To be fair, there are some good qualities in this hotel: location and breakfast are very good. On the other hand, it apparently has a new management and all little details, that make a boutique hotel (or a decent hotel) are missing.
We stayed at Viru Inn for two nights in November and we had booked "the most spacious and elegant room"; eg Superior Deluxe Double room. In a way the room was elegant (nice antique-style furnishing) and to stretch a word a little, it was even a spacious, but: it was dirty (dust balls, cob webs, dirty rug), it did not have any bathroom amenities (we even had to ask for a hand soap), wi-fi did not work, tv had only one channel, our view was a wall of a next building and when we came back to hotel at 4.15pm, our hotel room was not tidied up.
I would have been content, if I had booked a basic room in a basic two star hotel, but after booking (and paying for) an upgraded room in a boutique hotel, I was not satisfied for what I got.
- Official Description (provided by the hotel):
- Late Medieval architecture in one of the oldest houses in Tallinn together with first-class service and possibilities create a unique atmosphere which connects with the environment surrounding the hotel. When renovating the house we respected both the initial architecture and the strict national heritage protection requirements that ensure that both the location and design of the hotel rooms is as loyal to the original concept of the house as possible. In 1997 Tallinn Old Town was included in the UNESCO World Heritage list and that can be regarded as the highest international acknowledgement to any historic town! In addition to a usual lodging experience we offer you an exclusive luxurious boutique-type experience, deriving from the unique design of the hotel building and its medieval legacy. Since all the rooms are unique and different from each other, the visitors may choose the intimacy or luxury of their preferred environment. Our breakfast is made of self-made or farm-grown fresh high-quality ingredients that are not so easily, if at all, found in shops. Natural and fresh breakfast is a unique experience that lights up the whole day! On the lower storey of Hotel Cru you will find a cosy and highly regarded restaurant of the same name. Hotel guests enjoy 10% off all items on the restaurant menu. Dmitri Haljukov, the head chef of the restaurant Cru, represented Estonia in the chef olympics final Bocuse d'Or in Lyon 2015. CRU Hotel is a good choice for both - leisure and business trips! ... more less
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- Also Known As:
- Hotel Viru Tallinn
- Viru Hotel Tallinn