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“St Olav and another nice stay in Tallin” 3 of 5 bubbles
Review of St Olav Hotel

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St Olav Hotel
Ranked #53 of 82 Hotels in Tallinn
Helsinki
Level Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“St Olav and another nice stay in Tallin”
3 of 5 bubbles Reviewed 23 February 2013

The hotel vs. rate is a perfect match, in case you are looking for ok accommodation/service in the heart of Tallin old town.
St Olav, an old and a unique building provides with different kinds of rooms and ours was on top floor with a roof window this time.
The room was really beautiful, small though but the downside was that there was no wardrobe in the room.
For 2 night is, was ok to have your clothes in your suitcase, but had we stayed longer, it would have been a real issue.
We liked the bar downstairs in the cellar to have “one more for the road” as it was as if you were sitting on your own living room, rather than in a bar. Our waitress was really customer oriented.
This hotel is for people looking for a different kind of an accommodation ( vs. newly built hotels) and the rate level is low enough. Because of the labyrinth style architecture this hotel is maybe not suitable for those who don’t want to climb stairs.
Would we go again? Yes, why not.
Restaurants we wish to propose in particular; Von Krahl on the Rataskaevu street (dinner requires a table reservation) and Ristorante Pulcinella, especially for pizza lovers and of course the Balthasar in the heart of the old town.

  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank AEROTRAVELLING
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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762 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
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  • Finnish first
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English first
Chicago, Illinois, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 18 February 2013 via mobile

The room was so-so, bathroom smelled like mildew which honestly is no big deal having traveled and stayed in budget places all over the world. What's not okay is when it came time to leave we were scammed pretty badly by the cab which the hotel receptionist had called for us. This is a common scam in Tallinn but I'd have thought the hotel would care for its guests enough to call for a legitimate taxi company.

My email to the hotel was left unanswered which leaves me to believe they either already know about it and don't care, or they don't know about it and don't care to fix it. Either way it is no way to treat their guests especially when there are so many other great and inexpensive places to stay right next door in Old Town. Amazingly they just don't seem to care at the St. Olav.

Cant wait to return to Tallinn; my girlfriend and I had a great time there, but we should have listened to all the other poor reviews of the customer service on tripadvisor before booking this place. Our next stay will be elsewhere.

  • Stayed February 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Ed G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Vantaa, Finland
Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 11 February 2013

A decent accomodation.

Rooms are clean. So clean that you can eat off them. You got your standard cupboards, desk, TV. Windows might look down to Old Town or to a blank wall, which was my case.
There's really nothing that I can complain about. Heating was awesome. Rooms were clean. Beds were comfortable. Hotel looked and feel nice with it's Victorian age decor. Sadly, I didn't get to taste the breakfast, but I've read that it's delicious. Definitely would stay here again.
Besides - it's Old Town. It's made for tourists. Every street hosts a plethora of shops, bars, pubs, restaurants and so forth.

But keep in mind - NO ELEVATOR. So getting around to 3-rd and 4th floor will be a hassle.
No room service, either due to the lack of said elevator or due to the fact that it's too difficult for the staff to move around.

I booked an economy room with twin bed setting. Economy room means that you are going to sleep on the 4th floor, just under the roof. Which can be really neat when it rains and pours outside or if you really don't want to leave your hotel room at all, but it has it's downsides since the rooms are on the 4th floor and there's no elevator.
Also, building is over 500 years old and it has maintained it's old-timey feel with staircases that will make you sweat.

Anyway. I booked the room. Got on the 4th floor. Got into my room. Very cozy. Loved it. Perfect.
But.. It was on 4th floor and I was going out with my partner. Also, they managed to give us a double bed, instead of 2 single beds.
Called reception. They promised to fix the situation immediately and also I asked to be moved onto the first floor.
They did it. Got myself a free upgrade to standard room.

Standard rooms are bigger, but.. since they are bigger it doesn't really mean that they are better. Really high ceilings. Like 4 meters. No decorations really. So the room will echo a bit and feel hollow. Good for a night or two.

Booked through booking.com

Room Tip: Rooms 107-109 are right next to the big lounge area where the restaurant is. It was actually the bes...
See more room tips
  • Stayed February 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Tõnu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
181 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
5 of 5 bubbles Reviewed 7 January 2013

It is a really charming hotel! At first, when the receptionist told me that I would have to carry my baggage up to the 3rd floor by the stairs, I was not so sure. But then, as I walked through the narrow sinuous passages that took me to my room, I fell in love with the stairs and the whole building. It is an amusing blend of an old house from 1437, with a neoclassical front and 21st century comforts. Each floor is unique and many guests get lost when they come and go to their first breakfast. I recommend get lost there, and don’t forget your camera when you leave your room. I know that if I come back to Tallinn and stay elsewhere, I will regret it. I had already been in Tallinn before, and now I regret not knowing about this place before.
I booked a twin standard room, for me and my friend. The beds, the heater, the size of the room, everything was ok. The floor of the bathroom is heated, so it is always warm. In cold Estonian winter it is an advantage to remember.
The location is good. It is in the beautiful old town, where we can spend a week or even more, if we have time.
The only problem was the lack of tourist information at the reception desk.

  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Nizinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 27 December 2012

Excellent Location! It is in the historic Old Town and all the historic places you would want to see is a few minutes' walk away . Staying in the Old Town is ideal base to explore Tallinn as the hop on hop off bus passes by the Old Town.

Buffest breakfast was sumptous! One has so many choices. I was excited to have breakfast everyday. I've tasted the best sardines there.

There was no coffee/tea making facility in the room. To get hot water, one has to go down to the reception and bring his mug. The staff has refused to bring hot water to the room which I cannot understand.

Room Tip: There are no elevators in this 500 yr old hotel. Ask for a room in the lower floors.
See more room tips
  • Stayed October 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank camilletravelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 20 December 2012

On 17th October we booked –and paid - thru Air Baltic a 4 night stay at St Olav**** in Lai St, 5, Tallin from 5th to 9th December. When we arrived at the hotel straight from the airport, around 20.30 we were told that the heating system in the room intended for us had broken and they have arranged lodgings for us at other hotel in town, a Gotthard Residents. We believed this explanation in good faith, although the location of the other hotel was not what we wanted and they did not even offer to accompany us or bring us and our suitcases there given the late time, the cold and the snow. They said they would invite us to a bottle of champagne to make up for the inconvenience caused.
We would have lived thru it with no fuss were it not for the fact that we had to shower every morning in cold water, we had to make line and wait for 15 or more minutes every morning to get breakfast (so small is their breakfast facility), we arrived one day to our room to have a rest at almost 5 afternoon and the room was still unmade and when we went to St. Olav to fill a claim, we were told that no complaint book was available at all and we could send them an email if we wanted to pursue further the issue. We did and have not received any explanation or apology.
We did choose to complaint at St. Olav and not to Gotthard’s because our deal was with St. Olav. Fact is, we had booked and prepaid for a so called 4 star hotel right behind the Town Hall and we were sent to guest house at the other end of town with not even a name on the door that made our move there easier. By the way, we are still waiting for that bottle of champagne that should compensate us for the inconveniences caused.

Stayed December 2012, travelled with friends
Helpful?
1 Thank DRP500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Finland
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 11 December 2012

Built in an old house, this hotel is a complex of narrow ails and stairs. Do not bring any heavy luggage, there is no lift. Our room at fourth floor was spacious and clean. There is no aircon, so the top floor rooms might get hot during summer, but now in December the temperature was ok.

  • Stayed December 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Olli L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about St Olav Hotel

Property: St Olav Hotel
Address: Lai 5, Tallinn 10133, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#31 Luxury Hotel in Tallinn
Price Range (Based on Average Rates): £
Hotel Class:4 star — St Olav Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
St Olav Tallinn
Hotel St Olav

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