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Reviews (615)
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Reviewed 24 July 2017

The best feature of this hotel is its proximity to the old town accessed by a very peaceful and attractive walk through a small park. I'd say this place was built in the 80s and is in need of some TLC. The room I had was tiny and very poorly laid out. The air conditioning was not working. Thank goodness you can open the window but only a couple of centimetres so the experience was pretty airless. Not the hotel's fault, but with the window needing to be opened came very noisy night works on the road outside, and the short period of darkness made for very restless nights. This was not helped by the bedding which, being a down duvet with no separate sheet, meant I was either far too hot, or, on casting it off, not sufficiently warm to sleep. Two of the worst hotel nights' sleep I've ever had! The breakfast was, by Radisson standards, poor with far less choice than usual and the dining room was overcrowded. The lifts are like shoe boxes - dont use if at all claustraphobic. All in all, not a positive experience and an average rating is being generous.

  • Stayed: July 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank purple-circle-girls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluRidzene, Manager at Radisson Blu Ridzene Hotel, responded to this reviewResponded 27 July 2017

Dear purple-circle-girls,
First of all accept my apologies regarding your experience at our hotel. We value our gust feedback and use it to improve our services.
We always strive to provide excellent service and provide the greatest comfort to our guests during their stay. Our team is there to help and service our guest requests when they are expressed during their stay. We can provide several solutions and customize our guest stay to their specific preferences.
With Best Regards,
Andrejs Gavars
Operations Manager

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Reviewed 19 July 2017

This was a real gem in the 1990s and a place where diplomats were often housed. It's city center, convenient, and used to have a pretty polished team. But the hotel has been rode hard and put away wet, and the fixes to keep its standard rooms up to date seem not to have been made (see photos: broken sink, rotted door trim). The courtyard view is mega depressing (you see the rusty, barred windows of the Occupation Museum, which I think used to be the US Embassy?). The service is competent but no better. And if you really want to go Radisson, then there are many other options in town.

Room Tip: Ask for a park view.
  • Stayed: July 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank ReisijaPlaneetMaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluRidzene, Manager at Radisson Blu Ridzene Hotel, responded to this reviewResponded 21 July 2017

Dear ReisijaPlaneetMaa,
Thank you for taking your time to give us your feedback. Our guest comments are highly valued and we use them to fine tune our daily operations. I have shared your comments with our maintenance team and all discrepancies are settled. I apologize for the inconvenience you encountered.
I would also appreciate the opportunity to restore faith in our service and I hope that you will contact me at andrejs.gavars@radissonblu.com prior to your next visit to Riga. I would like to ensure that your stay is memorable for all the right reasons.
With Best Regards,
Andrejs Gavars
Operations Manager

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Reviewed 15 July 2017

Well situated near old town and the wonderful parks of Riga. An Overnight stay made pleasant by the staff and food. A quiet room with a Comfy bed is one of the many highlights, together with an excellent morning Breakfast Buffet.

  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluRidzene, Manager at Radisson Blu Ridzene Hotel, responded to this reviewResponded 18 July 2017

Dear James M,
First of all I would like to thank you for taking your time to share your experience. I am very pleased to see that you have enjoyed your visit to Riga. I am very delighted regarding your positive comments on our services and the highly rated breakfast buffet - its always great to start a day with great breakfast!
Thank you, and we hope to be your hosts in the near future!
With Best Regards,
Andrejs Gavars
Operations Manager

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Reviewed 6 July 2017 via mobile

We stayed here for two nights as part of a tour group. Our room 410, was comfortable, with a decent sized wet room/bathroom. Unlike the other hotels we stayed in during the tour, this bathroom had under floor heating and this was very welcome!

The hotel is situated close to the old town, only separated by a short walk through the park. The staff were all very helpful and the accommodation appeared to be up to date and clean. Breakfast is served in the dining room, which was extremely busy. We had to share tables due to the sheer number of people trying to eat. This is probably the only drawback that we noted.

We would certainly recommend staying at this hotel.

Stayed: July 2017, travelled as a couple
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluRidzene, Manager at Radisson Blu Ridzene Hotel, responded to this reviewResponded 13 July 2017

Dear Jahn M,
Thank you for taking your time to share your experience in our hotel. I am very glad to see that you have enjoyed your stay and that my team members have showed true hospitality. Also I would like to thank you for recommending as a preferred hotel in Riga. We hope to welcome you back to Riga in the future!
With Best Regards,
Andrejs Gavars
Operations Manager
Radisson Blu Ridzene Hotel

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Reviewed 4 July 2017 via mobile

Lovely hotel with modern interior and so close to all the main tourist attractions. Our room was very comfortable with little nice thoughtful touches here and there and the view from window was lovely ! LOVED the breakfast buffet,that was a feast fit for a king . Many thanks to staff ,everyone was so helpful and professional!

Stayed: March 2017, travelled as a couple
Thank Sigita114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluRidzene, Manager at Radisson Blu Ridzene Hotel, responded to this reviewResponded 5 July 2017

Dear Sigita114,
Thank you for devoting your time to share your feedback. I am very pleased to see that you have enjoyed your stay with us. I will also share your comments with my team and it is great to see that you were delighted with our breakfast selection. We know that breakfast is the most important meal of the day!
We would love to welcome you back to our hotel, whenever your travels bring you to Riga!
With Best Regards,
Andrejs Gavars
Operations Manager

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