We booked this hotel on nearly 60 days prior to our arrival. we booked this hotel given the location and recommendation (within the Old City and close proximity to the cruise ship terminal). subsequently, we attempted to book their airport pickup service (via 4-emails and 2-faxes to hotel) however to no avail (no response from hotel). finally, we requested airport pickup service via a hotel booking service and the hotel booking service confirmed accordingly. upon arrival at airport, no airport pickup service was present and we had to find alternate transportation (airport bus to outside the Old City and then walk uphill ½-mile into the Old City with suitcases to hotel). upon arrival at hotel, we were informed there were no rooms available, being bumped by a tour group and being relocated to a sister hotel on the opposite side of town (outside the Old City and away from the cruise ship terminal; however they paid for the taxi to their sister hotel and upgraded our room at my request). other non-tour group travelers were also bumped accordingly. there is no excuse for this type of conduct! we are experienced travelers (our 16th trip to Europe) and would not recommend this hotel to anyone (except perhaps a tour group)!
- Official Description (provided by the hotel):
- The Rixwell Old Town Hotel in Tallinn is the only hotel in town, which is built into the original medieval city wall. The hotel's comfy 41 rooms offer an authentic taste of the Old Town at a reasonable price. This hotel is conveniently located in the heart of Tallinn Old Town's restaurant, museum and shopping district. Tallinn's famous Oleviste Church is located on the doorsteps of the hotel and the Town Hall Square is just a short walk away. ... more less
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- Also Known As:
- Meriton Old Town Tallinn
- Hotel Meriton Old Town