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175 - 180 of 1,593 reviews
Reviewed 21 May 2018

The location of hotell Bern is perfekt, stuff is friendly, breakfast is good enough. It is maybe a time to renovate some of the rooms. carpet, beds etc... But we are goming back altogether........Nice to see you again...

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank anjakaarinan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TallinnHotels, Guest Relations Manager at Hotel Bern, responded to this reviewResponded 8 June 2018

Dear anjakaarinan,

We appreciate Your good review! Thanks for Your comments on our location, breakfast, staff! I'm glad to hear you had a good stay! As well, thank You for advices, we will try to change the furniture of the rooms!

Anyway, it was a pleasure to host You here at Hotel Bern, so we are already looking forward to see You next time!

Kindly Yours,

Edvin Zabotin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2018

The hotel is wonderful and very well located, the breakfast is beautiful, very comfortable beds, good service, but there is no possibility to open the window in the room, and the air conditioning is noisy and prevents sleep.

Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Annashtein
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TallinnHotels, Guest Relations Manager at Hotel Bern, responded to this reviewResponded 18 May 2018

Dear Annashtein,

Thank You so much for Your excellent review! Your opinion as well as Your mentions about the location, the room and the service are very important for us!

However, I am sorry, that You felt some discomfort with the air condition. This year we will try to repair or change them up!

Waiting to see You again in our hotel!

Sincerely,
Edvin Zabotin

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Reviewed 4 May 2018

We stayed in Room 210 and the floor in the bathroom had a problem with the shower drainage. But a mop to move the water was in the shower. However, with the rest of the Hotel so excellent I believe that this issue should be corrected. A tube of sealant used where the tile meets the raised barrier coould solve the problem. I was able to use the mop to remove the water but I bet many people could not.
Otherwise a great Hotel.
Jim

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bigtinks2000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TallinnHotels, Guest Relations Manager at Hotel Bern, responded to this reviewResponded 19 May 2018

Dear Jim,

It is nice to hear, that You enjoyed Your stay in Hotel Bern! Moreover, I wanted to thank You for a great idea which could solute a problem with the shower!
We will try our best making hotel Bern a better place for our dear guests!

See You next time!

Best wishes,
Edvin Zabotin

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Reviewed 25 April 2018

We like Bern hotel whjich has a good location close to old city and in a quiet area in Tallinn. Rooms are good with comfortable beds and all necessary facilities. We enjoyed our two night stay in hotel Bern.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank alfonsfalk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TallinnHotels, Guest Relations Manager at Hotel Bern, responded to this reviewResponded 27 April 2018

Dear alfonsfalk,

Thank You for choosing our hotel, and for taking the time to write a review! We are so glad to hear that You enjoyed your accommodations.

Look forward to welcoming You back to our hotel in the future!

Sincerely,
Edvin Zabotin

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Reviewed 21 April 2018

On saturday night it was really impossible to sleep before two o'clock. It's a restaurang in on the same garden and people have fun outsides when they are smoking. Also hears the babble through the air duckt.
An other thing which was distriptive was the ventilation; it was not available exept sommertime. On the very sunny april day was the room warm and the window couln't open.
The staff was very kindly and helpfull to find solutions.

The breakfast was very basic, okey, but the six-minute egg was too difficult to kichen to make. First get I egg cooked max two minutes. After a relatively long waiting time was I served my order once again. This time very hot egg which was cooked at least 8 minutes.

Date of stay: April 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sirpa M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TallinnHotels, Guest Relations Manager at Hotel Bern, responded to this reviewResponded 28 April 2018

Dear sirpajm,

Thank You for Your review! I appreciate Your kind comments about our staff!

Firstly, we are sorry to hear about Your problems with the noise! While it can be a problem with certain rooms, You should feel free to ask for a quieter room any time. Some rooms also located on the other side of the hotel, where is definitely no noise. Please, if You decide to visit us again, send us an e-mail with your prefers about the room and we will be happy to offer a better accommodation next time!

Secondly, the ventilation is the main problem in the Hotel, which we can not solute, because of the building construction. Anyway, You could always ask for some extra ventilators, which our personal would bring exactly into Your room (or You may ask for the room with opening window).

We are looking forward to welcome You here again to serve the all-around standards You expect.

Sincerely,
Edvin Zabotin

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