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“Great Location & Heritage Features”

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Merchant's House Hotel
Ranked #25 of 86 Hotels in Tallinn
Certificate of Excellence
Reviewed 1 August 2014

The Merchant's House is actually several very old buildings converted into a hotel. It is in the heart of the old town on a quaint street. Not surprisingly therefore their rooms vary considerably. Initially we were shown to a dark room in the courtyard, long and thin with no window in the bedroom or bathroom. When we expressed disappointment, we were swiftly changed to a much larger, lighter room at the front of the hotel. They were worried that we'd dislike noise from the street (or the bar diagonally opposite) but actually it was fine. There is no lift but the reception staff were happy to carry our suitcases up and down. The bathroom was pretty antiquated but I enjoyed having a bath for a change. The bed was very large and comfortable. The breakfast buffet in the cellar was very good. Wifi worked well throughout the hotel.

Room Tip: Don't be afraid to talk to Reception if you don't like your room. They vary a lot so you mi...
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  • Stayed: September 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank FionaMacAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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203 - 209 of 728 reviews

Reviewed 30 July 2014

The Merchants House hotel is in the centre of Tallinn. It faces onto a pedestrian street. There is a bar across the road but it did not seem too noisy but if you are worried about noise you could request an inside room. It is very convenient for walking around the town. The rooms are good and there is a lounge and courtyard area. The breakfast is good but they don't seem to do much for dinner but there are plenty of restaurants near-bye.

  • Stayed: July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Thank GrahamWelwyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014 via mobile

The hotel is ideally located and perfect for a weekend break in the city. We were able to visit all local sights on foot and staff were happy to offer advice and directions. The bed was extremely comfortable and the large rain shower was a welcome treat. Breakfast was plentiful with lots of healthy options and a wide range of leaf teas. The "ice bar" was the only let-down, but the courtyard terrace was a lovely spot for a pre- dinner cocktail. We would have appreciated tea/coffee making facilities in the room, but this just meant we spent more time exploring the many lovely local bars and cafés.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Clareloh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2014

Our room was outfitted with quirky antiques and opened onto a quiet courtyard. The bed and linens made sleeping in a delight. Breakfast was tasty and ample In The adjoining restaurant. Staff was knowledgeable and pleasant throughout our stay. Will return!

Stayed: July 2014, travelled as a couple
Thank katejumps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

We stayed for 1 night and I had requested a quiet room facing the private courtyard, which we also were given. The room was a deluxe room on the 3rd floor and it was perfect for a short stay - if we had stayed longer a bigger room would have been nice. Airconditioning was indeed a nice thing to have as the weather was quite warm. Free wifi was also great and it worked perfectly.
The location is smack in the middle of old town, which is just perfect. The staff was very friendly and I especially liked the offer of booking the sauna for our use (free of charge, a private sauna, yay), which we passed this time round but come winter we will be taking the trip again and then we will certainly make use of the sauna facilities.
The breakfast was nice, and seemed popular among the guests (I am not much of a breakfast person myself, but the selection looked nice - eggs, sausages, fresh juice etc.).
A very nice experience and we will certainly be staying here again.

Room Tip: room facing the private courtyard
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
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Thank Sanprodigy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2014

From the moment we arrived at this hotel to the moment we left, the service was impeccable. The staff are friendly, highly professional and will do everything they can to help you enjoy your stay in Tallinn. Our room was very comfortable, perfectly clean, with great facilities. Breakfast is included in the price and is quite impressive! The breakfast area is a cosy place where the most enormous spread is put on with all kinds of lovely food and fruit juices. The bar is also really nice, an interestingly decorated place to sit and have a drink in the evening. The hotel also has a great spa which is really peaceful and quiet inside. The spa services are really good, so perfect for some relaxation after a day's sightseeing in Tallinn. The hotel in general has a peaceful, relaxed feel in fact. It is nice and quiet and everywhere is so comfortable. We really enjoyed our stay here and would recommend it highly.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Susy202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014

We stayed in this hotel for a couple of nights this week. I'm guessing our room was one of the smallest (308) but it was quiet,comfy and worked well. Staff were polite and friendly. Good quality ingredients for breakfast. Very central Old Town so handy for everything. We'd happily stay there again. No lift because it's an old building so bear this in mind if you would struggle to carry cases upstairs.,

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank Boycee_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstallinn, General Manager at Merchant's House Hotel, responded to this reviewResponded 14 July 2014

Dear Guest

Thank you very much for your positive review. We are happy to hear you have enjoyed your stay with us.

For future guests reading, the hotel reception staff are always ready to help guests with there luggage to the room and upon departure also. The hotel reception extention nbr is 500 and is operational 24hrs a day.

Hope to see you again with us soon in Tallinn!

Yours sincerely

Jonathan Poole
General Manager - Merchants House Hotel
Email: gm@merchantshousehotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Merchant's House Hotel

Address: Dunkri 4/6, Tallinn 10123, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#12 Romantic Hotel in Tallinn
#15 Business Hotel in Tallinn
#21 Luxury Hotel in Tallinn
Price Range: £69 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Merchant's House Hotel 4*
Number of rooms: 37
Official Description (provided by the hotel):
Steeped in local history, the Merchant’s House Hotel stands on a charming cobbled street just a few seconds walk from Tallinn’s beautiful and captivating Old Town Square. The Merchant’s House Hotel has 37 suites and rooms, which all vary in shape and design due to the flexibility and character provided by these 14th & 16th Century historical buildings. Each room in the property offers guests an exciting combination of mediaeval architecture and state-of-the art fixtures and fittings. ... more   less 
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Also Known As:
Merchants Hotel Tallinn
Merchants House Hotel

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