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“Hotell Bern”
Review of Hotel Bern

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Hotel Bern
Ranked #25 of 83 Hotels in Tallinn
Kuusamo, Finland
1 review
“Hotell Bern”
Reviewed 27 January 2014

By Eero N. jan 23-25
Hotell is very nice locating near by ewrything we needed.
Breakfast was lovely, and the ladies in reception and serving us perfeckt.
During the last night in some room we heard wery noicy people, who was noising to the morning and it was a little bit difficult to sleep.
Bern is lovely small and near the old town and shopping centers.
Thank You wery much and we ;ll come again to visit Yoy and the hotell
Sinsierly Eero and Tuula N.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Eero N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, the staff at Hotel Bern, responded to this review, 30 January 2014
Dear Eero,

Thank you for the regards!

We are very glad that you enjoyed your stay here at Bern. We are working daily to improve on the noise level, cooperating with the nearby locals as well as the owner of the building. For now, we have already managed to have a security personel during the weekends.

We would love to have you both back!
Kind regards,
Bern Hotel's staff
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1,210 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
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English first
1 review
Reviewed 24 January 2014

Hello

Thank you very much for general good level of comfort of your hotel. I liked location from point - this is center, and same time I have comment, that no parking places. Neighbor hotel Tanallinna had already booked parking places.

Last staying I paid more than 40 euros for parking in the center.
Would be great if hotel will organize a parking place rent agreement with Europark or similar company and guest do not need to care about it (I mean that parking place could be include to invoice)

Breakfast-medium level, there was not any hot dishes ready like sausages , pancakes etc. Kitchen was able to prepared only eggs, Ph scrambled by "made for you" system -that's good, but took more time.

Best regards,
Irina

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Irina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, the staff at Hotel Bern, responded to this review, 30 January 2014
Dear Irina,

Thank you for the letter!

We are very happy to hear that you found Bern Hotel a good place to stay in Tallinn.
We will definately work on improving and your suggestions will be considered, also.

Looking forward to host you here again!
Best wishes,
Staff of Bern Hotel
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New South Wales, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 January 2014

My partner and I stayed at Hotel Bern for 3 nights in January and it was really lovely. The hotel is nice a quiet but still in a great location, close enough to walk everywhere. The main thing we noticed above all else though was that the staff were so friendly, welcoming and helpful. I would really recommend staying at this hotel!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Morgan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, the staff at Hotel Bern, responded to this review, 30 January 2014
Dear Morgan,

Thank you for your warm post and also your recommendation!
We really appreciate your time and effort put into reviewing our hotel.

Hopefully this will be a good tip to other Tripadvisor users, too!
Cheers!
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Piispanristi, Finland
1 review
Reviewed 20 January 2014

Nice little and quiet hotel, good location. very clean.
Polite and helpful staff.
Nice little meeting room. Excellent restaurant near hotel name
" Lusikas".

We stayed only one night.
Hotel is perfect for couples for long weekend holidays.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Merja L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, the staff at Hotel Bern, responded to this review, 30 January 2014
Dear Merja,

Thank you for your recommendations!
Surely this post will be helpful for other travellers of Tallinn, also. :)

We hope to see you back soon!
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Alford, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 January 2014

We stayed in this hotel over the new period and highly recommend it for your stay in Tallinn. Spotless room, staff very pleasant and helpful and good breakfast. Within walking distance of Old Town Square and ideally suited for most attractions without the need of public transport.

My husband and I are hoping to return to Tallinn for three nights in August before self-drive tour of Latvia and Lithuania and I would defintely consider a return visit to the Hotel Bern.

I agree witgh a previouys posting that it would have been nice if the dining room had been open in the evening but the Beer Garden next door does excellent food so not a problem and loads of eating places within easy reach.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Alison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, the staff at Hotel Bern, responded to this review, 30 January 2014
Dear Alison,

Thank you for your kind words!
We are very happy to see that you were so pleased with your stay.

Hotel Bern's doors are open for your next visit any time you decide to come back to Tallinn.
Cheers!
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Los Angeles, California
Level Contributor
103 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 14 January 2014

I liked almost everything about this hotel, good location, clean, nice breakfast, etc. but unfortunately an otherwise very good experience was marred by a very clumsy internet connection. First of all, they use a system of temporary usernames and passwords, which require inputting at every new connection, if you have multiple devices you need a different one for each of them. That would still be ok if t wasn't for the fact that the connection wasn't working. I went down to reception and they said it was a problem with my device(s), I'm an experienced user so I had already tried different rebooting and troubleshooting strategies, with multiple devices (tablet, smart phone, Laptop). I felt very confident that it was not my device but they said they could not do anything because they weren't in charge of the IT management in the hotel. The day after I got confirmation from other hotel guests that indeed the internet wasn't working. The least I expect in such a situation is an apology and a discount. I travel for work and one of my most important criteria for selecting a hotel is a reliable internet connection, on which my work depends.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank f64CM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, the staff at Hotel Bern, responded to this review, 30 January 2014
Dear guest,

Thank you for your feedback!
First of all, we apologize for your inconvenience! As an experienced user you understand that the login system has been installed to create a reliable and safe connection for our guests.

The fact that the connection was weak during your stay is unpleasant, of course. We hope that this did not create you anything more than discomfort and that you can accept our apologies.

Kind regards,
Hotel Bern staff
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St.Peterburg, Russia
1 review
Reviewed 14 January 2014

Nice hotel, good location close to the Old Town. Very polite and helpful staff. Accommodation, rooms, service level correspond to the declared level. Breakfasts with ample assortment. I missed only espresso. During my stay (5 days) noticed only two things that someone might not like: room on the 3rd floor does not open a window and iron fence outside the window constantly pounding rain (when it is).

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Boris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TallinnHotels, the staff at Hotel Bern, responded to this review, 30 January 2014
Dear Boris,

Thank you for your comments!
It is great to see that you were pleased with your 5-day stay here at Bern Hotel!

Hopefully we will be able to show our gratitude the next time you visit Tallinn and our hotel. :)
Greetings!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Bern

Property: Hotel Bern
Address: Aia 10 | Old Town, Tallinn 10111, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#8 Family Hotel in Tallinn
#14 Business Hotel in Tallinn
#18 Romantic Hotel in Tallinn
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Bern 3*
Number of rooms: 50
Official Description (provided by the hotel):
A host with an individual and attentive approach!* Located in Tallinn Old Town, amidst historic sights and cultural events* Cordial and helpful staff* Rooms with connecting doors for families* Equipment includes a bathrobe and slippers. Hotel Bern is situated in a bright and peaceful backyard, about 100 m away from the main street of Tallinn Old Town, called Viru street. About the same distance to popular shopping center, Viru Centre, hop-on hop-off buses, Spa which has a 50-meter swimming pool and children pool plus all Old Town important sights are in a reach. ... more   less 
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Also Known As:
Bern Hotel Tallinn

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