This is supposed to be a 4 star hotel? The Rooms might be that and spa area is quite modern, but there are the positive things i have to say. Here comes the downsides: CUSTOMER SERVICE
it seems that Estonia is still very much stuck to the ways of the 70s and also this hotel. No Smiley faces can be seen on the faces of this hotels staff. Also note that the Saunas dont work in the morning... Morning saunas that aren't on?? Also note that the staff dont know anything about the policy of the hotels payment metods. Who in their right mind carries money to the spa area?
And then has to get the money from the room to pay for a drink.. Also other members of our party
had to pay drinks rightaway after swimming and others didnt have to pay except later. Other staff members took money and others didnt.
And also dont try get a drink from the hotel lobby bar at night because you cant get any service.
Swimming pools are clean and otherwise good. Rooms are good.
Customer service is bad and the policies of the hotell unknown to the staff.
- Official Description (provided by the hotel):
- Tallink Spa & Conference Hotel is a futuristic hotel designed to make guests wonder at their every step. Our spa with different saunas and pools is the perfect place to relax and recharge. Have a few drinks, chill in the jacuzzi or be bold and swim outside into the freezing air. But if you're here to work, our conference center offers a variety of rooms for meetings, seminars and workshops. Located just a 5 minute walk from the Old Town our hotel is perfect for everyone! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Hotels.com, TripOnline SA, Ebookers, 5viajes2012 S.L., HotelQuickly, Evoline ltd and Cancelon so you can book your Tallink Spa & Conference Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Tallink Hotel Tallinn
- Tallink Spa And Conference Hotel
- Tallink Hotel Conference