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“Handy for a ferry to Helsinki” 4 of 5 bubbles
Review of Tallinn Seaport Hotel

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Tallinn Seaport Hotel
Ranked #37 of 82 Hotels in Tallinn
Certificate of Excellence
Helsinki, Finland
Level Contributor
44 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Handy for a ferry to Helsinki”
4 of 5 bubbles Reviewed 17 October 2013

Very clean and well maintained for the price. Breakfast was adequate, a buffet as usual for hotels in this part of the world. As it's in the port area services are a little skimpy but there are a couple of adequate restaurants and bars around there, and the Old Town is only a short walk away. There are plenty of alcohol cash-and-carry outlets to serve the Finnish booze-cruisers.

The location is not ideal for some travellers but almost all of Tallinn's main attractions are within a short walk. As a budget option it's OK.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JohntheFinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, Front Office Manager at Tallinn Seaport Hotel, responded to this review, 28 October 2013
Dear John,

Thank you for your useful post!

I am sure your tips and suggestions will be very useful to other Finnish travelers as well as anybody else!

Looking forward to have you here again!
Kind regards,
Maiken
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

389 reviews from our community

Traveller rating
    87
    144
    135
    17
    6
See reviews for
72
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Laukaa, Western Finland, Finland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 October 2013

Rooms was clean and near the harbor.But needs more tekstiles like curtains.
Also icebox needed and a safetybox.Good breakfast and coffee was exelent ,very good.
Quite close to the old town and close the harbor was good.

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Esko E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, Front Office Manager at Tallinn Seaport Hotel, responded to this review, 28 October 2013
Dear Esko,

Thank you for your feedback!

Your kind notes as well as your suggestions will surely be helpful to our improvement!
You are welcome to return any time!

Sincerely,
Maiken
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 28 September 2013

We stayed at the hotel Portus for a night at each end of our visit. It is clean and tidy. The picture of Tina Turner on our bedroom wall was a bit disconcerting! We were given a twin room having requested a double. Reception said you can't book a double and there aren't any available " you can push the beds together" . End of conversation! Twice! Breakfast was a basic buffet. It was ok, comfortable enough, but small single beds that weren't a double for my husband and myself.

  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Sheri A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, Front Office Manager at Tallinn Seaport Hotel, responded to this review, 28 October 2013
Dear Sheri,

Thank you for your post!

It is good to see that you found City Hotel Portus a comfortable stay overall!
However, I apologize for the distant approach of our staff in the matter of your preferences about the room class.

I am looking forward to have you back so we can make it up to you!

Kind regards,
Maiken
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seinajoki, Finland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 9 September 2013

Basic hotel, ok value for money. Close to the harbor, no need to take taxi if you came tallinn to ship. Quite close to the old town. Service was friendly. Good breakfast. Pretty much a one night stop over hotel. I can recommend if you looking for reasonably-priced hotel, this is good option.

Room Tip: ideal for the budget traveler
See more room tips
  • Stayed September 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Jake2309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, Front Office Manager at Tallinn Seaport Hotel, responded to this review, 23 September 2013
Dear Jake,

Thank you for your comments!

I am very happy that you gave us your recommendation. Hopefully we can show you our gratitude with a warm welcome in the future!

Kind regards,
Maiken
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
110 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed 7 September 2013

Stayed here while on tour and departing from here to Finland so very handy for the ferry but a bit of a walk into the town with some busy roads to cross. Quite secure which it needs to be so near to a port, and next door to a booze store so there are regular trolley loads of cheap alcohol accompanying passengers to the ferry. Some fellow travellers were woken by noisy revellers. We didn't like the decor of our room - too much red and a huge photo of Tina Turner! Food was rather too Eastern European, strange and tasteless with the obligatory slice of dry cake, as we had a set meal as part of our package. Don't drink the tap water - we only used it for teeth cleaning and suffered the consequences! A supemarket quite near if you don't fancy the hotel prices for bottled water.

  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank caroleburrows9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, Front Office Manager at Tallinn Seaport Hotel, responded to this review, 23 September 2013
Dear Carole,

Thank you for your feedback!

I am happy that you found your way to Portus and even took the time to post your suggestions here on Tripadvisor.

We will certainly take them into consideration and try to keep up with the standars you expect from us.

Until the next time,
Maiken
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 28 August 2013

Pros: Clean. Comfortable. Not expensive at all. The historic center is 10 minutes walking. Free parking and good breakfast. Fast Internet connection. Stuff was attentive and helpful.

Contras: Small pillows not comfortable at all. Paper thin walls. A questionarrie on checkin (you'll have to repeat once more the existing booking data). Beware of specifying the email address or you'll start receiving spam from "Tallinn Hotels" to it.

Room Tip: High floor overlook the ferry terminal
See more room tips
  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank alecsw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, Front Office Manager at Tallinn Seaport Hotel, responded to this review, 29 August 2013
Dear Alecsw,
Thank very much for your post!

I am sure that this will be helpful for the other tripadvisor users as well.
City Hotel Portus is looking forward to host you in the future!

Until then I wish you all the best!
Sincerely,
Maiken
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scarborough, United Kingdom
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 27 August 2013

Basic hotel with linoleum floors! Fall out of ferry into the Portus. I would not stay again as there is no atmosphere and the room was stark and not that comfortable.

This is a one night stop over hotel.

I broke my arm and must praise the night receptionist for her quick thinking in supplying me with ice and phoning a cab to take me to hospital.

  • Stayed August 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Cardie51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, Front Office Manager at Tallinn Seaport Hotel, responded to this review, 23 September 2013
Dear Cardie,

Thank you for your post!

I am happy to hear that you were pleased with our receptionist. It is certainly our number one priority to make you feel welcome and humbled here at Portus.

As for the critique I hope you will still find it useful to spend time at Portus in the future also so we could give you a warm welcome again.

Kindly,
Maiken
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tallinn Seaport Hotel

Property: Tallinn Seaport Hotel
Address: Uus-Sadama 23, Tallinn 10120, Estonia (Formerly City Hotel Portus)
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#6 Best Value Hotel in Tallinn
Price Range (Based on Average Rates): £
Hotel Class:3 star — Tallinn Seaport Hotel 3*
Number of rooms: 113
Official Description (provided by the hotel):
Tallinn Seaport Hotel (ex City Hotel Portus) is located next to the D-terminal of the Port of Tallinn. Seaport Hotel corresponds to the level of a three-star hotel and is the perfect choice for those who value reasonable prices and would like to stay near the Tallinn's Old Town. Hotel has 107 rooms decorated in joyful colors and featuring warm, environmentally-friendly cork floors. All guest rooms are equipped with air-conditioner, flat-screen TV, direct-dial telephone, shower and WC, hair dryer, high-speed wireless access. Superior Double or Twin rooms are extra spacious and feature a comfortable sofa. Family rooms contain two standard rooms with a connecting door. In the morning, Cafe serves the hotel guests a delicious buffet-breakfast. In the summer, guests can enjoy their food and drinks out on a terrace. There are modern seminar and event rooms with the high-quality equipment on the 5th floor of Tallinn Seaport Hotel. Rooms can accommodate up to 150 people. At the cozy sauna of Tallinn Seaport Hotel guests can enjoy Finnish-type sauna, steam bathing and relax in a modern Jacuzzi.The sauna is located on the penthouse floor of the hotel, offering a wonderful view of the Old Town of Tallinn. Parking in front of the hotel is free of charge in case of availability. You may also park at the garage located on the 0 floor of the hotel (extra charge), the garage holds 9 cars with maximum height of 1,7m. ... more   less 
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Also Known As:
City Hotel Tallinn

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