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“Great stay”
Review of Europa Royale Riga

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Europa Royale Riga
Ranked #40 of 109 Hotels in Riga
Certificate of Excellence
Brussels, Belgium
Level 4 Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great stay”
Reviewed 25 June 2009

I stayed at this hotel for 4 nights last week and liked it very much. The aircon worked well, although my room faced the road I was not disturbed by the traffic, personnel very helpful, especially one girl (with long dark hair) at reception who printed us maps to find the main station in Jurmala and a shopping centre. In contrast to one review the furniture in my room was new but classic style in keeping with the extremely beautiful building, my friend's room's furniture as well, everything very clean, and no noise from neighbours. I also didn't see any dark corners in this hotel as mentioned in some reviews. I liked to come back to the hotel in the evening because it was quiet and restful after a day out in the bustling town. As a whole, the population in Latvia is very friendly, we never felt threatened. We were amazed how clean Riga was compared to western european cities. For me the most impressive were the Art Nouveau buildings in Alberta Street etc. The hotel's location is perfect. One can walk to the old town easily and also to the Art Nouveau district. The railway station is a few minutes walk away and the opera as well. Can recommend!

  • Stayed June 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travreviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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411 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Greece
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 June 2009

15 days ago I came back from Riga and I’m still sick because of my stay in this hotel.
To tell the truth there are some good thinks about the hotel. It’s well located, close to both Old Riga and the modern commercial and shopping area. The building is in great art nouveau style, one of the best of Riga. The lobby, the restaurant and the bar are gorgeous and greatly decorated.
Our deluxe twin room (205) was spacious with excellent view, plasma TV and double windows (YES!!!) to reach the maximum soundproofing, because Barona Street is very central. The bathroom was spacious too and well equipped with bathrobes, slippers and bathtub.
BUT!
Although they didn’t let us smoke not even in the bar there was in the lobby a sickly smell of cigar every evening.
Our spacious room was almost empty with some old and miserable furniture and without not even a small carpet on the floor. The walls and the floor were probably made from paper. We could hear clearly the sound of the water from the other rooms and whenever someone was walking in the corridor the whole room was shaking.
The ladies who cleaned our room did do their best but the 3 days that we accommodate there they didn’t change our towels, due to the hotel policy! If you want clear towels, you must throw the old ones on the floor, but before that, you must think that the use of detergent is very dangerous for the planet!!! YES!!! Something like that was written in the bathroom!!!!
The staff (with just one or two exceptions) was impolite, unhelpful, unfriendly and with very basic knowledge of English. Especially the behavior of the woman in the breakfast is a shame for every hotel!
But the biggest problem was that the room was COLD, COLD, COLD like a refrigerator! Yes! We were in Riga from 18 to 21 May but the temperature during the night was between 4 and 7 Celsius degrees and the central heating of the hotel was CLOSED! Even the water in the bathroom was just warm, not hot!
We complained twice and the guys in the reception were kidding at us by pretending that they fixed the air condition, which made only a disturbing noise without actually working!
The third time we complained the receptionist tall us that he couldn’t turn the heating system on but at least brought us a very small heater (which was impossible to heat such a big room) and turn the floor heating in the bathroom on but in so low temperature that the tiles remained cold. Only the last night I turned it to the maximum and the next day the tiles were warm!
Because of this situation I caught a bad cold that turned into pneumonia.
O.K. If you think that an art nouveau building, a spacious room with park view and a bathrobe are all that you need, go there and ask for a deluxe room (the standard ones are small and with less still comforts and with a WALL VIEW). But if you think that there are more important things for a pleasant stay go elsewhere! Riga is plenty of hotels. I’m sure that you can find a much better hotel in the same price!
TIP: The “welcome drink” is a big and cheap trick! To drink only a glass of wine you must eat in the very expensive restaurant of the hotel!!!!
Sorry Europa Royale but you must work very hard if you want to become a real 4 stars hotel!!!!!

  • Stayed May 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kalkala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 June 2009

Flew into Riga for the first time with a friend, my sister and my daughter. This hotel was rather quiet looking, nothing flashy. The rooms were comfortable, if a little small, but very clean. My sister had a large beam going through the middle of hers that was a little annoying. Location was ok, not in old town, but after flying in and then exploring all day, we just decided to eat dinner at the hotel. Wasn't bad, but forgettable. Wasn't sure what to expect for breakfast the next morning, but was very pleasantly surprised. It was wonderful, and made the stay at the hotel worth it. Will use it as comparison forever! I like to try other hotels when traveling, but would spend a night or two just for the breakfast! Front desk staff very nice and helpful.

  • Stayed April 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ingit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europe
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 March 2009

Not a four star hotel. They tried to doublecharge us as we checked-in. Breakfeast was great, room ok. Our room was very noisy because of the traffic. Bathroom ok. Old, beautiful mansion, but they must try a lot harder to be a genuine four star hotel. Beds weren't that good, only 1-2 english channels in TV. Location ok, not the best in Riga though.

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AprilMoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 March 2009

Just returned from Europa Royale Riga. A very nice hotel and well located. The room was very quiet and spacious and overlooked a courtyard. The bathroom was big and had heated floors.. Just great!!! The staff we found to be very helpful, nothing was too much trouble for them. The breakfast were also very good with plenty of cooked and cold buffet to choose from, albeit in a reserved atmosphere.

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jorge P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom
Level 6 Contributor
86 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 8 July 2008

Just returned from Europa Royale Riga. A stunning hotel situated opposite a lovely park. The history is explained in a detail in the room literature and is a fascinating read. The room was very quiet and spacious and overlooked a courtyard. The bathroom was big. The cleanliness was second to none. The staff we found to be very helpful, nothing was too much trouble for them. In the evening the bar staff were happy to chat about life in Riga and their travels. The restaurant food was splendid, it was artly presented and very tasty. The breakfast were also very good with plenty of cooked and cold buffet to choose from, albeit in a reserved atmosphere. We took our coffee and croissants outside on the terrace as the weather was very warm and sunny. One complaint we had was paying 3 lats for bottled water in room, hence, a trip to a local supermarket where we purchased the same for under 1 lat. Trams stopped outside the hotel and cost flat fare of 50 cents per person. Buy ticket from driver and then get it puched in yellow machine.

  • Liked — Locationj
  • Disliked — paying for water
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank jewelledflipflop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Sussex
Level 3 Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 July 2008

Having independently booked this hotel with an anticipated arrival time of 5.00pm, we were concerned when our flight times were altered twice, courtesy of Airbaltic, changing our arrival time to past midnight. We e-mailed the hotel, to advise them of our anticipated very late arrival hoping that this would not cause problems.

Arriving at the hotel, at such a late hour, we were immediately greeted by a young male receptionist who proceeded to check us in. We were advised that we had a superior room overlooking the park opposite the hotel. We were informed that should the traffic noise prove problematic, the room could be exchanged for a similar but quieter room at the side of the building without a problem. (We had no difficulties with the room).

The room was large and spacious with all facilities.

In the breakfast room, we were greeted on arrival every morning by very attentive staff. The breakfast buffet was excellent, regularly replenished and included within the overall price. (The museli was superb).

On our departure day, we had an early flight so we went to breakfast as usual. Not realising it was a Bank Holiday, the buffet had not been fully set up. Without hesitation, a waitress asked us to take a seat and help ourselves to what was available. Virtually immediately, the remaining items were brought out by the other members of staff whereby opening the buffet about 20 minutes early.

This is a traditional style hotel with excellent standards.

We would highly recommend the Europa Royale to any one visiting Riga and will certainly use this hotel should we return to Riga.

  • Liked — Overall very high standard of customer service from all staff.
  • Disliked — Nothing
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank silver_squirrel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Europa Royale Riga

Property: Europa Royale Riga
Address: Kri jana Barona iela 12, Riga 1050, Latvia
Region: Latvia > Riga Region > Riga
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#11 Business Hotel in Riga
#19 Family Hotel in Riga
#20 Romantic Hotel in Riga
#34 Luxury Hotel in Riga
Price Range (Based on Average Rates): £
Hotel Class:4 star — Europa Royale Riga 4*
Number of rooms: 60
Official Description (provided by the hotel):
Europa Royale in Riga is not just an average 4* hotel. It is an historic and cultural monument of national importance and pride to every Riga citizen. The building dates back to 1876 and once was owned by uncrowned royal couple of Latvia, Emilija and Antons Benjamins. We offer you a unique possibility to touch and find magnificent treasures like largest Venetian chandelier in the entire Baltic region, restored fireplaces, original ceiling decor, wooden staircase, stained glass. ... more   less 
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Also Known As:
Europa Royale Riga Hotel Riga
Europa Royale Hotel Riga
Riga Europa Royale Hotel

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