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“Great central location”

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Merchant's House Hotel
Ranked #23 of 83 Hotels in Tallinn
Certificate of Excellence
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great central location”
Reviewed 18 June 2014

This hotel was very well situated in the heart of the old town, surrounded by bars, restaurants, cigar rooms and German Breweries, oh and lots of historic buildings, churches, walls, etc.
The hotel staff were very friendly, spoke perfect English and changed our room when we asked for one with a bath without question.
They recommended a local Estonian restaurant nearby which was great and gave us a 10% discount voucher for it (that's another review).
The rooms were okay, a bit dated but functional with a mini bar, tv (which I only watched as England were playing Italy at 1am and I wished I hadn't bothered as Italy won!)
It had a nice outside dining area as well as an interesting breakfast cellar and of course the Ice Bar.
I would certainly recommend this hotel for a few nights stay in Tallinn.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexcbradley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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677 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Porvoo, Finland
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 June 2014

Situated just in the heart of old Tallinn. An very old building with it´s historical beautiful details. Still a modern stylish hotel. The room in the third floor facing in the courtyard was completely soundproof allthough very small (no 305). The shower splashed the whole bathroom wet which was not so nice and the towels were all worn out, - more like in a second class hostel. The breakfast is excellent and it is so nice that you can make your own tea in a small teapot from a various selection of teas! All the staff very friendly and helpful! We had a very pleasent two night stay! Thank you!

Room Tip: The rooms facing the courtyard are very peaceful as far as the courtyard restaurant is not full of c...
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sirkku R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 June 2014

Perfect location just off the main square. Ideal for sight-seeing and nightlife. Our double room was huge, with a lounge at one end (room 214), and wicker chairs outside overlooking the peaceful internal courtyard. Staff were very professional and friendly. They all spoke excellent English. The breakfasts were amazing - everything was on offer from full English to smoked salmon and rye bread to fresh fruit salad. I can't recommend it highly enough!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catherine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riga, Latvia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014

We stayed two nights in the M. H. Hotel. The staff was very courteous, knowledge and helpful and fluent in English. The room was very nice and clean and there was free wifi. The breakfast was very good. My only complaint would be a lack of parking (and where you can find it, it is pretty expensive).

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 May 2014

We stayed one night in May in Tallinn and I had chosen Merchant’s House Hotel mainly because of its perfect location in the middle of old town. It’s just meters off Raekoja Plats. Our double room wasn’t very spacious but it’s not a problem for a short stay. Room was stylishly decorated, maybe a bit worn out. There is shampoo, conditioner (too rare these days!), shower gel and body lotion as well as bathrobe and slippers in the room (free of charge).

The hotel has 24/7 reception and they speak fluent English at the reception. Breakfast was a buffet. It’s not huge but for us it had plenty of variety and what’s most important – everything seemed to be high quality.

I would recommend Merchant’s House Hotel and surely will stay again.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Myy80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstallinn, General Manager at Merchant's House Hotel, responded to this review, 3 June 2014
Dear Guest,

Thank you for taking the time to share your experience with us and other trip advisor readers.

We hope to welcome you back to the Merchants House Hotel, Tallinn Estonia very soon.

Please dont hesitate to contact me directly when you will be planning your next adventure back to Tallinn and I will see if I can come up with anything special.

Sincerely yours,

Jonathan Poole
General Manager - Merchants House Hotel
Email: gm@merchantshousehotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
418 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 18 May 2014

Yes, this was a very good choice of a hotel in center of Tallinn old town. Extremely helpful and friendly staff at reception (in fluent English). Rooms are in very old buildings around a small courtyard, rooms are in a reasonably good standard, clean and nice. Well functioning bathroom.
Free WiFI all over the place.
Buffet style breakfast - also fine.
Absolutely to be recommended.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roarmaag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstallinn, General Manager at Merchant's House Hotel, responded to this review, 3 June 2014
Dear Guest,

Thank you for taking the time to share your experience with us.

We hope to welcome you back one of these days to the Merchants House Hotel, Tallinn Estonia.

Sincerely yours,

Jonathan Poole
General Manager - Merchants House Hotel
Email: gm@merchantshousehotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Welshpool, United Kingdom
Level Contributor
125 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 22 April 2014

We enjoyed our stay here very much from the warm welcome to the very helpful departure (our transfer operators had car trouble but the Reception staff were very efficient in dealing with the issue). We stayed in the Sanctuary Suite which has plenty of room and a nice comfortable bed. There is also a lovely big bath for 2. We enjoyed drinks (recommend the hot wine) in the lounge and also had Tallinn liqueur ice shots in the Ice Bar. The breakfast buffets had plenty of choice and set you up for the day. I would thoroughly recommend this hotel. As an added bonus you're right in the heart of things with every attraction within walking distance.

Room Tip: Sanctuary Suite is very spacious and comfortable.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank goateee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstallinn, General Manager at Merchant's House Hotel, responded to this review, 3 June 2014
Thank you for taking the time to share your experience with us and other tripadvisor reviewers.

It made our day to read of the various details you have appreciated and pointed out while staying at the Merchants House Hotel, Tallinn Estonia.

I just loved the pictures you have posted to.

Wishing you a great summer

Sincerely yours,

Jonathan Poole
General Manager - Merchants House Hotel, Tallinn Estonia
Email: gm@merchantshousehotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Merchant's House Hotel

Property: Merchant's House Hotel
Address: Dunkri 4/6, Tallinn 10123, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#12 Romantic Hotel in Tallinn
#15 Business Hotel in Tallinn
#19 Luxury Hotel in Tallinn
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Merchant's House Hotel 4*
Number of rooms: 37
Official Description (provided by the hotel):
Steeped in local history, the Merchant’s House Hotel stands on a charming cobbled street just a few seconds walk from Tallinn’s beautiful and captivating Old Town Square. The Merchant’s House Hotel has 37 suites and rooms, which all vary in shape and design due to the flexibility and character provided by these 14th & 16th Century historical buildings. Each room in the property offers guests an exciting combination of mediaeval architecture and state-of-the art fixtures and fittings. ... more   less 
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Also Known As:
Merchants Hotel Tallinn
Merchants House Hotel

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