Arriving at the hotel, the first impression always made is by the reception staff, and our impression was that the ladies customer service was not very welcoming, quite tight and formal, and it did not feel like we were very welcome. We had booked a basic double room, the view was OK, the room was clean and it had all the small extras that you expect from a 4 star hotel, the beds were a little small though, and pushed together to make a double bed, which of course means its not a double bed (per say). The breakfast was a disaster. We actually did not eat the breakfast on the second morning of our stay because it was so horrible. There was not much to choose from. It consisted of watery vegetables with no taste, egg omlet that was also watery and had no taste, the juice had run out, the coffee was bad and everything just looked sad and withering, being in the restaurant industry myself, I know a good hotel breakfast and this really was not up to 4 star standards. On leaving the hotel - the receptionist lady was just really rude. She did not ask us if we had a nice stay, she was just very formal and unfriendly. I would not stay in this hotel again, although the rooms are clean, we saw much better ones in better locations as-well for the same price on booking.com. Don't go here.
- Official Description (provided by the hotel):
- Rixwell Old Riga Palace Hotel is hidden from City Center hustle and bustle in the quiet Old Riga street. Hotel’s 6-storу Art Deco building offers 100 elegantly decorated and comfortable rooms that are perfect for romantic leisure as well as business. All hotel’s room decorated with classical furniture and antique items. The hotel has a capacity of hosting 200 guests. Due to its location, the hotel is a good choice for ones, who want to combine the relaxing stay and sightseeing of Old Town. Rixwell Old Riga Palace Hotel is located in the very heart of Old Riga town and offers different services – lobby restaurant, wellness and SPA centre (solarium and gym not available till september), Nuga Best massage bed, sauna with whirlpool tub, conference room and banqueting facilities, car parking. ... more less
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- Also Known As:
- Old Riga Palace Hotel Riga