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“Colourful Hotel, OK location” 3 of 5 bubbles
Review of Tallink Spa & Conference Hotel

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Tallink Spa & Conference Hotel
Ranked #35 of 82 Hotels in Tallinn
Kajaani, Finland
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Colourful Hotel, OK location”
3 of 5 bubbles Reviewed 27 December 2013

The hotel is located close to the harbor, and within walking distance from the old town. The carpets, walls and interior colors around the hotel were astonishing, surely the designer has been on acid or something... worth of see, at least once.
The staff was friendly, and they spoke OK english, no troubles at check-in or checkout. The room was clean, and quite good compared to the price, but the beds were no more in good shape, maybe good idea to change them in near future. The hot water supply was somehow limited during our stay, which surprised me.
The complimentary spa was a bit worn, but pool bar was nice, no drunks during our visit. Saunas were all in use, and some of them were nice for a Finn too.
The breakfast was average with scrambled eggs and sausages, no surprises there, I would have liked more vegetables, but maybe next time.
And the slippers, they are in the minibar.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Dnapekko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Nummela
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 24 December 2013 via mobile

Can't decribe. Dirty spa and poor service in all levelsNever come back. Ok if you want feel old Russia in the present. Anyway have to say thaty some of front officers and older cleaning ladies were nice.

Stayed December 2013, travelled with family
Helpful?
4 Thank Jarkko T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Tallinn hotels

Brussels
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 bubbles Reviewed 18 December 2013

I must say that I just tried the SPA and not the hotel.
The SPA is not worthy and dull. Old and badly maintened. The swimming pools very cold. Half of the attractions (hammans, showers....)were malfunctioning. Not a SPA to relax but an old aquapark. The decor was kitch, the locker rooms were very bad.
DO not go there if you want to relax but just if you want to entertain children.

  • Stayed December 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank trolleypacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver L, Front Office Manager at Tallink Spa & Conference Hotel, responded to this review, 23 December 2013
Dear Guest,

Thank you for choosing Tallink Spa & Conference Hotel for your stay in Tallinn. We appreciate your feedback and we are sorry that we were little bit overcrowded on that day. Attractions and saunas are repaired for now. We do hope you visit us again.

With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hanko, Finland
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 19 November 2013

I stayed at this hotel several times a year since several years, and used to book it for colleagues and associates, but recently it has lost alot , if not all, of its qualities.

I want to point out that I USED TO go there, because my latest visit -last week- was an all time low : It started already with the very rude and unfriendly girl at the front desk, who made me feel like a criminal because I dared to ask if it was possible to park my car in the underground garage... Other items include my room not being clean (I had the pleasure of finding a dirty sock and underwear next to the small sofa, and long hair in the sink and shower), constant machine noise in the room all night long, 2 of the 4 saunas out of order, and NO showers in the entire spa had warm water, only ice-cold.

Also the check-out was far from desirable: 1 person with limited language skills, and when I asked to check me out he told me to wait... did some paperwork for a few minutes and then asked me "what you want". A print-out of my invoice was only possible after a seemingly compulsory deep sigh.

I honestly think this was my last visit in this hotel. It is also definitely not a hotel I will keep recommending to colleagues or business partners. I would feel ashamed to have them get this poor level of service following my recommendation.

For this money you can stay at far better hotels in Tallinn, with much better service and more up-to-date facilities. It really makes me sad that poor management can turn a once excellent and preferred hotel into a no-go accomodation for obvious reasons.

  • Stayed November 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Braminfunland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Espoo, Finland
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 11 November 2013

The hotel is located very close to the ferries and it is easily reached by walking. The old town and the downtown are also very close.

The spa is free of charge for hotel guests and it is very nice, many saunas and pools. Weekends are more crowded and the spa area is full of drunken people because of the fact that the pool bar is open all the time and drinking is allowed in every part of the spa. I did not find it akward but some may do that.

Rooms are nice and clean BUT the beds are extremely low and uncomfortable and the blankets are super thin. There were no extra pillows and the pillows on the bed were also very thin. This is not a good thing for 4 star hotel!!

Room Tip: Sea view is nice, worth to ask!
See more room tips
  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank karohei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 23 October 2013 via mobile

We enjoy our stay in this hotel in June 2013. It has a huge complex of pools and saunas. It has a swim up bar at the pool with an enjoyable menu of drinks. It has a well done breakfast buffet in the morning. We enjoyed the walk to the old city. We had plenty of room for three in our deluxe room. I would stay here again if I am in Tallinn again. We arrived on the Talink ferry from Stockholm and we're able to walk to the hotel.

Stayed June 2013, travelled with family
Helpful?
2 Thank starrpiano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riga, Latvia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 21 October 2013

We chose it for the SPA facilities for a family weekend (as there are inside pools and 1 outside, sauna is average). We got a nice view on a ferry harbour, the room was clean, but everything was quite shallow there. Breakfast is average, so if you do not need pools, there are better stay options in Tallinn.

Room Tip: Room 505-top floor-view on a ferry harbour
See more room tips
  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Alina_lv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tallink Spa & Conference Hotel

Property: Tallink Spa & Conference Hotel
Address: Sadama 11a, Tallinn 10111, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Tallinn
#26 Luxury Hotel in Tallinn
Price Range (Based on Average Rates): £
Hotel Class:4 star — Tallink Spa & Conference Hotel 4*
Number of rooms: 275
Official Description (provided by the hotel):
Tallink Spa & Conference Hotel is a futuristic hotel designed to make guests wonder at their every step. Our spa with different saunas and pools is the perfect place to relax and recharge. Have a few drinks, chill in the jacuzzi or be bold and swim outside into the freezing air. But if you're here to work, our conference center offers a variety of rooms for meetings, seminars and workshops. Located just a 5 minute walk from the Old Town our hotel is perfect for everyone! ... more   less 
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Also Known As:
Tallink Spa And Conference Hotel
Tallink Hotel Tallinn
Tallink Hotel Conference

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