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“Great value”
Review of Hotel Imperial

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Hotel Imperial
Ranked #27 of 85 Hotels in Tallinn
Certificate of Excellence
Oslo, Norway
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great value”
Reviewed 15 April 2013

We stayed at this hotel for a long weekend in April and it was an enjoyable stay. The staff were very nice and extremely helpful. Clean room with a great view of one of the towers of Tallinn. Fantastic location of the hotel. Great value for money!

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank domniska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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453 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
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English first
Melbourne, Australia
Level 5 Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 March 2013

We turned up to Tallinn on a very cold December day. It was snowing and there was a brisk wind blowing. So as we walked into the Baltic hotel, the warmth we were met with was awesome. Not just from the heating mind you, but the reception staff too. We had arrived too early to be checked in but they took care of our bags and gave us a warm drink and then encouraged us to go for a walk to Christmas markets and have lunch (made recommendations) and everything would be sorted when we got back. And it was.

The rooms were small but it was to be expected in the old part of town but everything was in working order. The location was great, right across the street from the ferry terminal to Helsinki.

Overall I really enjoyed it and would definitely stay here again.

We also had dinner at the Cheese restaurant in the hotel. Awesome. Different review.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1MoreTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 March 2013

Just a quick review. I experienced the same problems that others mentioned. There is a drain in the bathroom which overflows when the bath is used and the resulting smell is of rotten egg and sewage. Very unpleasant but slept with door closed. Breakfast is poor and I found it odd that potatoes and vegetables were in a heater next to fried eggs and under cooked bacon. There were no tea or coffee facilities (no kettle) in the room and the mini bar was quite expensive. 1 can of lager was 4 Euro for a brand that retails in Rimi for 67 cents. On a positive note, the female staff member who works the front desk is friendly and helpful. This was nice as the other staff did not break a smile even when a hello or morning was passed their way. The trainee chap who works the front desk sighed on checking me out, tried to overcharge me for the minibar and stared perplexed at my credit card as if I had tried to pay with a slice of cheese. He again did not break a smile, made me feel like I was hassling him to check me out and was generally miserable.

This was only a short cheap break. But I expect to be made to feel welcome and at least have a smile thrown my way at least once during a 5 day stay.

Just remembered as well that they charged for use of the sauna!! I have visited 8 countries this year and none of the hotels have charged extra for this type of service. Pretty poor show really.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank acupuncturistuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventry
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 March 2013

We stayed at the end of February 2013 for 5 nights. Having read previous reviews we were concerned about how cold the room would be but there was no need to worry as the large room was very cozy indeed. Being a side room it was also very quiet but that may have also been down to it being -14'C at night!! The hotels location is great, a 5 minute walk from the airport bus stop outside the train station, and a short walk to the Town Hall square and the old town attractions. Staff were very helpful and friendly,making some great recommendations for a day trips around Tallinn. Breakfast was good with some excellent fish dishes- salmon , smoked eel and sprats, lovely cut ham and cheeses.The only complaint I would have was the lack of black tea at breakfast on the first day, plently of green and fruit teas but no black. However mentioning this to the staff it was remedied for the next day - result!

Room Tip: Try to get a room on the side of the hotel, great mix of old brick stonework and modern flat screen...
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SimplySi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shoreham-by-Sea, United Kingdom
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 March 2013

I'll start at the begining, the hotel was easy to get to from the airport (its a 5 min walk from the train station if you use public transport) and the taxi dropped us off directly outside.
The location is great in the old town a short walk from everything.
My room was at the front of the hotel and it was quiet (apart from the early morning bin men one morning) my brothers room was at the back and it was super quiet. Both rooms were clean and tidy, if not a little small, unfortunatley my room had an occassional smell of sewage from the bathroom, by brothers room had no such problem.
I had a super comfy bed, although my brother had a really soft bed with a dip in the middle which wasn't comfortable at all.

The hotel staff were really unfriendly, no smiles, no 'have a nice stay' at check in and no 'did you have a nice stay' at check out, in fact no one from the hotel spoke to us during ourwhole stay. We asked to see the sauna area and this was conducted without one word being spoken.

The breakfast was ok but not super.

The hotel is good value for money, but, would benefit from better service and because of this I would not return. The location is its selling point, central without being noisey.

Room Tip: Get a room at the back of the hotel.
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  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SUEY69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naantali, Finland
Level 3 Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 February 2013

Service was ok, Bed was one of the best i've slept. That's about it. Breakfast was bad, everything tasted like cardboard. Room had all the time an odor from bathroom. Stink like sewer. Good luck if you made reservation. I hope the stink is gone before you get there. There is also sauna/spa section but we didn't try that

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EihMrJJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worthing, United Kingdom
Level 6 Contributor
449 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
Reviewed 23 January 2013

We stayed in January 2013 for 5 nights. The situation is great- a 5 minute walk from the airport bus stop at the train station, and a 5 minute walk to the Town Hall square. The room wasn't large but had all we needed; a kettle was the only thing that was missing. Staff were very helpful and made some great recommendations for a day trip outside Tallinn.Breakfast was good with some excellent fish dishes- salmon , smoked eel and sprats (if that's your thing at 9 in the morning!!).The only complaint was the hot dishes - the fried eggs had been cooked a long time in advance of breakfast and weren't very nice. We got a great price off Expedia of around £50 a night but it is the off season, and the prices will be a lot more in summer.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Azurian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Imperial

Property: Hotel Imperial
Address: Nunne 14, Tallinn 10133, Estonia (Formerly Baltic Hotel Imperial)
Region: Estonia > Harju County > Tallinn
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Tallinn
#14 Family Hotel in Tallinn
#16 Romantic Hotel in Tallinn
#23 Luxury Hotel in Tallinn
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Imperial 4*
Number of rooms: 32
Official Description (provided by the hotel):
The hotel building is from 1877. It was erected against the city wall which is a late phenomenon in historical tradition. In the contemporary organization of the city it was strategically important from the perspective of protecting the city to leave a free space between the city wall and the buildings. The first data about the dwellings being built against the city wall states 17th century when the city wall started to lose its strategic importance over the bastions. No extensive reconstruction has been done in the building, but throughout times an attempt has been made to preserve everything historically valuable. On the second half of the 19th century, the building was owned by family von Stackelbergs. ... more   less 
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Also Known As:
Baltic Hotel Tallinn

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