Travelled in good faith for a weekend with a few friends. Was moved to total disgrace of a hostel in the city centre on 1st night because they had "overbooked" without any consultation or refund, also supposed to be picked up from airport - that did not happen.
Went to Hotel to complain next morning and was promised a room there the following night...staff were totally rude and obnoxious..no idea of customer service.....this never happened and had no choice but to move to different classier hotel for the next 2 nights. They still tried to charge full hotel charge for the excuse of accomodation they provided.
Do not go to this hotel, it is was awful and all they do is try and extract as much money out of you as they can get away with. They totally runied our weekend in Riga.More