I had been staying in Riga before, and had high expectations because my last hotel was amazing.
Well this one was not.
The first thing I really disliked was their registration procedure. They insisted that I fill in: Name, address, passport number, date of birth! and a few other details. I argued, and they told me a silly story about one "Mohammed" that didn't fill in the registry card and next day the police stormed the hotel? Sorry but I don't like that much of my personal data to be readily available for a possible ID misuse, especially since they also have my credit card details.
The room price was really expensive, but all I got was a 2nd floor room overlooking the reception on one side and the street on the other. I guess asking for a "really quiet room" is no use there.
The room decoration was at best average. The bathroom looked ok (no seperate shower) and had floor heating, which means it was permanently overheated. The bed was squeaking!
I returned to the room in the evening and my door had been left open by the cleaning staff. Imagine your hotel door is left open all day? Nice. Anyone who would have noticed could have just walked in. I told the front desk about it, suggesting there might be a problem with the door, but they just told me to make sure it was closed.
Breakfast is quite good, but service is bad. I asked for a cappuccino twice, each time the answer was "you have to pay". Which is ok, but can be put nicely.
Over 20 minutes for a cup of green tea is also not great service.
Checkout took 20 minutes because they were inefficient.
I'd never stay there again.
- Official Description (provided by the hotel):
- Located in the heart of the city, this Riga hotel is only steps away from popular attractions like the Freedom Monument, the majestic St. Peter's Church and Old Town, a UNESCO World Heritage site. All 95 rooms and suites boast convenient amenities like Free high-speed, wireless Internet and mini bars, and many offer stunning views of Old Town and nearby Esplanade Park. Savor local and international dishes inside a unique glass pyramid at Restaurant Piramida, or relax with a cocktail in the cozy Ridzene Bar & Library. Guests can take advantage of underground parking and complimentary access to the wellness center, which features modern gym equipment and a Nordic sauna. With 8 meeting rooms spanning a total of over 315 square meters, this hotel can host Riga conferences for up to 90 delegates and receptions for up to 100 people. ... more less
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- Also Known As:
- Reval Hotel Riga