I booked four nights in a double room at this hotel five months in advance. The cost was paid in full so I was not anticipating a problem when I arrived last Wednesday and presented my voucher to the reception staff. They spoke a little amongst themselves before telling me that there was a "technical problem" with our room and they had booked us into another 3 star hotel five minutes away. On arrival at the alternative hotel I found that Bruninieks had booked us in for 3 instead of the 4 nights I had paid for and that they hadn't even arranged a double room! The girl at the new hotel was very helpful but unfortunately they had no double rooms available. I was by this stage pretty annoyed by the way we had been treated by Bruninieks and returned to complain but was given no satisfaction. This hotel is best avoided!!!!!!
- Official Description (provided by the hotel):
- City Hotel TEATER is one of the most enjoyable 4 star hotels in Riga. The hotel is located opposite to the Dailes Theatre in a vibrant cultural and business part of Riga centre. Old town is only in 15 minutes walking or 3 minutes driving distance. Nearby the Hotel one can find many landmarks such as Arena Riga, Skonto Exhibition Hall, Galleria Riga shopping center, Royal Casino, Olympic Sports Center, Gertrude's church etc. The hotel is in a beautiful Art-Nouveau style building which was built in 1905. The 24h front-desk and lobby-bar are located under a glass roof which connects both buildings of the hotel. The hot buffet breakfast is served in the restaurant on the 7th floor with magnificent view over the city. Hotel offers relaxation in Sauna with pool, Beauty Salon and Terrace on the roof top. Hotel has smoking area with stunning views over the city. Wi-Fi is available in all areas and is free of charge. ... more less
- Reservation Options:
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- Also Known As:
- City Hotel Riga