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“not so good”
Review of PK Riga Hotel

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PK Riga Hotel
Ranked #21 of 112 Hotels in Riga
Certificate of Excellence
Reviewed 14 November 2011

was dissapointed by room. size is ok, clearnes is more or less, main issue was view from window to the opposit wall and stair in 2 meters. so you can assume that there are no windows in some rooms. it was not possible to change it.
staff decided to perform noisy work every morning.
breakfast is ok.
location is not so far from center, but it's better to take hotel closer.

  • Stayed: November 2011, travelled as a couple
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1  Thank Mikhail095
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
0037167631801, Front Office Manager at PK Riga Hotel, responded to this reviewResponded 17 November 2011

Dear, Mikhail095.

Thank you for your comment in tripadvisor. All our guest comments are highly valuated. Cleanliness is very important for us that’s why recently we have changed the cleaning company and we hope this will improve the standart. Reguarding the windows we can reassure you that our hotel has windows in each room. Unfortunatelly from 9am till 2pm our chambermaids needs to clean the rooms, that’s why there can be some noise. Our hotel location is very popular for our corporate and diplomatic costumers that is why our hotel is performing good occupancy rate and sometimes it can be difficult to change the room.
During you next visit we will arrange better situated room for you.

Best Regards
Front Office Manager
Zane Jermacane

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321 - 327 of 690 reviews

Reviewed 11 November 2011

Very decent hotels, good beds, clean and quiet. No noice from street or between rooms.
Good service - everything worked as intended.
Restuarant serves great italian food. Really enjoyed that!
No internet in the rooms but in the lobby there is free wifi.

Room Tip: I got a room right across from the elevator, but only got disturbed once in two nights. Room was in...
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  • Stayed: November 2011, travelled with friends
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2  Thank DanishexpatinKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
0037167631801, Front Office Manager at PK Riga Hotel, responded to this reviewResponded 14 November 2011

Dear, DanishexpatinKL,

Thank you for your positive review and high marks. We are pleased to hear that you found our hotet clean and quiet. We are located in the quiet center of Riga and no rooms are with the view on the street, that gives our clients calm and peacefull relaxation. Our restaurant Da Antonio is one of the best italian restaurants in the city and recently there is a vine bar open as well. Reguarding the internet, at the moment we are realizing the WiFi installation project in our hotel rooms, most of the rooms are already equipped. We are grateful for your precious comment and hope to welcome you next time.

Zane Jermacane,
Front Office manager

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Reviewed 31 October 2011

We were thrilled to get a huge room, as our friends had average sized to small rooms. However, every time I turned on the water to have a bath, it came out not only orange but with actual pieces of what looked like dirt. I ran it for awhile but it still came out dirty. A few hours later it was all right, but then a few hours after THAT it was dirty again! I told the girl at the desk, who scoffed at me and said "just run it longer." Then she turned and smirked at a young man she had been flirting with. Not good. Our friends in the small rooms did not have the problem, so we had to choose: huge room or clean water.

The location wasn't that hot as it was a 20 minute walk to the Old Town. However, there was some great architecture within a 1/4 mile radius of the hotel, not to mention a Wal-Mart type place 1/2 a mile to the left!

Breakfast was fine, as was the restaurant attached to the hotel.

  • Stayed: September 2011, travelled with friends
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2  Thank Sharonov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
0037167631801, Front Office Manager at PK Riga Hotel, responded to this reviewResponded 1 November 2011

Dear Sharonov!

First of all I would like to thank you about sharing your opinion about our hotel and giving the highest mark in sleep quality.
We are very sorry about your bad experiance in our hotel but unfortunately there is nothing we can do about water quality as it is connected with the central pipe system in the town. Although we are using our filter system local water pipes are very old and sometimes the colors are connected to the state of water pipes. You had the biggest room in our hotel which is used only for special occasions not so often, that could be the reason why there were still some residues left in the water pipes. Therefore you might have had this unpleasent experiance which we apologize for.
Thank you for your precious comment and we hope to welcome you again.

Best Regards,
Zane Jermacane
Front Office Manager

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Reviewed 20 September 2011

Hotel is fine, rooms are clean - although not that large, and despite bathrooms being quite big mine didn't have a bath, just a shower. The front desk staff are very helpful. The restaurant is also good, if expensive. Cheaper options are available nearby if you prefer. The hotel is not far from the centre(10-15mins), and close to the tram route, but it isn't Central if thats what you want. The walk is through a pleasant park, but as nights draw in and temperatures drop it might be a consideration.

Worthwhile to know that there is a supermarket about 100 yds from the hotel.

  • Stayed: September 2011, travelled solo
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Thank Jonathan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
0037167631801, Regional Sales Manager Riga & Tallinn at PK Riga Hotel, responded to this reviewResponded 23 September 2011

Dear JonA3,

Thank You for your positive review. We are pleased to hear that you find our hotel nice as well as give highest estimate for cleaness. Our bathrooms are either with showertub or with bathtub, which all are with heated floors, hair dryers, towel dryers, courtesy set. If you prefer to have bathtub, rather then showertub, please, do indicate that when making a booking and we, upon availability, will note that when assigning a room for you. Thank You for highest evaluation of our staff and service, we will work on keeping the same high service also for future as well as you did like our Restaurant. It is nice to hear you did like a location, which is the most prestige in a city and as you say, within a short walking distance to the old town.

We do hope to host You in Domina Inn Riga again!

Kindest regards,
Solvita Abola
Regional Sales Manager Riga and Tallinn

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Reviewed 3 September 2011

When I got there, 4pm, they told they had to move to another hotel (Albert hotel) because they had some kind of problem with electricity in my room. I told them to give me another room, but they said it wasn't possible.. although I saw the list of people to check in that day, and A LOT were not there yet. In addition, a business colleague was staying and the same hotel but had not arrived yet (different flights) and they told me the he will stay there but I had to go to Albert hotel... ¿?¿?. Anyway, I went there for the first night and came back to Domina inn for 3 nights more. Albert hotel is nice, but it's a 3 stars.. and Domina inn is 4. I booked for a 4 star hotel and had to spend 1st night in a 3 one for their mistake. I didn't like that.

Well, when I came back the first gave me a small room, no air conditioning.. I had to complain and they moved be to a better (standard) room. So I had the feeling that they were trying to fool me twice during my stay. At then end, the room was ok, bathroom ok, breakfast ok and location 15-20 minute walk to old city. Staff was nice and helpful with needed (despite the checking and the first small room). I have to go back to Riga in a few weeks, and I will choose Albert hotel: cheaper and had no problems at all.

Restaurant (dinner) has very good food, but poor service (nice guys but really slow).

  • Stayed: August 2011, travelled on business
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1  Thank Holdenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
0037167631801, Regional Sales Manager Riga and Tallinn at PK Riga Hotel, responded to this reviewResponded 7 September 2011

Dear Holdenn,

Thank You for your review.
We are very sorry that we were not able to offer a stay for all nights in our Hotel, as we faced technical problems and we couldn’t change a room as these were other room categories avaialble only, which were booked already.
Majority of rooms are with airconditioning and from middle of September all the rooms will be airconditioned, size of classic rooms, which is (17 up to 24 m2) differs a bit, as this is renovated architectural building, but we are happy to hear that afterwards you liked the room, bathroom and breakfast as well as location and food in Restaurant Da Antonio. Thank You for bringing to our attention about the service speed in the Restaurant, as knowing it will help us improving it in the future.
We are very sorry, if you felt bad about this situation and in hopes of hosting you again when you are back to Riga in a few weeks, I would gladly prepare a bottle of champagne to compensate for the inconveniences caused. In this case I would ask you to send your reservation to solvita@dominahotels.lv.
We really do hope to host You in Domina Inn Riga!

Sincerely Yours,
Solvita Abola
Regional Sales Manager Riga and Tallinn

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Reviewed 27 August 2011

Based on the reviews we expected a bit more of the Domina Inn. The hotel is a bit run down with old carpets in the rooms and overused furniture. The tea and coffee in the room costs three euros (per day). There is only a sign informing you of this at the reception. The breakfast is good, but the room is too small for all the guests. The service at the reception varies. The porters provided very good service. Dinner in the restaurant was tasty and the waiters were great. The location is wonderful.

  • Stayed: August 2011, travelled as a couple
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Thank Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
0037167631801, Regional Sales Manager Riga and Tallinn at PK Riga Hotel, responded to this reviewResponded 31 August 2011

Dear Louise B,

Thank You for Your comments on Domina Inn Riga, which in this case confirms for us that our planned works on refreshing a Hotel already in closest future are right in place.
Tea and coffee making facilities are free of charge in certain room categories, so as you did have it in your room you could use it with no additional payment. This service can be ordered for rooms where we do not offer it included in price, then it costs 3eur / per day and it can be ordered in reception.
Good to hear that most reception staff shows good service, but as for us the most important is satisfied client, we will work on every detail, so that service wouldn’t vary, but always be high.
We are happy to hear that you find our breakfast buffet good, our porter service very good, dinner in Restaurant Da Antonio tasty, waiters service great and location wonderful.

I do hope you stay with us when visiting our city on your next trip!

Sincerely Yours,
Solvita Abola
Regional Sales Manager Riga and Tallinn

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Reviewed 25 August 2011

\if you are traveling with children, get the jr suite. the other rooms appear too small for restles littlel ones. the jr suite is larger. breakfasts are great--fresh fruit, good coffee, meats, cheeses, pasteries, eggs, and the list goes on..Even a finnicky eater should be able to find something that they like.

the location is an easy walk through the park to old riga--15 minutes perhaps.

atm located close by and a grocery store as well. hotel staff are very accomodating and speal great English.

this is the quietest and best sleep i have had in the 20 days i have been in latvia! beds are comfortable and rooms are very clean.

  • Stayed: August 2011, travelled with family
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Thank travelinstarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
0037167631801, Regional Sales Manager Riga and Tallinn at PK Riga Hotel, responded to this reviewResponded 7 September 2011

Dear travelinstarr,

Thank You for your throughout wonderful comments. Satisfied Guest is our highest reward.
Thank You for suggestion to other travellers with children about room category choice – junior suite rooms are really very suitable as are very spacious with 2 seperate rooms, a good option is also superior rooms which are spacious and there we can put an ekstra bed for a children. We are happy to hear you did like a breakfast a lot - we will continue keeping the same many wide range of food and quality, of course. Nice to know you do like loaction of the Hotel, which really is easy reachable to all main landmarks of city, that you enjoyed the service and had so good sleep in our comfortable beds.

We hope to host Your family in Domina Inn Riga again!

Warm regards,
Solvita Abola
Regional Sales Manager Riga and Tallinn

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Additional Information about PK Riga Hotel

Address: Pulkve_a Brie_a iela 11, Riga 1010, Latvia (Formerly Domina Inn Riga)
Region: Latvia > Riga Region > Riga
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style:
#10 Spa Hotel in Riga
#15 Family Hotel in Riga
#19 Business Hotel in Riga
#23 Romantic Hotel in Riga
Price Range: £33 - £78 (Based on Average Rates for a Standard Room)
Number of rooms: 88
Official Description (provided by the hotel):
PK Riga Hotel presents historical beauty through contemporary elegance. Conveniently located in the quiet centre of Riga in the Art Nouveau neighbourhood, the 88 rooms hotel is within a very short walking distance from the Old Town. Our hotel offers a wide range of services, including restaurant, SPA Center, meeting room for up to 35 people, parking, and full WiFi coverage. Our aim is to be the preferred choice for partners who require quality facilities, professional, individual and friendly service, flexibility and loyalty in cooperation. PK Riga Hotel will be everything you expect from a home away from home. ... more   less 
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Also Known As:
Domina Inn Riga Hotel Riga
Domina Hotel Riga
Riga Domina Hotel

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