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“Great views”
5 of 5 bubbles Review of Swissotel Tallinn

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Swissotel Tallinn
Ranked #3 of 82 Hotels in Tallinn
Certificate of Excellence
Helsinki
1 review
“Great views”
5 of 5 bubbles Reviewed 5 May 2014

Swissotel location is close everything. Exellence hotel with great staff, executive lounge and views. Nice spa with large warm pool and finnish sauna. Room has nice bahtroom. Recommed choice for Tallinn holiday!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Teemu R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, 12 May 2014
Dear Guest,

Thank you for visiting Tallinn and for choosing to stay in Swissôtel Tallinn! We are truly delighted to receive such positive feedback from you, allow me to thank you on behalf of all our staff.

It is a pleasure to hear that you had the chance to visit our Executive Lounge and also the facilities of Pürovel Spa & Sport. I am happy to hear you enjoyed our guest room and appreciated the views. I do hope you also had a chance to try out any of our food and beverage outlets, such as restaurant Café Swiss, Horisont Restaurant & Bar and No3 Deli Lounge Bar.

We would be happy to welcome you back to stay with us in the nearest future. The weather in Tallinn allows us to already think of summer, so hopefully the upcoming season will be our chance to meet again!

Kind regards,

Bart Westerhout
General Manager
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2,014 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (280)
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Washington DC, District of Columbia
Level Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 3 May 2014

Excellent hotel stay. I stayed here for several days on business in a high-floor room. The room was very well appointed and comfortable, with plenty of space to work and a large bathroom and closet. I appreciated having a coffee maker, tea kettle, and mini-fridge in the room. There is also an ironing board, though you need to call down to get the iron (which came promptly). There is 24-hour access to a printer in the lobby and the wi-fi worked quite well. I also used the gym, which was very convenient, and the breakfast buffet was excellent. Staff service was impeccable. The hotel is only a 10-15 minute walk to Old Town and there are restaurants nearby also. In all, highly recommended.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank makeittso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, 7 May 2014
Dear Guest,

Thank you for visiting Tallinn and for choosing to stay in Swissôtel Tallinn!

Firstly, I appreciate your compliments about our guest room. The amenities are made to create a comfortable and enjoyable experience while staying in and I am happy to see your expectations were met. It is a pleasure to hear that you had the chance to visit different facilities of our hotel and that you enjoyed our breakfast in restaurant Café Swiss. Maintaining a healthy lifestyle during travelling means a lot to us as well therefore we are pleased to hear you chose to use the opportunity to have a workout in Pürovel Spa & Sport. I do hope you also enjoyed some of the body treatments there as well!

It was a pleasure to accommodate you and we thank you for sharing such a positive and thorough feedback with us. As it is about time to start planning summer holidays, we would be delighted to welcome you back in the near future!

Kind regards,

Bart Westerhout
General Manager
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Ylojari
1 review
5 of 5 bubbles Reviewed 30 April 2014

Luxury, the only minus is that sauna in the spa was broken during our stay. Otherwise it could'nt have been better! Friendly staff, value for money, best vegetarian food in cafe swiss that I have ever tasted in my life, very nice and big room...

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Susanna U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, 5 May 2014
Dear guest,

Thank you for the kind words and for sharing such positive impressions on TripAdvisor!

We are extremely pleased to hear our facilities created a very good hotel experience! Compliments to our chefs and the Café Swiss team have been forwarded as well and are highly appreciated. Last but not least, we are happy to hear our staff met your expectations with the level of service provided. Hopefully you also had a chance to enjoy the great spring weather while sightseeing in Tallinn and decide to come back during summer season!

On behalf of Swissôtel Tallinn, it would be our pleasure to welcome you back in the nearest future!

Kind regards,

Bart Westerhout
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo
1 review
5 of 5 bubbles Reviewed 29 April 2014

This hotel was just fantastic. It looks beautiful, the rooms are great, the staff is very friendly, the restaurant had some of the best food I've ever had, and still the price was great. Will definitely be staying here again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Hannes W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, 5 May 2014
Dear guest,

I would like to thank you for choosing to come and stay with us at Swissôtel Tallinn and for also sharing your impressions of a pleasant experience on TripAdvisor!

It has been our pleasure to accommodate your needs and follow your expectations during your stay with us. We are happy you enjoyed our beautiful rooms and delicious food. I hope that you also took some time for yourself and chose to visit the Pürovel Spa & Sport facilities.
I already look forward to sharing your outstanding impressions of our hotel with the entire team of Swissôtel Tallinn; it will surely instill a lot of pride and gratitude in them as it has already done for me.

Finally I hope that a return to Swissôtel Tallinn will be in your future plans - we would be thankful for the opportunity to welcome you back.

Kind regards,

Bart Westerhout
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boortmeerbeek
1 review
5 of 5 bubbles Reviewed 29 April 2014

Very nice room, superb bathroom, good room service, good response to solve a small problem. the rice of the room I paid was very reasonable but have in mind that other services might be rather expensive as this is a high-class hotel.
It takes a walk of about 20 min to go to the old centre but taxis are (still) cheap.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Rosette V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, 5 May 2014
Dear guest,

Thank you for choosing Swissôtel Tallinn and for giving us feedback about your stay!

I am pleased to hear that our staff got to assist you with your small problem. Great to hear that you had a lovely impression of our team members as well as of the guest room you stayed in. The location of our hotel indeed is convenient; especially as the weather is getting warmer day by day and a walk to the Old Town can be really enjoyable!

Thank you very much once again for your positive feedback and we sincerely look forward to serving you with another exceptional stay.

Kind regards,

Bart Westerhout
General Manager
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Zuienkerke, Belgium
Level Contributor
174 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 bubbles Reviewed 28 April 2014

Very nice rooms, perect bed, only 10 minutes walking from the old town. The service is good, but not personal. Quite reserved but correct. You have rooms with only a shower and rooms with nice bath and shower. Good wifi. Nice bar on the 30floor. Viewed price quality really superb hotel ! And don't forget the big breakfeast buffet, with a la carte egg preparations, and fantastic fresh fruit juices (carot, apple, ...).

Room Tip: Take a harbour view room, and if you want a bath it's best to mention it with the reservation !
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gee_Cat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, 5 May 2014
Dear guest,

Thank you for taking the time to leave us a review on TripAdvisor.

It is a pleasure to receive feedback about your recent stay with us. I am happy you had a chance to visit our Horisont Restaurant & Bar on the top floor and hope you enjoyed not only the food and cocktails, but also the beautiful view to Tallinn! Your positive comments towards the breakfast buffet and the fresh juices are very much appreciated and will be forwarded to our Food & Beverage department. I hope you also had a chance to stop by our No3 Deli Lounge Bar in the lobby and spend some time in our hotel´s wellness area in Pürovel Spa& Sport. If not, there´s plenty to come back for!

We look forward to welcoming you back to Swissôtel Tallinn soon and would hereby like to wish to you a pleasant spring season ahead and only the best travel experiences for summer season!

Kind regards,

Bart Westerhout
General Manager
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Kirkkonummi, Finland
Level Contributor
71 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 24 April 2014

All around a very good experience. Very friendly staff and the room was really nice. If you want to have a bit of extra fun, request a room at the top floors. Highly recommended especially for business travel.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 73Northernlights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, 28 April 2014
Dear guest,

Thank you for staying in Swissôtel Tallinn and for coming back to us on TripAdvisor!

I am delighted to receive such positive feedback and feel honoured we´ve had a chance to make your stay enjoyable. I also appreciate you recommending our hotel to other travellers and especially to those, who are looking for a place to stay in Tallinn during their business trips. Compliments about our staff are highly appreciated as well as it is great to see our guest rooms followed your needs and expectations. Higher floors do provide an exceptional view over the city of Tallinn, so it sure can be categorized as extra fun! I hope you also had a chance to visit other facilities of Swissôtel Tallinn during your stay. Once you come back to us, I highly recommend you to try out our delicious breakfast at Café Swiss and to find time to relax at Pürovel Spa & Sport!

It would be a great pleasure to welcome you back to stay with us in the future.

Kind regards,

Bart Westerhout
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swissotel Tallinn

Property: Swissotel Tallinn
Address: Tornimaee 3, Tallinn 10145, Estonia
Phone Number:
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Tallinn
#2 Spa Hotel in Tallinn
#3 Family Hotel in Tallinn
#3 Luxury Hotel in Tallinn
#3 Romantic Hotel in Tallinn
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Swissotel Tallinn 5*
Number of rooms: 238
Official Description (provided by the hotel):
This contemporary hotel is set in Tallinn's city center, 800 meters from the Old Town. The hotel offers 238 elegantly appointed guest rooms. Uniquely in Tallinn, the hotel has Executive Floors and a dedicated Swiss Executive Club Lounge. The hotel houses two restaurants and a deli for guests on the run; Purovel Spa & Sport delivers private fitness and relaxation facilities, including an indoor pool, a gym, a sauna and a steam room. ... more   less 
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Also Known As:
Swissotel Tallinn Hotel Tallinn
Swissotel Hotel Tallinn
Tallinn Swissotel Hotel

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