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“Fawlty restaurant”
Review of Cafe-Restaurant Vennad - CLOSED

Cafe-Restaurant Vennad
Price range: US$12 - US$24
Cuisines: International
More restaurant details
Restaurant details
Dining options: After-hours, Reservations
Description: «KVARTAL» is a comfortable café-restaurant in the historical centre of Tallinn, in the premises, which already more than a hundred years ago served people who enjoyed good food. It has been reconstructed several times, owners and food have changed, but the main idea has remained the same – here, people have always loved to eat well, and here, they have always been served delicious food. We decided to continue this tradition, making your holiday as comfortable and cosy as possible. The menu includes classic European cuisine that will please admirers of both meat and vegetarian dishes, and the drinks menu is very diverse. To prepare foods, only high quality local products are used. Cooks work until they have to serve the last visitor, and our friendly staff always welcomes you with a smile. The two halls of our restaurant make it possible to organize various events, for which we have developed a special banquet menu. We have also arranged for you a small thematic art exhibition (you can make a purchase if you’d like to). For our small guests there is a children’s corner, where they can have fun; young talents can use felt-tip pens and pencils, and later their works of art can be included in our drawing exhibition. Come and bring your friends along – we are always open for you! A dinner for two or an evening with friends, a lunch with colleagues or family – it’s always possible to choose the best table and order your favourite dishes!
Reviewed 21 December 2013

We had a lovely meal in this restaurant. Presentation was good and the food cooked to order. What can I say about the guy serving!!! Anyone who has ever watched 'Fawlty Towers' would need to see him to believe him. Total lack of organisation. No order pad, wrong drinks delivered, wrong orders taken. Quite funny really, but as I said the food was good. If we visited Tallinn again would we return to this place - probably not.

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Thank Tufty59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (89)
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44 - 48 of 89 reviews

Reviewed 15 December 2013

Got a warm welcome from the beginning! Started with bruschetta and tomato- mozzarella salad which was perfect to split on two. Tasted good but nothing extra ordinary. Then we took butter fish with pesto and seasoned rice for our main course. Wow! The flavours made a perfect match.

Finished off with the dessert named the brothers selection - for the day it was a white chocolate muffin served with chocolate sauce and a lemon sorbet. The muffin was made after order and was perfect!

Added to the great food was excellent service, can't say our waiter was a big wine expert but that didnt matter. All to all a very pleasant evening! Of course we will go back if we visit Tallin again

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Thank JoHeimer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaksimVennad, Public Relations Manager at Cafe-Restaurant Vennad, responded to this reviewResponded 18 December 2013

Hey there our swedish friend! We remember you , thank you so much! We wish that you will find the same warm place to spend some good time in every time you visit! But please come back to Vennad definitely!

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Reviewed 12 December 2013

Had both lunch and diner in this place. The personnel speeks a lot of languages, estonian, russian, english and finnish fluently. Furthermore the service is friendly. If you would like to chat, they will chat and if not they will leave you alone. Then the food, the presentation is perfect. It looks tasting and it is! The atmosphere is relaxing so you can take your time. The owners are two brothers with a lot of knowledge about the world and people, so you have a lot to talk with them about. No comments att all. Keep on doing the good work!

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Thank Nicolette-aka-nico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2013 via mobile

We had a business trip in Tallinn. In the evening when you are tired, the only thing you want is to relax, eat something special and have drink. The best place for these emotions - Vennad restaurant. We came late in the evening, almost at 10 pm on Monday. The owner of the place met us by himself and made our evening just perfect. We felt better than at home. Food was excellent, service - wonderful and quality - amazing. Even a drink was exactly what I wanted! I will definitely come back and I am sure that everyone in Tallinn must visit this place!

Thank Arijus Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2013

Other reviews praise the service and food. Well - sorry - but we ate here last night and it was by far the worst restaurant we visited in Tallinn, and compared to the superb meals we had had at other restaurants was appalling!
We booked and arrived at 7.30. We sat for 15 minutes before a waiter even came near our table - we had to help ourselves to the menus. When he finally came to take an order for drinks we were told we would have to wait another 20 minutes or more for any food. We would have left but by now were concerned about finding a table in another restaurant.
We ordered bruschetta since they didn't provide the delicious home-made bread appetisers as other restaurants in Tallinn did. These were OK but rather tasteless, but at least kept the hunger at bay while we waited for the main course.
My simple choice of pork lion chop proved to be a huge mistake - and surely was not prepared by a qualified chef or anyone who cared about the food they served or the way they presented it. This dry, totally tasteless small lump of meat was set on six slices of half-cooked fried potatoes and a couple of spoonfuls of thin mushroom sauce - dreadful..... Any home cook could have prepared this better. My friends' dishes were OK, but nothing more. Having complained we left as soon as we could to return to our excellent hotel (The Savoy) to enjoy some delicious desserts and wine to try and retrieve the evening....
I cannot recommend this restaurant to anyone. It seemed to me to be run by amateurs in a town that has an amazing choice of superb restaurants. If you read my other reviews you will see I am always keen to give praise where due, and two restaurants we visited in Tallinn (Rataskaevu 16 and the adjoining restaurant) deserved nothing but praise for their amazing food, service and ambience (incidentally provided at the same price ). But in this case I can't find a thing to compliment. I would advise you to go elsewhere.

2  Thank SusieG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaksimVennad, Guest Relations Manager at Cafe-Restaurant Vennad, responded to this reviewResponded 27 November 2013

Dear Susie, that’s we who are sorry for this accident. Unfortunately a good marksman may miss sometimes. We have to admit, that there is a lot of restaurants in old Tallinn, where the food is prepared by really high-level professionals and absolutely unique chiefs. We respect our competitors for how they give us an impulse to grow. We only aim to be a class-cafe-restaurant, but the feedback that we have from our grateful clients tells us that we had really succeed in that.

This time the service was slower and a food was not to your taste. We always try to treat our clients as a long-awaited guests and accidentally we did not serve you as well as we always do and we are so so confused. Please do not be offended , and give us a chance to prove that our client is truly a king, and these are not just words.

We wish you all the best!

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