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“Great location in Old Tallinn”
Review of Hotel Telegraaf

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Hotel Telegraaf
Ranked #3 of 86 Hotels in Tallinn
Certificate of Excellence
Reviewed 1 October 2013

As others have noted, our taxi had to drop us 30m from the hotel door, so we pulled our cases along the path, no big deal really, Once inside the valet took our cases up to the room. Pleasant reception and service staff generally. The hotel organised a taxi for us to the airport on leaving and taxi was waiting outside the door at the allotted time.

The hotel is pleasant, clean and very well presented.We had a room on the 5th floor
9there is a lift) with twin beds. Room was a good size with a small couch and flat screen TV. Shower over bath in a good size bathroom. Good hot water. Bathrobes and slippers supplied and a set of scales in the bathroom, but no iron in the room and no tea/ coffee making facilities in the room. We asked for a non smoking room and unlike some other reviewers, there was no hint of smoke smell in our room. Also our room was very quiet and we had a comfortable nights sleep.

Good wardrobe space and room safe. Bottled water supplied (the hotel book indicates the tap water is filtered and safe to drink but others recommend not to drink tap water in Tallinn) supplied but was not replenished by housekeeping.

The breakfast buffet was very good with a big range to chose from including cooked breakfast and with several additional options (eg omlettes, pancakes etc) that could be ordered if desired.

The location is great for exploring old Tallinn being near to market square. We were there off season but I can imagine the old town is chaotic with visitors in summer. We didnt eat at the hotel's Tchaikovsky restaurant but the Dominic restaurant across the road form the hotel was excellent.

Room Tip: Get a quiet room on a higher floor
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  • Stayed: September 2013, travelled as a couple
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Thank Red_Kangar00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 26 September 2013

The Hotel Telegraaf is situated right in the centre of Tallinn and the location of the Hotel makes it very easy to visit Tallinn and beyond. As you leave the Hotel and turn right up a small street, you walk straight into Town Hall square. One advantage of being so close to the centre is that it is possible to be at the main sights before the tour groups arrive. As mentioned, the location is great for exploring Tallinn and it is only a short walk to get to the busses and trams to visit outside of Tallinn for instance Kadriorg Park.

The Hotel staff were very attentive and I found the reception gave helpful advice to any questions I had. The rooms are good and come with a fridge and a good size bathroom. I had a room on the top floor with quite a nice view, the room faced out to the front of the hotel but there was not any noise from the street below.
There was a good choice of breakfast and had everything from cereals, fruits, toast, sausages, eggs and everything you would expect in this type of Hotel.

All in all a great place to stay, the location is perfect and has the advantage in being very close to the Town Hall Square and other sights but at the same time in a very quiet area. I wanted to go to Tallinn for many years and hoped when I did that I would stay at the Telegraaf, I wasn’t disappointed with the choice of hotel and would return to this hotel.

Room Tip: The top floor was very quiet
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  • Stayed: July 2013, travelled solo
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Thank rayeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2013

We recently spent a weekend in Tallinn and feel very lucky to stay at the Telegraaf. We were on the sixth floor with views into the old town. When you walk into the lobby you're stunned and when you see your room you're completely blown away. Not only is the room gorgeous, but the mattresses was super comfortable! The staff is friendly and very helpful, I would definitely stay here again.

  • Stayed: September 2013, travelled as a couple
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Thank TinaR00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2013

I was last weekend in Superior room (203). It was small (second floor) and just under the room there was a stony street corridor where lorries and clients with their suitcases caused noise early in the morning so - you woke up from that noise ! The service in breakfast room was slow in the Friday morning but better on Saturday.

Room Tip: Ask the room from higher floors and check it first!
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  • Stayed: September 2013, travelled with friends
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2  Thank Antti T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irmela H, General Manager at Hotel Telegraaf, responded to this reviewResponded 1 October 2013

Dear Guest

Thank you for your review here on tripadvisor. For us, all our reviews are valuable, they are being read, discussed and acted upon.

Thank you for your positive comments on the Breakfast service on Saturday morning, you also mentioned this to be high-rated on your Guest Comment Card; thank you for that.

We are looking into the two other shortcomings mentioned; thank you for pointing them out; you had also mentioned them on the comment card; please accept our apologies for any inconvenience.

Furthermore, based on the above mentioned Guest Comment Card, we have noted your preferred room type and we are looking forward to being able to welcome you back to the Hotel Telegraaf and to the beautiful city of Tallinn in the not too distant future.

With best wishes


Irmela Heinsius

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2013

A weekend trip to Tallinn with wife and son. Had the Executive Suite in the fourth floor, overlooking a courtyard. Excellent quality and design in the room, didn't like the wall to wall carpet but otherwise really really good. Service and the mood of the staff was great during our visit, the breakfast area is not so big but the quality of the food was top. The spa area is also nice, and to having a morning swim while watching the leaves fall from the nearby trees was an experience. All in all, a nice quality hotel with interesting interior and design, with great service. Would recommend to anyone visiting Tallinn.

Room Tip: Rooms facing the inner courtyard could are quiet.
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  • Stayed: September 2013, travelled with family
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Thank FrostyFinland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2013

Well located hotel in the center of the city. Nice building.
Good service, good restaurant and nice rooms.
Interesting menu, varied breakfast. In weekends longer open.
Laundry service and ironing.
A stay to recommend.
Staff also fluent in english, and of course in russian.
There is a pool though very small.
I did not check out the SPA neither.

  • Stayed: September 2013, travelled solo
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Thank Alain1000_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2013 via mobile

We got one of the best rooms, Executive Room but the room was small and dark. I would try Junior suite for an airy room. Tchaikovsky restaurant is good, location is fantastic. I also like that wifi is free but very slow. Overall not sure if I would come back

  • Stayed: September 2013
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Thank FiddlingTravelNotes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irmela H, General Manager at Hotel Telegraaf, responded to this reviewResponded 17 September 2013

Dear tripadvisor’s FiddlingTravelNotes, dear Guest,

Thank you for taking time out of your busy schedule to review that Hotel Telegraaf, its facilities and services.

We read, discuss and share all our online reviews; both the encouraging ones (for staff motivation) and in case of not so good ones, those are being used to streamline our training purposes.

We were all very happy to read that you appreciated our location, which indeed is just some few steps away from the historic Town Hall Square !

On your comment about our rooms, please allow me to point out that we feature different room types: the Executive Rooms with a contemporary design and one of the distinctive features of those Executive Rooms are their long French windows giving these rooms daylight and space. The 6th floor rooms of the Executive Room category make up this missing feature by impressive views of the Old Town eg St Olav Church and a presently operating Ferris wheel (ref review of tripadvisor’s Chinagan entitled „Right on the edge of Old Town Square...“ mentioning room 613). Our Superior Rooms with a historic design feature (among others) high ceilings, as those are located in the historic wing of the building, facing Vene street. As a seasoned traveller I am sure you appreciate the architectural challenges put forth on a heritage listed building such as ours and for that we thank you.

Furthermore, I would like to thank you for your comment on our Restaurant Tchaikovsky, we are glad that you enjoyed it !

Should your travel schedule bring you back to our beautiful city it would be our pleasure to be able to welcome you back to our Hotel Telegraaf; feel free to contact our reservations department directly at info@telegraafhotel.com with a reference to this review.

Thank you and best wishes,

Irmela Heinsius
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Telegraaf

Address: Vene 9, Tallinn 10123, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Tallinn
#2 Spa Hotel in Tallinn
#3 Luxury Hotel in Tallinn
#3 Business Hotel in Tallinn
#4 Family Hotel in Tallinn
Price Range: £106 - £384 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Telegraaf 5*
Number of rooms: 86
Official Description (provided by the hotel):
Our building, constructed in 1878 and once an exchange station for the Estonian Telegraph company, has been transformed into a unique five-star hotel. Join us and become part of the ambience which has surrounded today's Telegraaf for well over a century.Spend an afternoon in our Elemis day spa, followed by a symphony of Russian cuisine in our restaurant, Tchaikovsky. The only hotel in the Old Town with underground parking, we encourage you to arrive comfortably in one of the most beautiful and stylish cities in Northern Europe. ... more   less 
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Also Known As:
Telegraaf Hotel Tallinn

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