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Rixwell Gertrude Hotel
Ranked #24 of 109 Hotels in Riga
Certificate of Excellence
Zaporizhzhya, Ukraine
Level Contributor
203 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Good”
Reviewed 8 November 2013

It's not 4* star, i can give it just 3*. Small room with big nice bathroom. Warm and clean. Once they forgot to clean the room, but the next day i got a little present as a compensation.

The breakfast was ordinary. Yes, they offer champaigne. But I'd rather have good coffee instead.

Close to the center and bus/trains stations.

I can recommend this hotel if you don't care about breakfasts.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank brilliantcreature
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaceLea, Public Relations Manager at Rixwell Gertrude Hotel, responded to this review, 9 January 2014
Dear brilliantcreature,

We're happy you enjoyed your room and had what seems to be an overall positive experience with our service. While we'd never underestimate the importance of a cup of coffee in the morning, some of our guests prefer champaigne or other drinks, so we offer a variety of foods and beverages to choose from.

Thank you for staying with us, and we hope to see you again as our guest.

Our very best regards,
Dace Lea Briede
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504 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
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English first
Milton Keynes, United Kingdom
Level Contributor
123 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 2 November 2013

Just returned from Riga having stayed in the Gertrude Hotel. The room was clean, warm and pleasant, not huge but adequate. The bathroom was spacious and clean. There was a well stocked minibar with a price list - so no shocks at end of stay.
The let down was the lobby bar and the breakfast. The breakfast was not the greatest, due to fact that none of the hot food was hot! Luke warm at best. The porridge was not porridge but more like a tapioca pudding and luke warm. The upside of breakfast was the sparkling wine on offer.
The lobby bar was very poor. Extremely small - more than 2 people in there would be a crowd. The bar is unmanned, you have to ask in reception for someone to serve you. Beware they do not have all that is on the drinks menu. We asked for an Irish coffee but they had nothing to make it with and to be honest did not really know what one was.
The staff we met we're all friendly and helpful.
This hotel is a little out of the way and there is very little around it. We did not mind the walking but others may find it not to their liking.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KarenAaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaceLea, Public Relations Manager at Rixwell Gertrude Hotel, responded to this review, 9 January 2014
Dear Karen,

We appreciate your thorough review of our service and are glad you enjoyed your suite and our staff. Our hotels put great emphasis on treating each one of our guests in a friendly and professional manner. We're sorry to hear, though, that our breakfast and bar left you less satisfied than we would have wished. Your remarks have been noted, as we're constantly working on raising the quality of our service even higher.

We sincerely hope to see you again in one of our hotels.

Kindest regards,
Dace Lea Briede
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Orimattila, Fin
Level Contributor
44 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 October 2013

Small rooms and large modern bathrooms. Minibar and AC ok.
Clean rooms and carpets. Soundproofed windows and thick walls.
Free parking outside on the street, very good breakfast with sparkling wine.
Good value for your money.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
1 Thank Kajde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIVERPOOL
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 October 2013

This hotel is not a four star for sure its not central the breakfasts need reviewing unless of course you like spuds peas and carrots for it the sausage more a frankfurter eggs are alleged to be fried but must have been cooked and left for hours the rooms are not fantastic it must be the smallest bar in riga if you can get served that is there was never anyone available overall never again to riga or this hotel far to expensive in both instances

Room Tip: dont no of any
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  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank marvin17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matiss_Cesnieks, Manager at Rixwell Gertrude Hotel, responded to this review, 9 October 2013
Dear, Guest
Thank you for choosing our Hotel and even more for your comments you shared with Trip Advisor readers.
We like to inform, that we constantly improving our services - including breakfast buffet meal variations and our personal training as well. Please accept our apologies for caused inconveniences regarding the services, and we already forwarded your comments to corresponding hotel departments and we already make all important corrections.
We like to say thank you one more time for your honest comments about our Wellton Gertrude Hotel. Our guest thoughts are important for us, that's how we may know where our services are in need of improvement.
We hope, that we have the opportunity for welcoming you back to any of Wellton Hotels in the nearest future.

Kindest Regards
Matiss Cesnieks
Wellton Hotel Group
Assistant Marketing Manager
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Glasgow, United Kingdom
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 30 September 2013

Thus is a 3 star hotel at best. It is a long way from the old town in quite a run down area. We paid for a deluxe room with 'city view' the room was huge but we had a view of the internal courtyard. The receptionist said there is no cityview just a street view which isnt very pretty so don't waste your money. The breakfast was good,plenty of choice. The bar is a joke and the receptionist is expected to do both. He was the only person on duty on a busy Friday night. I wouldn't go back to this hotel.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank linpinGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matiss_Cesnieks, Manager at Rixwell Gertrude Hotel, responded to this review, 2 October 2013
Dear Reviewer

Thank you for taking the time to share your review about your recent visit.
We are pleased that you found so many positive aspects that you enyoed during your stay with us, but equally disappointed that there were some things not to your liking and we would like to express our sincere apologies for any shortcomings you may have perceived in our standarts of service or facilities.
Once again thank you very much for your comments and we hope that all things considered you will decide to revisit Wellton Gertrude Hotel in future.

Kindest Regards

Matiss Cesnieks
Assistant Marketing manager
Wellton Hotel Group
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pompano Beach, Florida
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 September 2013

Completed a 5 night stay one week ago and were pleased with the service, the room, secured parking and the very complete breakfast. The renovation going on in another part of the hotel was not a bother though the stairs which were used by the workers were not as clean as the rest of the hotel - this did not hamper our stay in any way. Close enough to city center and the Art Nouveau District, the extra couple of blocks is worth the cost savings. Comfortable beds, updated en-suite bath, WiFi and refrigerator. We would stay there again.

Room Tip: Choose a room away from the street.
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pearl212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matiss_Cesnieks, Manager at Rixwell Gertrude Hotel, responded to this review, 30 September 2013
Dear Reviewer

Thank you for posting review on Trip Advisor concerning your recent stay at the Wellton Gertrude Hotel.
We apprecite your feedback regarding your stay. At the Wellton Gertrude Hotel, we continuosly strive to meet your needs and expectations: therefore your feedback is very important to us.

Thank you once again for sharing your experience with us, and we look forward to welcoming you back at one of Wellton Hotels.

Kindest Regards
Wellton Hotel Group
Matiss Cesnieks
Assistant Marketing manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malvern, United Kingdom
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 September 2013

6 of us stayed here for 3 nights in May 2013 for my stag weekend! This is a small hotel but is well looked after. The rooms and bathrooms my group had were all recently renovated and were everything we needed. Bed was comfy, bathroom was nice, there was also a TV and a minibar.

The hotel isn't too far from the airport and is a short walk from the centre of Riga, maybe 10 or 15 minutes. To walk this in the day time is fine and it's quite a nice walk but we got a taxi back on the nights which was around 7lats (£8.50ish) to be on the safe side.

Hotel staff were efficient enough, never smiled at us much,but we were on a stag do so either they were just jealous or we annoyed them...

Breakfast is buffet style and had a good selection of cooked and continental items. The lobby has some nice sofas to relax on and there is a small bar there too. Hotel also has free wifi which we had in our rooms and not just the lobby.

To sum up this hotel is a great place to stay for the price bracket and we thought we got really good value for money. Riga is an amazing city with enough to keep you occupied for a weekend and offers cool nightlife with plenty of pubs and clubs and if that's not your thing there is plenty of history to look at instead.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Owen1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matiss_Cesnieks, Manager at Rixwell Gertrude Hotel, responded to this review, 30 September 2013
Dear Reviewer

Thank you very much for your letter and for your kind words regarding your stay at the Wellton Gertrude Hotel.
We are very pleased to learn that you have very much enjoyed your stay with us and that you found everything of high standard, especially hotel services. We would also like to thank you for your positive comments about our room amenities and breakfast buffet food quality.

We look forward to welcoming you back to our Wellton Gertrude Hotel.

Kindest Regards
Wellton Hotel Group
Assistant Marketing manager
Matiss Cesnieks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rixwell Gertrude Hotel

Property: Rixwell Gertrude Hotel
Address: Gertrudes iela 70, Riga 1009, Latvia (Formerly Wellton Gertrude Hotel)
Region: Latvia > Riga Region > Riga
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#22 Business Hotel in Riga
#24 Luxury Hotel in Riga
#25 Romantic Hotel in Riga
Price Range (Based on Average Rates): £
Hotel Class:4 star — Rixwell Gertrude Hotel 4*
Number of rooms: 79
Official Description (provided by the hotel):
Rixwell Gertrude Hotel is located within the central area of the Riga city in a nineteenth century Art Nouveau style building, which was restored recently. The Hotel offers 79 bright and spacious rooms with excellent soundproofing. All this make Rixwell Gertrude Hotel attractive for Riga guests and travelling families with children. Riga is an amazing city with European heritage and authentic charm. Its visitors are simply destined to fall in love with its parks, churches, canals and Art Nouveau buildings. Make sure that for your stay in Riga you choose a place that speaks the same language with the city and its people. Whether you are visiting Riga for business, leisure, social or family purpose, in Rixwell Gertrude Hotel we are commited to providing you with the highest quality of hotel services! We know that little things do matter when you are travelling. ... more   less 
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Also Known As:
Fg Gertrude Riga City Centre Hotel Riga

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