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“DISCUSTING”

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Grand Hotel Kempinski Riga
Ranked #85 of 109 Hotels in Riga
Nivala, Finland
1 review
“DISCUSTING”
Reviewed 22 June 2010

Stayed at this hotel last Easter and it was so bad...
The staff was very rude, room was dirty ( someone had broken a bottle in our room before us and there was lot of broken glass under our bed), our tv didn't work and we could't sleep because of the noise. Also twice someone had thrown up in the elevator.. Do i have to say anything more..

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

223 reviews from our community

Traveller rating
    18
    62
    73
    35
    35
See reviews for
27
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
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  • Turkish first
  • Any
English first
Vilnius, Lithuania
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 June 2010

1. No internet (on web site it is written that there is internet but it is a lie). Same with sauna.
2. No hairdryer
3. Furniture is old and smels bad
4. Sound from other rooms is excelent, I could hear prostitutes and their customers the whole night from next room
5. Sound from corridor is also excelent, I could hear lift beeping the whole night
6. Breakfest is awful, vesels are dirty, I cleaned them by myself before taking food
Never ever book this hotel unless you want to have such kind of adventure ;) And of course it is not 4 stars hotel... 1 start would be enough I think.

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Riga hotels

Southern Finland, Finland
Level 6 Contributor
121 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 22 March 2010

The location is really good, close to everything. Breakfast was also good. The hotel is pretty run down and old but still clean and comfortable. The rooms are very basic.

  • Stayed February 2009, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampere, Finland
Level 3 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 February 2010

Big hotel. Gorgeously decorated hall and lounge and entrance with red carpet. The room was a bit dingy and dark and it had squeaky wooden floors. I expected something quite nice since the hotel was rated 4 stars... Good location right next to opera house and a little park. Good breakfast. Staff was typical latvian - not so wonderful customer care skills but nothing particular to complain about.

  • Stayed April 2007, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level 6 Contributor
208 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 10 January 2010

On a long week end trip we did stay at this hotel and unfortunately it doesn't look like on the pictures. It seems one of the only hotel who has not been renovated all accross town.

Despite this enoying fact, the hotel is perfectly located, very easy to transfer in and out to the airport, right in front of the opera in old riga.

The bathrooms were really smelling bad, water in the shower was cold, breakfast was very strange. Plenty of cold salty dishes but not much if you consider yourself as a sweet tooth...

For the rest, we slept well, the room was spacious, bed were confortable.

  • Stayed January 2010, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westcoast
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 December 2009

The best ting about the hotel is the location. Single rooms were OK, clean. Breakfast sufficient - but not more. Not a luxury hotel, but I would certainly stay here again. Helpful and smiling staff.

  • Stayed December 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 5 Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 24 November 2009

Just returned from Latvia. Stayed for 4 nights at the Hotel Riga. Caught the green minibus from airport to hotel. 3 lats each. Took 15 minutes. Hotel Riga is right in the centre of Riga Old Town. So glad we booked it. Within walking distance to all the historic buildings and churches. We had an amazing view from Room 424. Very traditional 4 star hotel, with huge chandeliers in the bright Reception/sitting/bar area. Our room was a good size with a huge window which looked on to the Opera House and gardens. There is no safe in room as stated. There was no hairdryer in room but I went to reception and they gave me one to use during my stay free of charge. Breakfast was above average. Sausage, bacon, omelette, boiled eggs, porridge, cold meats, cheese, juices, hot drinks machine, jam, bread, fruit and pastries were on offer. Reception staff were excellent and always there if you needed directions. Plenty of infomation available in the hotel about Riga. I would recommend this hotel mainly for its location and comfort. After a day of walking through the cobbled streets of Riga, the hotel was just a stroll away. Restaurants, shops and coffee shops/cafes were on the doorstep. Also a shopping centre complete with supermarket 2 minutes from hotel. Comfy beds. My partner loved the pillow so much so, he wanted to bring it home!!! Enjoy your stay.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Kempinski Riga

Property: Grand Hotel Kempinski Riga
Address: Aspazijas Bulvaris 22, Riga 10-50, Latvia (Formerly Hotel Riga)
Region: Latvia > Riga Region > Riga
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#44 Luxury Hotel in Riga
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand Hotel Kempinski Riga 4*
Number of rooms: 232
Reservation Options:
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Also Known As:
Resort Riga

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