This hotel had higher standards in previous years.It had good food, good coffee, pleasant staff. I can only assume that the ownership or the management has changed between 2009 and 2010. Well designed yes, but shoddily built so that many things just do not work. I found that the key for my changing locker at the pool fitted every other locker except mine. The coffee in the cafe was terrible. The service in Tallinn seems to have reverted to the Soviet mode. Not exactly rude but unwelcoming, and also very unhelpful. Staff standing around doing nothing in a typical Soviet manner.
I do not agree with some previous comments about the food. Most of it I found disgusting. Ingredients that did not fit together. Sauces obviously out of bottles.
Nothing like it was before 2010.
Poor experience for a tourist. For business it might be ok if you need a sitting area where you can meet people and if you like designer toilets and bathrooms. But do not expect the fitting to work or not be broken.
Altogether a Soviet experience. Except for the bathrooms of course.
- Official Description (provided by the hotel):
- This contemporary hotel is set in Tallinn's city center, 800 meters from the Old Town. The hotel offers 238 elegantly appointed guest rooms. Uniquely in Tallinn, the hotel has Executive Floors and a dedicated Swiss Executive Club Lounge. The hotel houses two restaurants and a deli for guests on the run; Purovel Spa & Sport delivers private fitness and relaxation facilities, including an indoor pool, a gym, a sauna and a steam room. ... more less
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- Also Known As:
- Swissotel Tallinn Hotel Tallinn
- Swissotel Hotel Tallinn
- Tallinn Swissotel Hotel