulars were. This awful, I booked far in advance because of the difficulty in getting rooms. Now we won't find anywhere in town to stay at this late date (May).
Do not trust them to keep your reservation.
Very disappointing and unprofessional.
LL

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank travelIStheBESTLL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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82 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Quincy, IL
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 February 2009

We enjoyed staying at the Romeo Family Hotel (Apartments). We stayed one week. Enjoyed the breakfast very much. Had a nicely sized two bedroom apartment with a kitchen and a nice sized bathroom. We could come and go as we wanted. Did have to remember to bring the front door key as the front door was locked. Try to get an apartment not overlooking Suur Karja as it was noisy at night with revellers but otherwise quite peaceful. Easy access to old town and the center of town. We plan to stay here again on our return to Tallinn.

  • Liked — nice sized rooms
  • Disliked — the street was noisy at night
  • Stayed October 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank pgakaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
auburn, alabama
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 4 July 2008

We stayed in a 2 bedroom apartment on Sur Karja. It was very large, clean and well furnished. We would definitely stay their again.

  • Liked — the size of the apartment
  • Disliked — the pillows were thin
  • Stayed June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank ualsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sussex, England
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 June 2007

Stayed at the Romeo Hotel, 18 Suur Karja for five nights June 2007.
Unusual hotel as it is just a small part of a huge old building. More like having your own bedsit in Tallinn as once the receptionist has left you just let yourself in.
Nice room (not noisy as we were at the back of the building).
Own toilet and shower room.
Good breakfast in attractive dining room.
The receptionist was helpful with making ferry booking for me and helping me send an email (computer was Russian!)
Very convenient location as it's only about 3 minutes walk from the Town Hall Square.
Would recommend.

Jan Hill

Stayed June 2007
Helpful?
4 Thank JanHill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleve, OH
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 June 2007

Stayed at a very nice, clean Studio Apt on Uus #2 (New Street).
Room comfortable and bathroom was more than ample in size.
Nice deep bathtub. WiFi was available and we used it with no problems. Quiet area of Old Town was great. We would gladly use Romeo Family again..

Stayed May 2007
Helpful?
4 Thank Lembit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Romeo Family Apartments

Property: Romeo Family Apartments
Address: Suur - Karja 18, Tallinn 10149, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Restaurant Shuttle Bus service Airport Transportation
Hotel Style:
#20 Romantic Hotel in Tallinn
Price Range (Based on Average Rates): £
Number of rooms: 11
Reservation Options:
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Also Known As:
Romeo Family Apartments Tallinn

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