Nice looking, but staff are poorly trained and poorly hired. My wife and I checked in and were told we each have 1 free drink at the bar. When we placed our order, the girl had no idea of what Tonic is. After a lot of conversation and being told they don't have Tonic she then showed us what she had and immediately brought out a bottle of Tonic. When we gave her the free voucher, we were told free only applied for coffee or wine. So much for free liqueur. The same waitress who served us liqueur also served us dinner. When asked about certain things on the menu, she had no clue. She promised to get back to us about food ingredients but never did. Her personality was non-existent, her demeanour wooden and she hovered over me when I signed the bill. She made me very uncomfortable. Later my wife and I inquired at the front desk about the gym. We were told it's only open during breakfast hours that being 6 - 10 am, after which it costs 7 euros per person. How stupid is that?
The room is okay but the drapes are totally useless . At 5:30 am, the room is so bright, the drapes barely do anything. I'm awake 3 hours earlier than my alarm.
- Official Description (provided by the hotel):
- This modern 4-star hotel is centrally located at beautiful lake Ulemiste, 3.5 km from the medieval Tallinn Old Town. Within two minutes walking distance is Estonia`s largest shopping center and Tallinn airport. The hotel has 128 comfortable standard and business class rooms, cozy a la carte restaurant Fuente, fitness centre, conference centre and large parking lot. It is possible to choose a room with stunning view over Lake Ulemiste. Fast and convenient connection to the Old Town on bus no. 2. ... more less
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- Also Known As:
- Ulemiste Hotel Tallinn