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“Felt like sleeping on a sauna”

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Tallinn Seaport Hotel
Ranked #40 of 86 Hotels in Tallinn
Reviewed 16 August 2013

We stayed for only 2 nights (luckily)! The room had terrible problems of ventilation; there was no air conditioning or not even a fan to get some wind. This made our stay really uncomfortable and I literally couldn't wait to leave (at least the room) due to the hotness inside. On top of that the TV didn't work, the bathroom was totally flooded and you can hear everything of what's going on in other rooms.... AND ON TOP OF THAT one of the receptionist was really "sassy"!!

On the possitive side, the hotel has a good location and was really clean!!

  • Stayed: August 2013, travelled as a couple
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3  Thank Laura K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, Front Office Manager at Tallinn Seaport Hotel, responded to this reviewResponded 29 August 2013

Dear Laura,

Thank you for your comments!

I am sorry that some of the aspects of your visit were unsatisfying. I hope the next time you visit us we can improve for you and give you the warm welcome you deserve.

Until then I wish you all the best!
Sincerely,
Maiken

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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97 - 103 of 423 reviews

Reviewed 15 August 2013

Portus was on exellent location right there near harbour, breakfast was cozy and pleasant.
room was tidy and air condition worked nicely but shower/toilet was bit cold and water went everywhere and no toilet hose. Service was exelent.

  • Stayed: July 2013, travelled as a couple
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Thank Petri J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, Front Office Manager at Tallinn Seaport Hotel, responded to this reviewResponded 29 August 2013

Dear Petri,
Thank very much for your post!

I am sure that this will be helpful for the other tripadvisor users as well.
City Hotel Portus is looking forward to host you in the future!

Until then I wish you all the best!
Sincerely,
Maiken

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Reviewed 13 August 2013

We stayed for two nights with my vife and three couples my friends. Near the old town, 20' walking; good breakfast and large room. The bathroom was flooded because no separation from the shower. ......................................

  • Stayed: July 2013, travelled with friends
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Thank rbarnabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, Front Office Manager at Tallinn Seaport Hotel, responded to this reviewResponded 29 August 2013

Dear rbarnabe,

Thank you for your feedback!
Your positive notes as well as your suggestions will surely be helpful for our everyday job here at City Hotel Portus

I am looking forward to have you here again as we could give you an even better experience.

Greetings,
Maiken

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Reviewed 13 August 2013

The location of the room was dreadful: ground floor with windows facing building entrance-NO privacy. They didnt make our room after our first night, unless you think pulling the duvet over the bed is enough. The bathroom was constantly flooded: no separation from the shower and no proper drainage system (the foul smell also accounted for that) We complained about the non-made beds, we invited them in and showed them a picture when they turned down the offer and they did NOTHING. We stayed a third night in Tallin; we obviously changed hotels. I wouldn't go back even if they payed me to.

  • Stayed: July 2013
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1  Thank ViajoEnTren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, Front Office Manager at Tallinn Seaport Hotel, responded to this reviewResponded 29 August 2013

Dear guest,

Thank you for your critique!

I am sorry that you found City Hotel Portus disappointing for you. I hope that you still had a great holiday in Tallinn.

Kind regards,
Maiken

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Reviewed 22 July 2013

We stayed for two nights and we enjoyed our stay. The breakfast was nice and also the food from the restaurant was ok. Our room was clean and it has all the necessities. I recommend bringing your own pillow. The hotel is located right next to one of the harbors but not so close to the city. We walked to the old town and it takes about ten minutes.

  • Stayed: July 2013
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Thank Berberi22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, Front Office Manager at Tallinn Seaport Hotel, responded to this reviewResponded 23 July 2013

Dear Berberi,

Thank you for your kind feedback!

Surely this will be helpful for others as well as for us in our everyday work. Your optimistic comments are very motivating for us!

Welcome back!
Kind regards,
Maiken

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Reviewed 18 July 2013

our windows look to the passanger terminal and it was very noisy day and night.breakfast was without butter.but i told the receptionist that my wife had birthday during stay in hotel and we received small bottle of wine as a present!

  • Stayed: July 2013, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank Igor P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, Front Office Manager at Tallinn Seaport Hotel, responded to this reviewResponded 23 July 2013

Dear Igor,

Thank you for your sharings!

We will take your comments into account and try to fulfill your expectations the next time, also.
I am glad that you found our present meaningful and hope that your wife had a lovely birthday in City Hotel Portus.

Sincerely,
Maiken

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Reviewed 12 July 2013

I stayed here for two nights in July 2013. The room was okay; however, it was very warm inside at the time. Given the lack of air conditioning, I opened the one open-able window into the room. However, given that the ferry terminal is right across the street, opening the window let in loud noises that made it even more difficult to sleep. The hotel's also a bit of a hike away from the old city. Nonetheless, it was convenient because of its proximity to the ferry terminal; also, it only cost me €8 to get a taxi to take me to the airport from the hotel.

Stayed: July 2013, travelled solo
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, Front Office Manager at Tallinn Seaport Hotel, responded to this reviewResponded 23 July 2013

Dear John,

Thank you for the feedback!

We will surely take your comments into consideration and keep up with our work on improving.
Looking forward to see you again,

Maiken

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tallinn Seaport Hotel

Address: Uus-Sadama 23, Tallinn 10120, Estonia (Formerly City Hotel Portus)
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #40 of 86 Hotels in Tallinn
Price Range: £27 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tallinn Seaport Hotel 3*
Number of rooms: 113
Official Description (provided by the hotel):
Tallinn Seaport Hotel (ex City Hotel Portus) is located next to the D-terminal of the Port of Tallinn. Seaport Hotel corresponds to the level of a three-star hotel and is the perfect choice for those who value reasonable prices and would like to stay near the Tallinn's Old Town. Hotel has 107 rooms decorated in joyful colors and featuring warm, environmentally-friendly cork floors. All guest rooms are equipped with air-conditioner, flat-screen TV, direct-dial telephone, shower and WC, hair dryer, high-speed wireless access. Superior Double or Twin rooms are extra spacious and feature a comfortable sofa. Family rooms contain two standard rooms with a connecting door. In the morning, Cafe serves the hotel guests a delicious buffet-breakfast. In the summer, guests can enjoy their food and drinks out on a terrace. There are modern seminar and event rooms with the high-quality equipment on the 5th floor of Tallinn Seaport Hotel. Rooms can accommodate up to 150 people. At the cozy sauna of Tallinn Seaport Hotel guests can enjoy Finnish-type sauna, steam bathing and relax in a modern Jacuzzi.The sauna is located on the penthouse floor of the hotel, offering a wonderful view of the Old Town of Tallinn. Parking in front of the hotel is free of charge in case of availability. You may also park at the garage located on the 0 floor of the hotel (extra charge), the garage holds 9 cars with maximum height of 1,7m. ... more   less 
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Also Known As:
City Hotel Tallinn

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