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“outstanding... a perfect hotel with a perfect service”
Review of Grand Palace Hotel

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Grand Palace Hotel
Ranked #4 of 109 Hotels in Riga
luxembourg
Level 4 Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“outstanding... a perfect hotel with a perfect service”
Reviewed 22 April 2012

only one word: perfect...a perfect hotel, with a perfect service, a perfect location, a perfect breakfast buffet... if you like to make you a present, offer yourselves a few days in this hotel

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lyba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
The Hague, The Netherlands
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 April 2012

We have had an excellent stay. The staff are helpful, courteous and the service has generally been outstanding. The only thing of note is that smoking is still permitted in both of the hotel bars. As non smokers who wanted to enjoy a nightcap we actually left early due to the heavy cigar smoke. As there are two bars it's a shame that one of them is not reserved for non-smokers.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lp75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 30 March 2012

I had been staying at Grand palace Riga roughly 3 times a year, since our family romance with Latvia had started in 2010.
I travel with young children and every time it’s just a marvel: free extra bed, free small chocolates at a pillow, free chocolate cake for my personal birthday which is being torn to pieces  We normally arrive in the mornings by direct train from Moscow and every invitation to complimentary breakfast (which is obviously not included on arrival day) comes as a pleasant surprise.
Bad things do exist here:
* cigar bar on a ground level next to lobby still allow tobacco smokers in, so nasty stench scrambles up to a third floor at least,
* complimentary morning newspapers which were hanged on a door knob into cozy cotton bags are no longer there,
* ever popular parrots in a larger-then-life iron cage at reception (I suppose they were parrots, weren’t they?) no longer greet and entertain guests. My elder daughter is still confident parrots were kidnapped and privately enjoyed for dinner by her toy cat 

Despites the above, overall impression is simply excellent.
That is THE place to stay in Riga, matching icon image of stylish historical hotel, with adds-on like hearty-warm staff attitude and good food.

I understand many people are interested in hints and tips.
Here they are 
* take deluxe room with Pils iela (Castle street) view; they are few in numbers and better fit for soaking into Riga atmosphere. Junior suites and most of other rooms look into courtyard or smaller Maza Pils iela.
* take arrival transfer, especially if you travel with children: you would be met by smartly dressed person right at a train carriage and smoothly taken direct to hotel door by superior vehicle like BWM. Taxi will charge just 5 Euro less, but you’ll need to drag all luggage yourself to a taxi booth.
* if you fancy a beer, take new “BIO” brand from a small store 3 minutes on foot to the left of main entrance, not from hotel restaurant: it’s absolutely super in quality and comes cheap.

Room Tip: I understand many people are interested in hints and tips. Here they are  * take deluxe room wi...
See more room tips
  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Vassili L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Island of Malta, Malta
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 March 2012

This is your classic grand hotel where you get what you expect. Rooms are very warm and clean and difficult to fault anything cause you can't. Literally the place is spotless and the service exceptional. Bang in the centre of Riga and close to all amenities. The free wifi in the whole of the hotel works very well and I cud connect iPad and iPhone with no issues. Each room has also a touch screen computer which is perfect for browsing or looking for any services. I can also recommend highly the hotels taxi services which are cheap, fast and efficient.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rjs777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 March 2012

Lovely hotel in center of Riga. Staying one night here for business. Free parking just in front of the hotel on the nice cobbled pavement. Which is a nice touch after having paid €15 a night for the parking at the previous hotel in Tallinn. Very convenient too, get out of the door in the morning, jump in the car and off you go. Deluxe room is seriously big, furnished with lovely Marie Antoinette style furniture, all very elegant and chick. The double bed felt very comfortable. Large bathroom with the bath and lots of nice smelly bottles, even the rose scented candle on the sink, which has unfortunately been burnt out by the previous guest, they should have replaced it for the new guest I suppose :-)
Being on business in Riga stuck at the laptop in the hotel room the evening as usual, so didn't have chance to venture out for a meal, but didn't feel any need either. The food in the hotel is excellent, the beef carpaccio with foie gras is seriously good, as well as mozzarella and tomato salad and cheese selection.
Would definitely come to stay here again.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Youris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 March 2012

Very nice hotel, even thoug I prefer more modern style hotels. Staff was very service minded and helpful. We had a perfect weekend.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tjuvagutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
253 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 24 January 2012

Everything about my experience at the Grand Palace was perfect. From the airport collection to the drop-off I was in love with this place! Wonderful staff and lovely rooms and a very impressive breakfast offering. I wouldn’t hesitate to stay here again, I felt like royalty here.

  • Stayed February 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NMPCC100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Palace Hotel

Property: Grand Palace Hotel
Address: Pils iela 12, Riga 1050, Latvia
Region: Latvia > Riga Region > Riga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Riga
#3 Family Hotel in Riga
#4 Romantic Hotel in Riga
#4 Luxury Hotel in Riga
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Palace Hotel 5*
Number of rooms: 56
Official Description (provided by the hotel):
Voted as Latvia's Leading Hotel for 8 years, the magnificent Grand Palace Hotel is located in the quiet centre of the historical Old Town of Riga. It is surrounded by prestigious UNESCO World Heritage monuments, central to major tourism objects, shopping streets, offices, embassies and banks. The hotel is the only member of "The Leading Hotels of the World" and "Virtuoso" in Latvia. In May 2015 the official rating for the hotel has been upgraded from 5-star to 5-star Superior. ... more   less 
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Also Known As:
Grand Palace Riga
Hotel Grand Palace

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