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“Perfect place for business”
Review of Swissotel Tallinn

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Swissotel Tallinn
Ranked #4 of 86 Hotels in Tallinn
Certificate of Excellence
Reviewed 23 September 2013

Only stayed one night but the service was perfect rooms were modern and well designed, location was central to my meetings. would definitely stay again. Both restaurants were nice and the service there matched the service I received upon checking in. The value for euros spent was magnificent. I'd definitely recommend it and I'll certainly be coming back

  • Stayed: September 2013, travelled on business
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Thank Philip J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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974 - 980 of 2,228 reviews

Reviewed 23 September 2013

High quality hotel with friendly personal with a beautifull view onto a steady ferry coming and going - the rooms are very comfortable, especially the bathroom, inviting for a stay with a beloved person.

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Swissotel
Thank Davor S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2013

Friendly, quiet, professional. All you need to relax after a working day or on the weekend. Great SPA! Was not eating in any of the restaurants or in the room, but menus looked also great. Drink in the bar on top level with fantastic view all over the city. If you want to pamper yourself, book this hotel.


  • Stayed: September 2013, travelled solo
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Review collected in partnership with Easytobook.com
Thank Stefan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2013

The room was big and nice, we got a lovely view over the city. I loved the spa department, the treatment which I got, was very professional. In the sauna you have got a great view and pool water is comfortable warm.

The breakfast was one of the best ones in my life and the service was also very good.

I am already dreaming about my next visit to Tallinn just because of this nice hotel.

  • Stayed: September 2013, travelled with friends
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1  Thank wanikka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this reviewResponded 29 October 2013

Thank you for choosing Swissôtel Tallinn and for sharing your impressions on TripAdvisor! We are happy to hear that you had a chance to visit Pürovel Spa & Sport facilities during your stay and enjoyed your time there. Your compliments about the service and the food served in restaurant Café Swiss are highly appreciated and have been forwarded to the staff. We would be delighted to welcome you back in Swissôtel Tallinn in the nearest future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2013

Swissotel Tallinn was just what you wait for this type of hotel. Standard rooms, nice views over town, excellent breakfast. Friends who enjoyed the Spa and Pool were happy. For this price, I would have appreciated some little things - more personalized service and more intimate room decoration, perhaps.

  • Stayed: September 2013, travelled with friends
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Review collected in partnership with Swissotel
Thank MN72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2013

This was my second stay at this hotel. The rooms are modern, large and well equipped. Wifi access works well everywhere. Views from any room would be interesting. The location is convenient to Old Town, the airport and bus station. There are several restaurants within walking distance where the locals go for a good genuine Estonian meal. At night, there is very little traffic around the hotel so it is quiet without street noise. The breakfast buffet is hardy so no lunch is required. The swimming pool is restful. My only criticism of the hotel is that not all staff are conversant in Estonian which I find disappointing. When I am addressed in English and I respond in Estonian, I expect the conversation to continue in Estonian. More guest facing staff should be able to speak the language of the country.

Room Tip: The higher the floor, the better the view.
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  • Stayed: June 2013, travelled solo
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Thank OskieTor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2013

Total ignorance at reception. Room was ordered through Concur in advance, but at 12 am when we arrived we had to wait 2 hours until we could check in.
Elevator requires a guest card to work, but it constantly does not recognize a card, doors close and elevator rides somewhere it was called from leaving swearing guest inside.
Room is dirty and shabby, sticky marks from cups on the table.
Window severely leaks when raining. Kind a waterfall in the room.
Air conditioning thermostat was not working, the air flow has the temperature of outside air. It also roars as a jet plane.
Automatic door lock did not work, had to pull the door hardly.
Reception ordered a pirate taxi for us, and we had to pay 5 times more than standard rate.
At checkout they tried to charge us a payment for internet though we used prepayed corporate internet account.
Although breakfast was good, waiters and chambermaids are respectful and attentive.

Room Tip: Be aware when they have a check in hour or you'll have to wait outside.
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  • Stayed: September 2013, travelled on business
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Thank Ruslan-Mukhamedov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swissotel Tallinn

Address: Tornimaee 3, Tallinn 10145, Estonia
Phone Number:
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Tallinn
#3 Family Hotel in Tallinn
#3 Spa Hotel in Tallinn
#3 Romantic Hotel in Tallinn
#4 Luxury Hotel in Tallinn
Price Range: £101 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Tallinn 5*
Number of rooms: 238
Official Description (provided by the hotel):
This contemporary hotel is set in Tallinn's city center, 800 meters from the Old Town. The hotel offers 238 elegantly appointed guest rooms. Uniquely in Tallinn, the hotel has Executive Floors and a dedicated Swiss Executive Club Lounge. The hotel houses two restaurants and a deli for guests on the run; Purovel Spa & Sport delivers private fitness and relaxation facilities, including an indoor pool, a gym, a sauna and a steam room. ... more   less 
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Also Known As:
Swissotel Tallinn Hotel Tallinn
Swissotel Hotel Tallinn
Tallinn Swissotel Hotel

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