We stayed 4 nights here which was 4 nights too long. My husband stayed here a couple of years ago and told me the location was great but the room were small so we booked a larger room....well apparently it was larger...it was long and skinny with two twin beds pushed together with a box spring and something on top...you would not call it a bed as as the mattress was only just over an inch thick. It was so soft , absolutely no support. My sofa bed at home has a thicker mattress. The pillows went to the mattress as soon as you touched them so my husband went out and asked the girl cleaning the next room for additional pillows and she looked at him like he was an alien. She brought them eventually but they didn't really help as still very thin. Also NO amenities at all. Liquid soap in the shower that was all and it was horrible.
Our mistake not seeing the "green" sign in the bathroom about recycling of towels and we left our towels on the edge of the bath and on the edge of the sink....to my horror they were still there when We came back to the room several hours later... That means that neither my sink or bath were cleaned. That night I accidentally dropped a spoon from the desk onto the floor...I purposely left it there....it was still there 3 days later upon our checkout....very lazy staff and the room was never cleaned - only the beds remade.
The worst thing was that our rooms right over the Cafe Madmoiselle and we came home one night to hearing a live band directly across the street - apparently a private party was going on...we thought ok, the music will stop at midnight...to our horror it didn't. At 12:30 my husband got dressed and went to reception to complain and they told him there was nothing they could do...the police will not enforce noise laws so no point in even calling. I tried to call down at 1am, only to find out that there is no number for reception on the phone. There is supposed to be a special button,But our phone didn't have it so I dialed an outside line and called the hotel and let her hear the noise in my room and I had our window closed.. She told me there was nothing she would do. I told her with our windows shut, the room was like an oven, she didn't seem to care. We ended up taking the bedspread cover off the comforter so we at least had a sheet on us as with the windows shut it was so hot, but you still want something on you when you sleep.
We complained to the morning manager and they just shrugged. We have family in Tallinn and they were appalled by the staff. I regret staying there and certainly will not recommend to anyone.
- Official Description (provided by the hotel):
- The Rixwell Old Town Hotel in Tallinn is the only hotel in town, which is built into the original medieval city wall. The hotel's comfy 41 rooms offer an authentic taste of the Old Town at a reasonable price. This hotel is conveniently located in the heart of Tallinn Old Town's restaurant, museum and shopping district. Tallinn's famous Oleviste Church is located on the doorsteps of the hotel and the Town Hall Square is just a short walk away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon, Hotel.de and HotelQuickly so you can book your Rixwell Old Town Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Meriton Old Town Tallinn
- Hotel Meriton Old Town