Putting it quite bluntly, it's the staff that make this hotel. Set behind a courtyard, adjacent to a gentleman's club, opposite a patch where shady characters including a beggar hang out, with no views whatsoever, the hotel certainly cannot boast about location. It's conveniently placed opposite a pharmacy and a supermarket, but otherwise the street is not one I would choose to live in. Just on the border of the Old Town, but away from the tourists. Comfort in rooms leaves much to desire, as the bathrooms have no bath (they only have a walk-in shower, like gymnasiums), the furniture looks like it's been purchased from an IKEA lookalike, and the beds are so soft and spongy with a mattress so thin it would be much more in place in a prison cell than a 4-star hotel. But then, the staff are so great ... nothing is too much of a bother for them, they always greet you (except for one particular receptionist) with a friendly beaming smile and are so polite and helpful. Everywhere is spotlessly clean - this must be the cleanest hotel I have ever stayed at. The breakfast is also very good and sets you off with a great start.
The one point which definitely makes me not recommend this hotel is the uncomfortable beds.
- Official Description (provided by the hotel):
- A host with an individual and attentive approach!* Located in Tallinn Old Town, amidst historic sights and cultural events* Cordial and helpful staff* Rooms with connecting doors for families* Equipment includes a bathrobe and slippers. Hotel Bern is situated in a bright and peaceful backyard, about 100 m away from the main street of Tallinn Old Town, called Viru street. About the same distance to popular shopping center, Viru Centre, hop-on hop-off buses, Spa which has a 50-meter swimming pool and children pool plus all Old Town important sights are in a reach. ... more less
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- Also Known As:
- Bern Hotel Tallinn