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“Very good and convinient!”
5 of 5 bubbles Review of Grand Palace Hotel

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Grand Palace Hotel
Ranked #12 of 109 Hotels in Riga
Certificate of Excellence
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Very good and convinient!”
5 of 5 bubbles Reviewed 13 March 2014

Really great hotel with very friendly stuff!!!! We liked it very much! When we will back to Riga we will stay there again :) Very convinient location, about 5 minutes for all historical places of old Rīga. Restoration is pretty good as well!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Андрей В
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review, 17 March 2014
Dear Guest,

Thank you for sharing your experiences with others.

We all will be happy to see you here again.

You are always welcome to return.

Have a wonderful day,
With best regards,
Raivis Nikitins
Sales & Marketing Director
Grand Palace Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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564 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (59)
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English first
Staffordshire, England
Level Contributor
110 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 bubbles Reviewed 13 January 2014

This is a really good hotel. We were met at the airport by a complimentary Mercedes. At checking in we were greeted with warmth and friendliness and efficiency. The rooms were large and very well appointed as were the bathrooms. They allow smoking in the hotel and our room was a smoking one and did smell slightly. They changed it without any quibble and moved all our luggage within minutes. Service was excellent and the turn down in early evening included servicing the bathroom including clean towels as needed - true 5 star touch. A shoe cleaning service is offered but we didn't test it out. Great location in the Old Town and 100 metres max from the main square. Easy walking distance to main sights. We didn't eat in the hotel in the evening but it is highly rated. Breakfasts were excellent with a good selection of hot & cold buffet and freshly cooked eggs. We had a light lunch in the bar on the day we left and that too was excellent. Public areas are comfortable and well furnished in quality fittings but not too large or over-opulent. Reception staff / concierge were all most helpful and informative throughout our stay. This hotel would be three times the price in any other major European city. It really was a pleasure to stay there.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony-Phillips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review, 24 January 2014
Dear Guest,

Thank your for sharing your experiences with others.

We appreciate your kind words about our service and our beautiful hotel. I will make sure to pass on your positive comments to our staff, so they know how well they had served you. Our team members will be glad to know that you had such an enjoyable stay in Riga.

We wish you safe travels and hope that it will bring you here again one day.

Thank you for staying with us and have a wonderful day.

With best regards,
Raivis Nikitins
Sales & Marketing Director
Grand Palace Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Andorra la Vella, Andorra
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 December 2013

I never had a time to write any reviews, but the Grand Palace made me to. A truly exceptional stay. Yes, as anywhere else, there are things to be improved, but it is the atmosphere and the service that makes your stay . The staff is relatively young, but the service is equally professional and kind compare to the old European hotels. If not better. And believe me, by taking more than 30 trips a year, I’ve experienced a lot. The location is perfect - both for business and leisure. It is located in the historical old town and is surrounded by the main touristic objects, yet is close to the main roads, providing an excellent connection with other parts of Riga. With the luxury car they had arranged for me, I was always within a 10-15 minute drive for my business meetings in and around Riga. I really enjoyed the breakfast. They have a nice selection of cold and hot items, a cook making fresh omelettes and also a menu on the table for some richer items, like eggs benedict. And there is something which I haven’t seen in any other hotel - they offer a free airport transfer if you book with them directly. And it works perfectly - there is someone waiting for you at the airport when you arrive, help with the luggage, you have a nice chat in a car and in 20 minutes you are at the hotel. My new home in Riga - highly recommended.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jean P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review, 16 December 2013
Dear Guest,

Thank you for sharing such a detailed review of your recent experiences whilst staying with us.

It is uplifting to read that we have become your new home in Riga.

We look forward to your next visit.

With best regards,
Raivis Nikitins
Sales & Marketing Director
Grand Palace Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wokingham, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 9 December 2013

Had a wonderful 3 night stay at this hotel this weekend. The rooms were good, bathrooms excellent and the staff wonderful - nothing was too much trouble and they were always polite, cheerful and helpful. Only one small point - why change the soap after two days - it would have easy lasted another night but you can't reduce the rating of excellent because of new soap!!

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jenny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review, 11 December 2013
Dear Guest,

Thank you for sharing your experiences on your recent visit to Grand Palace Hotel.

We are pleased to read that you enjoyed the stay with us and found everything to your liking.
Riga is a beautiful city and I hope that you had enough time to fully enjoy it.

You are always welcome back.

P.S. Next year Riga will be Europe’s Culture Capital with many different cultural events taking place throughout the year, definitely worth a visit
.
With best regards,
Raivis Nikitins
Sales & Marketing Director
Grand Palace Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Paul, Minnesota
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 8 December 2013

We really enjoyed our stay here. This hotel is in a great location. We where able to walk everywhere we wanted to go without difficultly. There is a small square located just a few blocks away where we listened to some music and enjoyed a couple drinks on a sunny afternoon. Service was good and so was the the breakfast. I would stay here again.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review, 11 December 2013
Dear Guest,

Thank you for the review and positive comments about our breakfast and service.

It was our pleasure to have you here and we hope to see you soon again.

With best regards,
Raivis Nikitins
Sales & Marketing Director
Grand Palace Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clayton-le-Dale, United Kingdom
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 8 December 2013

We thoroughly enjoyed our recent stay at this hotel. The fact we're now back home and retrospectively cannot find any fault with it is a testament to how good it really is. The hotel is in an ideal location for exploring Riga. Our deluxe room was clean, spacious and well equipped. All the staff were very professional and friendly. Breakfast was ok with plenty of choice. We also had an evening meal in the restaurant during our stay which was delicious and good value for money. We would not hesitate to stay here again if we come back to Riga.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TouringMonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review, 11 December 2013
Dear Guest,

Thank you for sharing your opinion on your stay with us.

I will pass your compliments to my colleagues as they have to know how well they served you.

I wish you many other great travel experiences and hope to welcome you back one day.

With best regards,
Raivis Nikitins
Sales & Marketing Director
Grand Palace Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 November 2013 via mobile

This would have to be the best all round hotel we have stayed anywhere in the world! From checkin to checkout we have been treated like royalty.T

The staff are great and nothing is too much trouble. The rooms are everything you could want.

AND, the icing on the cake, was on Saturday morning when we returned to our room after breakfast to find a birthday cake and bottle of bubbly. I guess they saw in Marie's passport that it was her birthday.

Thank you, you have helped make our weekend in Riga very special.

Stayed November 2013, travelled as a couple
Helpful?
2 Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review, 19 November 2013
Dear Guest,

Thank you for sharing your experiences with others.

Our team once more would like to congratulate Marie on her birthday and wish her happiness and a good health. It was our pleasure to add a little touch to your celebration and a good memory for you to share.

We look forward to welcome you back again.

Have a wonderful day,

With best regards,
Raivis Nikitins
Sales & Marketing Director
Grand Palace Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Palace Hotel

Property: Grand Palace Hotel
Address: Pils iela 12, Riga 1050, Latvia
Region: Latvia > Riga Region > Riga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Riga
#3 Business Hotel in Riga
#4 Romantic Hotel in Riga
#12 Luxury Hotel in Riga
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Palace Hotel 5*
Number of rooms: 56
Official Description (provided by the hotel):
Voted as Latvia's Leading Hotel for 8 years, the magnificent Grand Palace Hotel is located in the quiet centre of the historical Old Town of Riga. It is surrounded by prestigious UNESCO World Heritage monuments, central to major tourism objects, shopping streets, offices, embassies and banks. The hotel is the only member of "The Leading Hotels of the World" and "Virtuoso" in Latvia. In May 2015 the official rating for the hotel has been upgraded from 5-star to 5-star Superior. ... more   less 
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Also Known As:
Grand Palace Riga
Hotel Grand Palace

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