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“Excellent service”

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Dome Hotel & SPA - Relais & Chateaux
Ranked #1 of 109 Hotels in Riga
Certificate of Excellence
Trondheim, Norway
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent service”
Reviewed 26 December 2013

Stayed for three nights in december in one of the smallest rooms (303). The most delightful service and hospitality from the staff. Perfect with good SPA in such a small hotel (only 15 rooms).

One minor detail; Since the bidet in the bathroom only rarely is used by guests, the water lock got dry and a rather heavy sewage odor made me uncertain about the last "dot".

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Håvard Ravn O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, 5 February 2014
Dear Håvard Ravn O, I am delighted that you really enjoyed your stay in our hotel. Our team all pride themselves on ensuring that all of our guests are truly cared for and it is always lovely to see this being recognized.
We will definitely take care of bidet problem and hope that we will be able to welcome you back to the hotel before too long so that we can all take care of you once again.

Kind regards,

Justs Juhno
Front Office Manager
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291 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 November 2013 via mobile

Lovely service - from the arrival, in the restaurant, the breakfast to the check-out.
Cosy place.
Clean and lean rooms - nice details.
One of the best, customer oriented breakfasts ever had.
Definitely the place to stay while being in Riga.
Can't wait coming back in summer to enjoy the terrace.

Stayed November 2013, travelled on business
Helpful?
2 Thank Franzecco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, 27 November 2013
Dear Franzecco, thank you very much for writing this great feedback from your stay in our hotel. We are very glad you liked and enjoyed our hotel and everything about it, especially the breakfast.
Our Roof-top terrace is an amazing place to visit next summer and we hope that you will visit us again very soon!!!

Kind regards,

Justs Juhno
Front Office Manager
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London, United Kingdom
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 September 2013

We had a wonderful stay at the Dome hotel and Spa. Beutiful decorated rooms, clean and well equipped. Staff was very helpful and friendly!!! Very good breakfast and we had a perfect dinner in the restaurant. Hoping to receive the recipee for their incredible peanut cake. Spa treatment was excellent as well!! Will definitely stay there again next time we go to Riga.

  • Stayed September 2013, travelled with friends
    • Value
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Helpful?
2 Thank Sigrid T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, 4 October 2013
Dear Sigrid T, thank you for writing about your recent stay with us. I am so happy to hear that our spa, guest rooms, restaurant and helpful staff contributed to a great stay with us! We appreciate your recommendation and hope to have the opportunity of welcoming you back again soon!

Kind regards,

Justs Juhno
Front Office Manager
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Oslo, Norway
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 July 2013

We booked this hotel because of the very good reviews and we haven't been disappointed at all. It's a beautiful small hotel, clean, central location, excellent interior, very helpful and friendly stuff.
Yes, there's a reason why this hotel is the Traveler's Choice Winner!!

  • Stayed July 2013, travelled as a couple
    • Value
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Helpful?
3 Thank MoernO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, 12 July 2013
Dear MoernO, I would like to thank you for your gorgeous feedback, and for taking the time to write and post it on our TripAdvisor page. It was delightful to read your wonderful comments. It makes us proud to know that we lived up to your expectations. We look forward to seeing you at Dome Hotel & SPA again!

Kind regards,

Justs Juhno
Front Office Manager
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New York City, New York
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 July 2013

Arrived t the Dome Hotel and found it lovely, clean, and the staff was o helpful and inviting. Rooms were well appointed with a gorgeous bathroom. The Lobby is welcoming with iced tea and coffees. Nadia was helpful in helping us seek out places to visit. Glad we are staying two more nights. Very conveniently located.

  • Stayed July 2013, travelled as a couple
    • Value
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Helpful?
2 Thank Deborahc90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, 12 July 2013
Dear Deborahc90, I am glad to hear that you have had an enjoyable experience at Dome Hotel & SPA. Our daily main concern is to look after our guests offering them our undivided attention. I can tell that we have reached our aim. We look forward to welcoming you back at Dome Hotel & SPA!

Kind regards,

Justs Juhno
Front Office Manager
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Cambridge, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 June 2013

We had a 2 night stay at the end of a long overland trip from the UK. Riga is a beautiful old city & we are so happy that we chose this hotel to end our trip.

The location is perfect. On a quiet street in the old town - minutes walk from the Cathedral.

The staff were very friendly and attentive.

The rooms themselves beautiful - very clean & the highest standard of furnishings. Attention to detail superb.

The breakfast - what can we say - absolutely exceptional. We have travelled quite widely & this has to be up there with the very best. Choice & quality incredible.

We wil certainly return.

If anyone is wondering where to stay - have complete confidence in booking this hotel.

To the hotel staff - Thank you for a wonderful stay!


Chris & Helen (UK)

Room Tip: We can only comment on our room 405 - beautiful. But strongly suspect that any room would be just as...
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Pools44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, 4 July 2013
Dear Pools44, thank you so much for this fantastic review; we are really glad you had a great end of your trip in Riga and you enjoyed all the nice things about our hotel. We look forward to welcoming you back again soon, feel always free to contact us personally: we are all at your complete disposal.

Kind regards,

Justs Juhno
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 June 2013

We're just back from a 3 night stay at the Dome Hotel. Everything about the hotel is excellent, from the room decor to the service. The staff quietly went out of their way to make our stay very special. The rooftop terrace is the perfect little oasis for wine. Special mention must go to the lovely wait staff. Would recommend using the spa - our treatments were excellent. One of the best boutique hotels we've stayed in.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JennyWanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JustsJ, Front Office Manager at Dome Hotel & SPA - Relais & Chateaux, responded to this review, 25 June 2013
Dear JennyWanderlust, thank you for the review of our service and facilities, I am delighted that we performed so well. It is fabulous to read that you had such a great stay with us. We are very pleased that you enjoyed everything from room decor to SPA treatments. We look forward to welcoming you all back to the Dome Hotel & SPA when you are next in Riga.

Kind regards,

Justs Juhno
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dome Hotel & SPA - Relais & Chateaux

Property: Dome Hotel & SPA - Relais & Chateaux
Address: Miesnieku iela 4, Riga 1050, Latvia
Region: Latvia > Riga Region > Riga
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 109 Hotels in Riga
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Dome Hotel & SPA - Relais & Chateaux 5*
Number of rooms: 15
Official Description (provided by the hotel):
Chic and stylish, warm and personal, inspired by luxury the Dome Hotel defines a new hotel experience in the heart of Riga's charming old town, a stone's throw from all cultural attractions, restaurants, bars and the financial district. Hotel Chain: Relais & Chateaux. ... more   less 
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