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“Best hotel in Tallinn”

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Merchant's House Hotel
Ranked #24 of 82 Hotels in Tallinn
Certificate of Excellence
London, England
Level Contributor
77 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
“Best hotel in Tallinn”
Reviewed 31 January 2009

Have travelled to Tallinn 3 times and stayed at the Domina City and the Three Sisters...This was my favorite hotel...It combined the medieval with the modern and had an ideal location in the center of the old town...The room were nice and the staff was very helpful...Tallinn is a great place to visit, has a great vibe and friendly people...There are other nice choices (Swisshotel outside of old town and the Hotel Telegraaf in old town) but the Merchant's House combines everything I wanted out of Tallinn.

  • Stayed June 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bobd72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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668 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
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  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
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English first
London
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 January 2009

Great location, friendly helpful staff. Stayed in the Board Room Suite - massive superking sized bed - very comfortable. Huge wall mounted plasma TV and great sound system. Not at all noisy even though overlooking the Bier Keller - probably due to the great insulation on the windows. Will insisit on staying here again when I next go to Tallinn!

  • Liked — The rooms
  • Disliked — Nothing
  • Stayed August 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank adl72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turku, Finland
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 31 December 2008

We came to the hotel for a girls' getaway/relaxation vacation. We had specifically inquired about the size of twin beds and were told that they "weren't narrow at all," and were then very surprised to find the tiniest beds ever! However, the wonderful receptionist immediately recognized their mistake and uprgraded us to the most amazing presidential suite, with king-size beds, two bath tubs, and a sauna. A treat if I ever saw one!
A word of warning for those going for the spa, though: while the treatments were excellent, there are no pools or jacuzzis in the building; they only have a sauna there.
The restaurant personnel were not up to par with the friendly reception. The breakfast was mediocre, roomservice poor, and dinner lacklustre. Portions were scarce: tiny coffee cups and they didn't readily offer more.In general, we found out it was best to ask from the locals about their restaurant favorites to avoid the tourist traps. As one person said: "they get away with serving crappy food as they know you'll only come once."
But because of the excellent ambience, location, and surroundings, I would stay there again.

  • Liked — The room & free internet access
  • Disliked — Poor service at the restaurant
  • Stayed December 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Allforservice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam
Level Contributor
52 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 2 December 2008

For my birthday on november 21st my boyfriend took me on a trip to Tallinn. His choice was this lovely hotel in the old town of Tallinn. We loved it! The room was spacious and clean. The beds were soft but firm and the bathroom was very neat. Allthough the towels were frayed and the shower was not very conveinient, I rated this hotel exellent. The reason was the very friendly and helpfull staff. The weekend we visited Tallin, a snowstorm came up. All flights were cancelled. The courteous staff prepared our room for an extra night, for a very good rate. We spend the rest of the cold winterday in the private sauna, which was a very nice plus for this hotel.

  • Liked — The friendly staf, the location and the sauna facilities
  • Stayed November 2008, travelled as a couple
    • Value
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    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Evaaaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge
Level Contributor
56 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 17 November 2008

We stayed at the Merchant House with 2 other couples for my Birthday. We found the staff very good the food was good,The ice bar was a bit small but just over the road was a lively bar.
The bedroom we stayed in was very good, Having the bath in one room was an experience.
Tallin was great, Interesting buildings loads of places to eat, The medival eating house just of the square was amazing.
We also had about 1 metre of snow! Fall on my birthday very nice to look at but a bit difficult to walk about.

  • Liked — Hotel Location
  • Disliked — Front Door
  • Stayed March 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Realaleman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scotland
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 9 October 2008

This hotel is ideally located , and is full of character as the building is medieval , but tastefully modernised inside . Staff very helpful , breakfast freshly cooked and quite delicious ! Bed comfortable , and bathroom superb .

  • Liked — eveything!
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank patricia20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 October 2008

We have booked a Merchant House hotel for our honeymoon. The room was absolutely stunning. When we arrived the bed and a french bath and almost all floor was covered with rose petals. The rose petals on the bed was in the shape of a heart. And on the table was a lighted candle and a complimentary bottle of wine with two glasses. Everything in that room was well thought out to the small details (like rose bath salt that i loved it!). We didn't want to leave the room. The only negative thing that i've recorded was the truck noise early in the morning - the hotel is situated right opposite a very busy German restaurant. There was not so many problems in the evening but in the early morning hours you can hear the delivery truck - so no sleeping in.

  • Liked — The atmospher
  • Disliked — Noise from the street
  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Galprin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Merchant's House Hotel

Property: Merchant's House Hotel
Address: Dunkri 4/6, Tallinn 10123, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#12 Romantic Hotel in Tallinn
#15 Business Hotel in Tallinn
#20 Luxury Hotel in Tallinn
Price Range (Based on Average Rates): £
Hotel Class:4 star — Merchant's House Hotel 4*
Number of rooms: 37
Official Description (provided by the hotel):
Steeped in local history, the Merchant’s House Hotel stands on a charming cobbled street just a few seconds walk from Tallinn’s beautiful and captivating Old Town Square. The Merchant’s House Hotel has 37 suites and rooms, which all vary in shape and design due to the flexibility and character provided by these 14th & 16th Century historical buildings. Each room in the property offers guests an exciting combination of mediaeval architecture and state-of-the art fixtures and fittings. ... more   less 
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Also Known As:
Merchants Hotel Tallinn
Merchants House Hotel

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