I've never been a fan of those reviews which mark a place down savagely because of just one or two minor defects. You know the kind of thing - "a perfectly good hotel, but my dry-cleaning came back half an hour late and they didn't replace the shower gel every day, so I'm only going to give them one star". If I were being charitable I would give Radi un Draugi four stars, but the deficiency that leads me to give it no more than three was fairly central to the experience of staying there.
The positives first - an excellent location in the Old Town; comfortable room (not over-large, but not cramped; decor a bit unimaginative); bathroom perfectly adequate; reception staff a bit variable, the women mostly smiling, the men mostly a bit dour. Breakfast seems to be included in the room price as a matter of course.
And there is the root of the problem. I suppose that the management could make an informed guess about how many people are going to be taking breakfast every day, and cater accordingly. So why were the restaurant staff constantly just behind the game, on each of the three days we stayed? There were no plates: oh, they're just coming. There were no knives: oh, they're on their way. There is no coffee; oh. I'm just making some more, but you'll have to wait five minutes (and this, unlike the previous two deficiencies, happened every day). The waiting staff were all young and all looked a bit harassed, but it surely can't take too much foresight to see that it might be prudent to have two coffee dispensers on the go, or at least to start brewing up the next batch as soon as a full dispenser is put out. And sometimes the cups seemed to go faster than they were replaced.
If the breakfast were startlingly good it might be possible to forgive this, but it was really no more than a bog-standard hotel breakfast. There were more varieties of cheese than one often finds, and herring too, but in a Baltic capital this is probably not out of the ordinary.
The restaurant also serves dinner, but since it's then open to passing trade as well I'll review it separately for that.
- Official Description (provided by the hotel):
- The four-star hotel in Riga „Radi un draugi” ("Family and friends") is situated in the heart of Riga – the Old Town - and close to many historic buildings, offering: - 72 well-appointed bedrooms, all of which are equipped with everything necessary to ensure your comfort and well-being; - 2 modern and fully equipped conference rooms, which can be used for a variety of events, including seminars, conferences and private parties; - the restaurant „Niklavs”,which is popular with Riga’s visitors as well as with those residents, who enjoy a good meal out. Your friendly hotel in Riga "Radi un draugi"! ... more less
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- Also Known As:
- Radi Un Draugi Riga
- Radi Un Draugi Hotel Riga