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“Great hotel”
Review of Swissotel Tallinn

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Swissotel Tallinn
Ranked #3 of 85 Hotels in Tallinn
Certificate of Excellence
Helsinki
1 review
“Great hotel”
Reviewed 11 June 2014

Guest room was very comfortable, there were plenty of space and the room was clean. Staff was friendly and location of the hotel great. I can strongly recommend the hotel for business trip or for pleasure.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Satu H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, 1 July 2014
Dear guest,

Thank you for choosing Swissôtel Tallinn and for sharing your impressions with us and others looking for a place to stay in Tallinn.

It is of course one of our goals to try and reach the expectations of our guests every day and we are happy we could reach yours this time. Great to see you enjoyed our rooms and location of the Swissôtel Tallinn! Did you also get to spend some time in our Pürovel Spa & Sport facilities and try all the three restaurants? If not, there is plenty of reason to come back!

It would be our pleasure to welcome you back in Swissôtel Tallinn during your next visit to the capital of Estonia!

Kind regards,

Bart Westerhout
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (293)
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English first
Tallinn
1 review
Reviewed 10 June 2014

Perfect vacation, nice and clean room, stunning view, good location. Good brekfast, stuff was helpful, very nice place to relax in the middle of this city. 5min walk to oldtown. Hotel itself is very modern.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Kristian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, 1 July 2014
Dear guest,

Thank you for visiting Tallinn and for choosing to stay in Swissôtel Tallinn during your vacation!

We are truly delighted to receive such positive feedback from you, allow me to thank you on behalf of all our staff. It is a pleasure to hear that our rooms followed your expectations. Our Food & Beverage department is delighted to hear that the brakfast served during your stay was very good as well as that you appreciated our service.

We would be more than happy to welcome you back in the near future!

Best regards,

Bart Westerhout
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milan, Italy
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 June 2014

I stayed in Tallin for a conference: I've been surprised by the quality of the hotel and the services offered. The Sauna, at eleventh floor, has a stunning view on the city. Horizont bar, at 30th floor, has an amazing ambiance and view.
I was really satisfied by this stay

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank totoz_EU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, 1 July 2014
Dear guest,

Thank you for choosing Swissôtel Tallinn to accommodate you during your trip and for sharing your positive feedback with us and other TripAdvisor users!

I appreciate that you have given us the opportunity to receive feedback about your stay and am pleased to hear you enjoyed your time here. I am also delighted to see that you had a chance to visit the top floor restaurant Horisont Restaurant & Bar and the 11th floor wellness area in Pürovel Spa & Sport.

Thank you once again and hopefully we´ll have a chance to have you stay with us again in the future, either on business or pleasure!

Kind regards,

Bart Westerhout
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dhaka
Level 5 Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 10 June 2014

Its just perfect!

Stayed for 5 nights. I checked in smoothly at midnight. Tried room service at 2 AM and it was very quick. The price was very reasonable and the food was tasty. Hotel staff who delivered my food also arranged the iron and converter as soon as I told you!

Room was spacious, comfortable and had a nice view of Tallinn harbor and old town. The bathroom was also very wide. Decoration was wonderful with room having coffee machine :)

Breakfast was adequate and full of choices. Lunch and dinner at 30th floor retaurant was mouthwatering with wonderful view as bonus.

Staffs were very helpful and was always with a smile. Last but not the least, the location of the hotel was walk-able from most of the tourist attractions.

A must stay at Tallinn.

Room Tip: Get rooms near top floor to get a view :)
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank war_rahman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, 16 June 2014
Dear guest,

Thank you for choosing to stay in Swissôtel Tallinn and for sharing your impressions here on TripAdvisor!

It is great to hear that you had a chance to visit so many facilities of our hotel and try out several of our services including In-room dining. I would like to thank you for the compliments towards the service provided during your stay with us. I am happy that our staff got to serve you well and met your expectations!

Hopefully I and my colleagues will have a chance to accommodate you again in the nearest future and add even more wonderful memories of Tallinn!

Kind regards,

Bart Westerhout
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
Level 5 Contributor
44 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 9 June 2014

Although it was a one night stay business trip to Tallinn, I can say that there is not a better hotel in the city. My room had a marvelous Baltic Sea view and it was quite big. It is decorated very modern and of course was very clean. The level of the service was top. There is a small indoor swimming pool but I didn't have time to use it. The breakfast was great.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alperb2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, 16 June 2014
Dear guest,

We appreciate your feedback about Swissôtel Tallinn and are glad that you have decided to share your thoughts with us and the rest of TripAdvisor users!

We are delighted to hear that the comforts of our guest rooms and beautiful views from the rooms have created such great impressions. I´m happy that you got a chance to visit our all-day-dining restaurant Café Swiss for breakfast and enjoyed it!

We are grateful to you for thinking of us as the best hotel in Tallinn and I do hope that we´ll have a chance to follow and even exceed your expectations once again in the nearest future! Until then, enjoy your business trips all around the world!

Kind regards,

Bart Westerhout
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antwerpen
1 review
Reviewed 6 June 2014

Very clean, peaceful, quiet and design hotel, with beautiful fabrics used everywhere. Very nice breakfast and lunch bufet. price/ quality excellent!
Staff is very helpfull, and only 10 min walk from old town of Tallinn.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Nathalie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, 16 June 2014
Dear guest,

Thank you for choosing Swissôtel Tallinn!

It is a pleasure to find so many positive aspects of the hotel facilities being pointed out. Compliments towards the staff, design and food are much appreciated! It has been a pleasure to have you here during your stay and we look forward to your next visit to Estonia and Swissôtel Tallinn!

Kind regards,

Bart Westerhout
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quebec City, Canada
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 June 2014

We were a delegation from Quebec city (Canada) on a business trip last March in Tallinn. We had a wonderful service at Swissotel. The staff is very welcoming and courteous. It is a high-standing place with excellent facilities (spa, gym, etc.). Highly recommended choice.

Stayed March 2014, travelled on business
Helpful?
Thank Frederic C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, 16 June 2014
Dear guest,

Thank you for staying in Swissôtel Tallinn and for sharing your impressions!

My team and I appreciate your feedback about our service and staff being wonderful and also feel honored to have had the opportunity to make your stay in Tallinn comfortable and enjoyable. It is great to hear that besides being here for business you also got to enjoy the recreational side of our hotel; hopefully Pürovel Spa & Sport facilities catered your needs to the fullest.

I do hope that you´ll find plenty of reason to return to Tallinn in the nearest future and choose to stay with us once more!

Kind regards,

Bart Westerhout
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swissotel Tallinn

Property: Swissotel Tallinn
Address: Tornimaee 3, Tallinn 10145, Estonia
Phone Number:
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Tallinn
#2 Spa Hotel in Tallinn
#3 Luxury Hotel in Tallinn
#3 Romantic Hotel in Tallinn
#3 Family Hotel in Tallinn
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Swissotel Tallinn 5*
Number of rooms: 238
Official Description (provided by the hotel):
This contemporary hotel is set in Tallinn's city center, 800 meters from the Old Town. The hotel offers 238 elegantly appointed guest rooms. Uniquely in Tallinn, the hotel has Executive Floors and a dedicated Swiss Executive Club Lounge. The hotel houses two restaurants and a deli for guests on the run; Purovel Spa & Sport delivers private fitness and relaxation facilities, including an indoor pool, a gym, a sauna and a steam room. ... more   less 
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Also Known As:
Swissotel Tallinn Hotel Tallinn
Swissotel Hotel Tallinn
Tallinn Swissotel Hotel

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